/5
★★★★☆
based on 37451 reviews published
★★★★☆
based on 37451 reviews published
Latest customer reviews
5
/5
★★★★★
Brilliant! Great prices, wide selection and express delivery. I'll be ordering again, that's for sure!
Acheteur Vérifié
purchased on 21/07/2021
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5
/5
★★★★★
Fast service, was delivered earlier than indicated
Geverifieerde Koper
purchased on 21/07/2021
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1
/5
★☆☆☆☆
Got a message that the order had arrived, come to find out it hasn’t. Very disappointed and cannot find any easy way for a refund
Verified Buyer
purchased on 16/07/2021
Answer from 1001hobbies
Hello,
Thank you for your comment. We apologize for this incident, we ask you to believe that this type of incident is not representative of the services and the quality of our offer.
The customer service will get back to you as soon as possible.
Sincerely,
1001hobbies
Thank you for your comment. We apologize for this incident, we ask you to believe that this type of incident is not representative of the services and the quality of our offer.
The customer service will get back to you as soon as possible.
Sincerely,
1001hobbies
5
/5
★★★★★
The models received are of very good quality. There was a slight delay in delivery, but a courtesy message indicating that the order was still being processed and an apology for the delay. Very happy with the products and the sales contact.
Acheteur Vérifié
purchased on 01/08/2021
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5
/5
★★★★★
Good product at the right price
Acheteur Vérifié
purchased on 21/07/2021
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1
/5
★☆☆☆☆
I provided a correct address but the package was sent to a completely different city and address, i still haven't received my ordered item
Geverifieerde Koper
purchased on 21/07/2021
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Answer from 1001hobbies
Hello, Thank you for your comment and we apologize for this incident.
We would like to inform you that the investigation is still in process with BPost. Our customer service will get back to you by email as soon as possible. Wishing you a nice day, Best wishes, 1001hobbies customer service.
We would like to inform you that the investigation is still in process with BPost. Our customer service will get back to you by email as soon as possible. Wishing you a nice day, Best wishes, 1001hobbies customer service.
5
/5
★★★★★
The item was not easy to find over here and your price was comparable to other companies who sold the product but they were out of stock so I saw you had it in stock awesome service fast delivery service very happy with your store and product
Verified Buyer
purchased on 27/07/2021
5
/5
★★★★★
Package delivered quickly. Very satisfied with my order.
Acheteur Vérifié
purchased on 10/08/2021
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1
/5
★☆☆☆☆
I ordered some items that were supposed to be available for immediate delivery. They should have been delivered the next day or the day after. Instead, it took more than a week. Communication via email was difficult and the mail was blamed. Eventually I got my package, but by then had arranged for an alternative at another store. Unless it is something I really cannot buy anywhere else I would not order here again.
Geverifieerde Koper
purchased on 04/08/2021
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Answer from 1001hobbies
Hello, Thank you for your comment and we apologize for this incident. We would like to inform you that our customer service will contact you by email as soon as possible, I wish you a nice day, Best wishes, 1001hobbies customer service.
5
/5
★★★★★
Excellent service, will be buying again.
Verified Buyer
purchased on 26/07/2021
5
/5
★★★★★
EASY TO NAVIGATE
Acheteur Vérifié
purchased on 28/06/2021
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5
/5
★★★★★
Super, order received quickly after receipt of parts waiting from them.
Acheteur Vérifié
purchased on 29/07/2021
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5
/5
★★★★★
Very good site, order received on time, my boy was delighted with his tank for his birthday!
Acheteur Vérifié
purchased on 13/07/2021
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5
/5
★★★★★
Clear, easy-to-use website, simple ordering and payment, fast delivery.
Acheteur Vérifié
purchased on 10/08/2021
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1
/5
★☆☆☆☆
The customer service was terrible, there was a worker who barely spoke Spanish and on top of that you could hear a child crying. She hung up on me twice with little professionalism and did not give me any solution. I had sent them an email expressing a complaint that the model that they have sold me is not the original TRUMPERTER MODEL FORD GT40 MKII ref. TU05403. that was the US SPORTS CARS with ref. MAG00019 that does not have the original decals where they put FORD and that in all the web the model is much cheaper than the one I had ordered. I feel cheated and poorly served and have made me lose my time and the illusions that I had about this model. They have already created so much distrust in me that I am afraid to return it because I will not get the money I paid for the model. To all of you who buy this model I want you to know that it is not the original Trumpeter model, I don't know what brand it is because it doesn't even say it. A customer who feels cheated.
Comprador Verificado
purchased on 09/08/2021
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5
/5
★★★★★
I had a stock problem with my order. I had a very efficient lady on the phone who was able to find a solution and thanks to whom I was able to have my parcel within 3 days.
Acheteur Vérifié
purchased on 06/08/2021
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5
/5
★★★★★
Very good communication. Superior service.
Acheteur Vérifié
purchased on 27/07/2021
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5
/5
★★★★★
Very good communication. Superior service.
Acheteur Vérifié
purchased on 21/07/2021
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4
/5
★★★★☆
Wish the website link for package tracking had an “English” translation option.
Verified Buyer
purchased on 29/06/2021
5
/5
★★★★★
Perfect packaging
Acheteur Vérifié
purchased on 04/08/2021
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4
/5
★★★★☆
Accuracy, quality of packaging. Near perfect
Acheteur Vérifié
purchased on 02/08/2021
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5
/5
★★★★★
Perfect: the basket doesn't disappear and delivery is very fast!
Acheteur Vérifié
purchased on 11/08/2021
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5
/5
★★★★★
Good site just pricey due to shipping to UK
Verified Buyer
purchased on 01/08/2021
5
/5
★★★★★
Excellent service and rapid delivery.
Verified Buyer
purchased on 09/08/2021
4
/5
★★★★☆
Good I knew the seller long time ago and I appreciate it because I can find out of the ordinary models not only f4 f18 f16 typhoon etc
Acquirente Verificato
purchased on 09/07/2021
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5
/5
★★★★★
100% satisfied. Good service quality and on time. Thanks
Geverifieerde Koper
purchased on 01/08/2021
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5
/5
★★★★★
Excellent would use again
Verified Buyer
purchased on 08/08/2021
5
/5
★★★★★
I recommend this seller
Acheteur Vérifié
purchased on 31/07/2021
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5
/5
★★★★★
Fast delivery nice website
Geverifieerde Koper
purchased on 11/08/2021
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5
/5
★★★★★
Great seller!
Acheteur Vérifié
purchased on 29/07/2021
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