/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest customer reviews
3
/5
★★★☆☆
Good but delivery a bit long, still not received by the way. Order on 29/11
Eric M.
purchased on 17/11/2024
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Answer from 1001hobbies
We're sorry to hear that you still haven't received your order. We understand your frustration with the delivery time. If you have any questions or would like to check the status of your package, please do not hesitate to contact us at [email protected]. We will do our best to resolve the situation quickly.
5
/5
★★★★★
Fast shipping, top selection and top goods.
Rudolf V.
purchased on 20/11/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
It's a Christmas present, but whoever gets it can't wait to make the model.
Catherine C.
purchased on 08/12/2024
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Answer from 1001hobbies
Thank you for your feedback! We're delighted that the Christmas gift has generated so much enthusiasm! We hope you enjoy making the model. See you soon and happy holidays!
5
/5
★★★★★
I appreciated being kept informed of the progress of my order, even if it took a little time to be delivered.
Yves C.
purchased on 18/11/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are delighted that you enjoyed the tracking of your order, even if the delay was a little longer than expected. We will do our best to improve delivery times in the future. See you soon for new orders!
5
/5
★★★★★
All Ok
Miguel A.
purchased on 30/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We're glad everything is okay. If you need anything else, feel free to reach out. Have a great day!
3
/5
★★★☆☆
The parcel was sent a long way from my home to a post office I didn't know (Technoparc de st Genis Pouilly) and which I had a lot of trouble finding. The package was huge and difficult to carry. The dimensions should be highlighted when the item is ordered.
Janet B.
purchased on 05/12/2024
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Answer from 1001hobbies
Thank you for your feedback! We are sorry for the inconvenience caused by the choice of collection point and the size of the parcel. We are taking into account your suggestion to display the dimensions of the items when ordering to avoid this kind of inconvenience in the future. If you have any questions, please don't hesitate to contact us at [email protected]. We hope to hear from you soon!
5
/5
★★★★★
Precise explanations and excellent delivery service
Claire O.
purchased on 01/12/2024
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Answer from 1001hobbies
Thank you for your feedback! We're delighted that our explanations and the delivery were up to your expectations. See you soon for new orders!
5
/5
★★★★★
Fast and well-protected shipment, in a word: Perfect
Pascal V.
purchased on 05/12/2024
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Answer from 1001hobbies
Thank you so much for the great feedback! We're delighted that the shipment was fast and well protected. See you soon for more perfect orders!
5
/5
★★★★★
E-mails sent to inform sender of choice of delivery service, arrival of parcel at delivery service, vehicle put in place for delivery, parcel delivered. Items ordered meeting expectations
Bernard S.
purchased on 17/11/2024
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Answer from 1001hobbies
Thank you for your detailed feedback! We're delighted that you were satisfied with our delivery tracking and that the items you ordered met your expectations. See you soon for new orders!
5
/5
★★★★★
Availability, speed of delivery
Christophe C.
purchased on 15/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We're delighted that the availability and speed of delivery met your expectations. See you soon for new orders!
5
/5
★★★★★
Site quite well-maintained and rich in the catalog, a little difficult the payment operation.
Francesco Paolo R.
purchased on 10/11/2024
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5
/5
★★★★★
Very nice tank my son is happy
Ingrid P.
purchased on 02/12/2024
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Answer from 1001hobbies
Thank you for your feedback! We're delighted your son is happy with his tank. See you soon for new orders!
5
/5
★★★★★
Lots of choice on the site. Very fast delivery. I'm very happy with the wooden model I ordered.
Karen T.
purchased on 04/12/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We're delighted that you were happy with our wide selection and that delivery was quick. We're glad you liked your wooden model! See you soon for new discoveries! 🪵
3
/5
★★★☆☆
Delivery too long and expensive
Pascal S.
purchased on 18/10/2024
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Answer from 1001hobbies
We are sorry to hear that you have encountered a problem with the delivery. If you would like to discuss this or have any questions, please do not hesitate to contact us at [email protected]. We will do our best to improve your experience.
5
/5
★★★★★
I found my happiness on the war 14/18
Sylvain C.
purchased on 02/12/2024
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Answer from 1001hobbies
Great! We're delighted you found what you were looking for about the 14/18 war. See you soon for new discoveries!
5
/5
★★★★★
Perfect in every way.
Nicolas D.
purchased on 30/11/2024
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Answer from 1001hobbies
Thank you so much for your great feedback! We're delighted that everything is perfect for you! See you soon for new orders!
4
/5
★★★★☆
All well received, well packaged! Surprised, however, that I needed to restock when I had only chosen items in stock on the site! Domagel, that lengthened the delivery time!
Pierre V.
purchased on 14/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We are pleased that your order arrived safely and well packaged. We apologize for the unexpected restocking and additional delay. Please do not hesitate to contact us at [email protected] if you have any questions or suggestions. We hope to see you soon!
5
/5
★★★★★
A serious and interesting site, always delivered on time with quality products.
Philippe A.
purchased on 03/12/2024
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Answer from 1001hobbies
Thank you very much for this great feedback! We're delighted that you're satisfied with our reliability, punctual delivery and product quality. See you soon for new orders!
5
/5
★★★★★
Good value for money.
Fast delivery. Good quality product.
Eric B.
purchased on 02/12/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We're delighted that you're happy with the value for money, speed of delivery and quality of the products. See you soon for new orders!
5
/5
★★★★★
I placed several orders on the site, careful shipment. to recommend
Vivien L.
purchased on 03/12/2024
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Answer from 1001hobbies
Thank you for your loyalty and great feedback! We're delighted that the careful shipment met your expectations. Thank you for your recommendation, see you soon for new orders!
5
/5
★★★★★
Well packaged and delivered quickly
Dianne V.
purchased on 19/11/2024
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5
/5
★★★★★
Pleasant and competent staff
Pascal P.
purchased on 14/11/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are delighted that our team was able to satisfy you. See you soon for new orders!
5
/5
★★★★★
Product conforms and is well packaged
Laurent S.
purchased on 26/11/2024
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Answer from 1001hobbies
Thank you for your feedback! I'm glad the product is in order and well packaged. See you soon for new orders!
5
/5
★★★★★
Perfect
Mickaël M.
purchased on 24/11/2024
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Answer from 1001hobbies
Thank you so much! We're delighted that everything is perfect for you! See you soon!
5
/5
★★★★★
Very good, delivery quality and material to the rdv!
Edouard M.
purchased on 04/12/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We're delighted that the quality of delivery and products lived up to your expectations. See you soon for new orders!
3
/5
★★★☆☆
The free shipping was referring only to the pickup point. All sites now give free shipping charges upon reaching a certain threshold even for home shipping.
Francesco M.
purchased on 02/12/2024
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4
/5
★★★★☆
Exactly what was agreed upon happened. Only, the miniature city I ordered turned out to be much, much smaller than the website suggested.
Henk S.
purchased on 22/11/2024
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4
/5
★★★★☆
Had some error with the order, but very nicely resolved by customer service Always neatly packaged and delivered
Dennis K.
purchased on 20/11/2024
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4
/5
★★★★☆
Buying models: lots of choice and good prices. Fairly fast shipping. Packages of average quality (poorly sealed boxes and lack of protection inside).
Franck G.
purchased on 27/11/2024
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Answer from 1001hobbies
Thank you for your detailed feedback! We're delighted that you were satisfied with the choice and prices of the models. As far as packaging is concerned, we are taking note of your comments to improve the quality of the packages. If you have any further questions or suggestions, please do not hesitate to contact us at [email protected]. We hope to hear from you soon!
5
/5
★★★★★
All in order
Tiziano P.
purchased on 19/11/2024
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