Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

J
Jean-Frédéric B.
Rating: 5 out of 5
following a purchase from 26/10/2025
PACKAGE COMPLIES WITH THE ORDER
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Gérard J.
Rating: 5 out of 5
following a purchase from 22/10/2025
TOP
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F
Fabien C.
Rating: 5 out of 5
following a purchase from 11/06/2025
Despite a prolonged wait due to the unavailability of the product, which is not the fault of 1001hobbies, customer service is attentive and responsive, product received in excellent quality, recommend
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Antoine Sauveur G.
Rating: 5 out of 5
following a purchase from 16/11/2025
Very good site for model kits to assemble, which are becoming rare in stores.
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PERES L.
Rating: 5 out of 5
following a purchase from 26/10/2025
Delivery on time
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B
Bernd J.
Rating: 2 out of 5
following a purchase from 24/10/2025
Hello hobbies, since an item I ordered cannot be delivered, I would like a refund of the advance payment instead of a credit. Please initiate this transaction. Best regards, B. John
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Sebastiaan P.
Rating: 2 out of 5
following a purchase from 19/06/2025
Unreliable delivery. It went as follows: - Item was on pre-order with a guessed delivery date. Order placed well before this date. - Date passes, the item in the shop changes from Pre-order to In Stock. With a significant number of pieces. - Stock of the item goes down to 0, and goes back to pre-order for a much later date - Send a message to customer service to see what is going on - Get no response - Multiple messages, no response - Suddenly delivered much later 1001hobbies are not scammers, but their site contains unreliable information and they do not respond to logical questions. And you just have to hope that your order ever arrives.
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Martin V.
Rating: 5 out of 5
following a purchase from 25/11/2025
It is a beautiful product that I did not see anywhere else. Very quickly delivered and the shipping process was also very well documented. I will definitely come back again!
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Carl B.
Rating: 5 out of 5
following a purchase from 25/11/2025
Yes. 1001 hobbies solved the problem
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Kerstin H.
Rating: 1 out of 5
following a purchase from 19/09/2025
Despite multiple reminders, I have not received my money for my return to this day. Not good customer service.
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Elina B.
Rating: 1 out of 5
following a purchase from 09/10/2025
No customer service that helps when you complain. I ordered something at the beginning of October and it arrived at the end of November, although only two weeks of shipping were promised. I will not order here again.
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Gabriele B.
Rating: 5 out of 5
following a purchase from 05/11/2025
Fast shipping and competitive prices
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Walter S.
Rating: 5 out of 5
following a purchase from 22/11/2025
All good. Perfect material and shipping. Recommended.
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Alexandra S.
Rating: 5 out of 5
following a purchase from 23/11/2025
Super fast delivery, great product, exactly as described.
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Timothy S.
Rating: 1 out of 5
following a purchase from 18/11/2025
Wrong box was delivered
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Stefano C.
Rating: 5 out of 5
following a purchase from 17/11/2025
All good. On time and precise. Excellent service
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Massimilaino I.
Rating: 5 out of 5
following a purchase from 21/11/2025
I know the quality of the seller in question, the only flaw is a "slow" customer service response and the inability to immediately correct one's personal information..
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Marcus S.
Rating: 2 out of 5
following a purchase from 16/11/2025
Delivery address no longer existed!, and 1001hobbies is/was unreachable by email and phone not! French emails about shipping are incorrect Well everything solved by DPD and package received later
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Raymond B.
Rating: 5 out of 5
following a purchase from 11/11/2025
First.
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Alberto V.
Rating: 5 out of 5
following a purchase from 19/11/2025
Arrived on time, excellent seriousness
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Aad V.
Rating: 5 out of 5
following a purchase from 15/11/2025
Everything is great.
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Riccardo F.
Rating: 4 out of 5
following a purchase from 17/11/2025
Wide variety of models available. Easy to consult the site.
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John V.
Rating: 4 out of 5
following a purchase from 20/11/2025
Ok
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Stefano M.
Rating: 5 out of 5
following a purchase from 09/11/2025
Everything is fine, items arrived earlier than expected. I am satisfied.
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Holger K.
Rating: 4 out of 5
following a purchase from 20/11/2025
Everything is great, always happy to do it again.
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Marsel M.
Rating: 5 out of 5
following a purchase from 11/11/2025
The first time I purchased on this site I had some problems, but the staff resolved it and now with the new purchase everything went perfectly
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Gianfilippo S.
Rating: 5 out of 5
following a purchase from 17/11/2025
Everything is perfect, I would have never thought I would find spare parts from over 30 years ago!
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J S.
Rating: 5 out of 5
following a purchase from 02/11/2025
diverse troops mobilized via 1001hobbies. recruits always arrived in tip-top condition. 0 deserters.
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taco S.
Rating: 5 out of 5
following a purchase from 08/11/2025
Great website, beautiful models, smooth delivery.
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Giovanni C.
Rating: 1 out of 5
following a purchase from 12/11/2025
Funko pops arrived damaged and impossible to communicate with the service
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Mauro G.
Rating: 5 out of 5
following a purchase from 16/11/2025
Fast and punctual shipping
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Manfred V.
Rating: 5 out of 5
following a purchase from 01/11/2025
Delivered as ordered and expected, I am very satisfied.
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Jens W.
Rating: 5 out of 5
following a purchase from 12/11/2025
Very good service, smooth process, good communication
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Robert A.
Rating: 5 out of 5
following a purchase from 10/11/2025
Super nice service and delivered quickly
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Rene S.
Rating: 4 out of 5
following a purchase from 12/11/2025
Easy ordering, large selection. Only the delivery takes a bit long, with the delivery time being announced late.
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Markus K.
Rating: 5 out of 5
following a purchase from 15/11/2025
Everything is great. Quick processing, fast shipping. Nothing to complain about.
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A
antonio Z.
Rating: 1 out of 5
following a purchase from 25/08/2025
the stuff arrived after three months
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Fabio G.
Rating: 5 out of 5
following a purchase from 15/11/2025
Package arrived quickly with all the goods in order, thank you very much
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Achim Z.
Rating: 5 out of 5
following a purchase from 15/11/2025
Problem-free service worked exactly as it should. I will shop here again.
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Ron S.
Rating: 5 out of 5
following a purchase from 11/11/2025
I knew 1001hobbies for my order. But they surprised me very positively. Fast delivery from France to the Netherlands, but especially the continuous updates while the package was still on its way were very pleasant to experience.
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