/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest customer reviews
4
/5
★★★★☆
Fine
Patrick V.
purchased on 17/12/2024
Translated review
Answer from 1001hobbies
Thank you for your feedback! We're glad everything went well. See you soon for new orders!
5
/5
★★★★★
Good service, stuff arrived in the estimated delivery slot.
John S.
purchased on 09/12/2024
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
4
/5
★★★★☆
More than happy with service when look for out of ordinary tools
Paul B.
purchased on 08/12/2024
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
5
/5
★★★★★
3 orders (in stock and staggered delivery) perfect, this 4th one much longer (maybe it's the period that made it so ...) but in the end perfect delivery; Thanks to the team
Jean-michel P.
purchased on 13/11/2024
Translated review
Answer from 1001hobbies
Thank you very much for your detailed feedback! We understand that the period of high demand may have led to longer delays, and we are pleased that your order finally arrived in perfect condition. Thank you for your patience and understanding. The whole team thanks you, and we hope to see you again soon for your next orders!
5
/5
★★★★★
Received on time and in perfect condition
Frederic C.
purchased on 26/11/2024
Translated review
Answer from 1001hobbies
Thank you for your feedback! We are delighted that your order arrived on time and in perfect condition. See you soon for new orders!
3
/5
★★★☆☆
Order received but took more than a week. Packaging was torn but fortunately everything was still in it.
Ea B.
purchased on 12/12/2024
Translated review
5
/5
★★★★★
Absolutely top, highly recommended!
Josef S.
purchased on 13/12/2024
Translated review
Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
2
/5
★★☆☆☆
Order 29/11, still to be delivered (23/12). Not exactly speedy...
Vassilis M.
purchased on 29/11/2024
Translated review
Answer from 1001hobbies
Hello, We sincerely regret your experience and apologize for the delay. It is important to note that our site distinguishes between two types of availability: "Available - Shipped today": These products are in stock on our site and ready for immediate shipment. "Available": These products are in stock with our supplier and require a prior order before being dispatched. In busy periods, lead times for these products may be extended. We thank you for your understanding and remain at your disposal for any further questions or assistance. Yours faithfully The Customer Service Team
5
/5
★★★★★
TOP
Gino M.
purchased on 17/11/2024
Translated review
Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4
/5
★★★★☆
It took a while for me to receive the order but customer service responded nicely and immediately. After that, the order arrived quickly.
Tineke R.
purchased on 05/12/2024
Translated review
4
/5
★★★★☆
Despite my 1st incomplete delivery (1 parcel out of 2), I am satisfied with your site thanks to your communication concerning my 2nd parcel which I have just received. I also like the large catalog of 12th motorcycle models. Keep up the good work!
Patrick G.
purchased on 28/11/2024
Translated review
Answer from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our communication and that you have finally received your 2nd parcel. We also appreciate your feedback on our 12th motorcycle model catalog, and will continue to offer you a wide selection of products. Thank you for your patience and trust, and see you soon for your next orders!
3
/5
★★★☆☆
Very difficult to exchange a defective product
Pierre S.
purchased on 05/12/2024
Translated review
Answer from 1001hobbies
We are sorry to hear that you have encountered difficulties in exchanging a faulty product. We understand that this can be frustrating and apologize for the inconvenience. We will pass on your feedback to our team to improve this process. Please do not hesitate to contact us directly for any assistance, we will do our best to resolve the situation quickly.
5
/5
★★★★★
As usual, everything went very smoothly: research, order taking, shipping, delivery. No headaches. Nikel. I recommend 1001hobbies without a doubt! If all shops could be the same.....
Julien T.
purchased on 07/12/2024
Translated review
Answer from 1001hobbies
Thank you so much for your great feedback! We are delighted that everything went perfectly, from search to delivery. Your recommendation means a lot to us and we're happy to be able to offer you a hassle-free experience. See you soon for your next orders!
5
/5
★★★★★
Wide choice good order tracking
Michel C.
purchased on 10/12/2024
Translated review
Answer from 1001hobbies
Thank you very much for your feedback! We're glad you appreciate our wide selection of products and the follow-up of your orders. See you soon for new shopping experiences!
5
/5
★★★★★
I'm happy I received my item, just in time for christmas.i ordered a Harry Potter Mug for my wife. It arrived completely intact.
Christopher R.
purchased on 02/12/2024
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5
/5
★★★★★
I was quite pleased to see that1001 Hobbies had a Model Kit I didn't know existed, a 1/72 scale Convair Seadart jet fighter seaplane model kit.
The model kit took awhile to get to me, but once I realized it was being shipped from France to me in the US, it all made perfect sense. Unfortunately during ship ment the box containing the kit was partially crushed either by the French or US Postal Services.
It is equally possible that the US or French Customs Departments damaged the shipping box.
The model kits box even got some creases and could be seen from the half destroyed shipping box.
In other words, the model kit's box got beat up pretty good during shipment.
The good news is that despite the abuse the model kit recived during shipment, the parts inside the model kit's box remained undamaged and intact, but it was a close call.
All tha being said I am looking forward to getting around and building this model kit and I will checking out the website for possible purchase of additonal model kits.
Roger F.
purchased on 29/11/2024
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
3
/5
★★★☆☆
For the second order Product conforms order very well on the other hand delivery not fast and sent after complaint too bad
Christine T.
purchased on 03/12/2024
Translated review
Answer from 1001hobbies
Thank you for your feedback! We are delighted that the product meets your expectations, but we regret the delay in delivery and the need for a complaint. We are working to improve our delivery times to avoid this kind of inconvenience. Thank you for your patience and understanding.
4
/5
★★★★☆
Quickly ordered and delivered.Just a shame that stickers are put on the anime figure box.... a disaster for collectors. It can be gotten off after a lot of effort, but of course you can see it
Solange L.
purchased on 28/10/2024
Translated review
1
/5
★☆☆☆☆
I have canceled my order 3 times, 3 times this was ignored, although the cancellation would have been possible at any time. Now I have to take care of the return shipment, catastrophic service. I do not recommend buying this product, on the contrary. I have rarely experienced so much ignorance. My opinion: Hands off . . . There are enough dealers, you don't need this one.
Frank H.
purchased on 08/12/2024
Translated review
1
/5
★☆☆☆☆
Not satisfied, I ordered 3 items in stock and only received one of them. And still no refund. And it's already the second time they've done this to me.
Rocco P.
purchased on 04/12/2024
Translated review
Answer from 1001hobbies
Hello Mr. Panaia, We sincerely regret this review and apologize for this incident. The product GUNZE B523 MR. SUPER CLEAR UV CUT FLAT SPRAY (170 Ml) was unfortunately no longer available and could not be restocked in time. In order not to delay the delivery of your order, we shipped your Funko immediately. The refund for the two paint cans was requested on 12/23/2024 at 11:31 a.m. and, after verification by our financial department, was made on 12/27/2024 to your PayPal account, in accordance with the initial payment. We thank you for your patience and remain at your disposal should you have any further questions. Sincerely, The Customer Service Team
4
/5
★★★★☆
Everything went well came on the day of delivery date only improvement is it was only in bubble plastic and could easily see through what the product was in a box with bubble plastic would be a better option
Dennie K.
purchased on 13/12/2024
Translated review
5
/5
★★★★★
Top product
Lars W.
purchased on 02/12/2024
Translated review
Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Uncluttered, clear and very easy to navigate this website with a large assortment. In addition pleasantly easy payment with a simple payment module. Absolutely recommended for modelers!
Stefan Z.
purchased on 10/12/2024
Translated review
5
/5
★★★★★
Perfect to our expectations
Philippe D.
purchased on 27/11/2024
Translated review
Answer from 1001hobbies
Thank you for your feedback! We're delighted that everything met your expectations. See you soon for your next orders!
4
/5
★★★★☆
On the whole, I am very satisfied. However, I think it's a shame that a German website has its warehouse abroad (in this case in France). Otherwise, as I said, I am very happy with it.
Frank H.
purchased on 27/11/2024
Translated review
Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
I have placed several orders so far and everything has gone smoothly. I can recommend it without hesitation.
Andreas S.
purchased on 01/12/2024
Translated review
Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
1
/5
★☆☆☆☆
I did not receive the order I wanted.
Jorge R.
purchased on 14/12/2024
Translated review
Answer from 1001hobbies
We are sorry to hear that you did not receive the order you were expecting, could you please provide us with more details about your order so we can quickly check and resolve the issue? You can also contact us directly at [email protected] for a personalized follow-up.
5
/5
★★★★★
Perfect, very good site
Jean-marc B.
purchased on 01/12/2024
Translated review
Answer from 1001hobbies
Thank you very much for your feedback! We're delighted you like the site. See you soon for new orders!
5
/5
★★★★★
Very professional site. Fast customer service.
Franck D.
purchased on 02/12/2024
Translated review
Answer from 1001hobbies
Thank you very much for your feedback! We are delighted that our professionalism and the responsiveness of our customer service have met your expectations. We look forward to seeing you again for your next orders!
5
/5
★★★★★
Very professional site. Fast customer service.
Franck D.
purchased on 03/12/2024
Translated review
Answer from 1001hobbies
Thank you very much for your feedback! We're delighted to know that you were fully satisfied with our professionalism and the responsiveness of our customer service. See you soon for your next orders!