/5
★★★★☆
based on 37020 reviews published
★★★★☆
based on 37020 reviews published
Latest customer reviews
5
/5
★★★★★
From placing the order and receipt of goods 4 days total excellent service.
Thank you
Verified Buyer
purchased on 10/06/2021
5
/5
★★★★★
Good information policy on the status of orders, wide range of articles, well-designed website
Verifizierter Käufer
purchased on 22/02/2021
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5
/5
★★★★★
Punctual and courteous
Acquirente Verificato
purchased on 28/05/2021
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5
/5
★★★★★
Hello, thank you for the responsiveness of the team 1001 HOBBIES is really professional listening to the customer on all plans do not change anything. Cordially wear you well. THANK YOU
Acheteur Vérifié
purchased on 02/05/2021
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3
/5
★★★☆☆
As my order was missing an item, it remained on hold for several days, and I had no information, unlike the spam reminders for new orders.... I had to find the phone number to get any news about the reasons for the delay in my order. Once received, the order itself suited me and was compliant. 15 days delay due to a missing product
Acheteur Vérifié
purchased on 11/05/2021
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5
/5
★★★★★
Very good delivery as ordered, just a problem with the post office.
Acheteur Vérifié
purchased on 30/05/2021
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5
/5
★★★★★
Shipping was a rough. Box was crushed on all sides. No damage to inside though
Verified Buyer
purchased on 19/05/2021
5
/5
★★★★★
Does the trick
Verified Buyer
purchased on 18/05/2021
4
/5
★★★★☆
Shipping is a little expensive. Took a long time from placing order to Shipping....but once it shipped it was quick. Product arrived in one piece. Customer service was helpful too.
Verified Buyer
purchased on 21/05/2021
5
/5
★★★★★
I found the product I wanted at a fair price and shipping was speedy. Knowing where the package was (on its way to me) was comforting. I'm happy.
Verified Buyer
purchased on 18/05/2021
5
/5
★★★★★
Very good site.
Wide range of models, prices and difficulty levels. Fast delivery. Excellent quality of service.
Acheteur Vérifié
purchased on 06/06/2021
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5
/5
★★★★★
Excellent service
Verified Buyer
purchased on 25/05/2021
3
/5
★★★☆☆
Received my order incomplete. Missing 1 reference. Customer contact made on 11/06 by e-mail. Waiting for a reply from them. But don't worry, they're a very serious company and have never had any problems to date.
Acheteur Vérifié
purchased on 01/06/2021
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4
/5
★★★★☆
Fast delivery and good value. Goods OK. After ordering and also after delivery no feedback or information to email address.
Verifizierter Käufer
purchased on 04/06/2021
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5
/5
★★★★★
Fast, varied in offer and efficient....recommendable as a system for selling models online.
Comprador Verificado
purchased on 21/05/2021
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5
/5
★★★★★
Excellent all round service and good selection of items for the keen hobbyist, highly recommend.
Verified Buyer
purchased on 07/06/2021
5
/5
★★★★★
All OK
Acheteur Vérifié
purchased on 05/06/2021
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5
/5
★★★★★
Cheap and fast
Geverifieerde Koper
purchased on 08/06/2021
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5
/5
★★★★★
Order arrived in perfect condition. Efficient order tracking.
Acheteur Vérifié
purchased on 24/05/2021
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 05/06/2021
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5
/5
★★★★★
Fast service and great support I recommend to everyone. Thank you Fulvio
Acquirente Verificato
purchased on 07/06/2021
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5
/5
★★★★★
Very fast delivery, toppie
Geverifieerde Koper
purchased on 26/05/2021
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5
/5
★★★★★
Everything is great!
Verifizierter Käufer
purchased on 01/06/2021
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4
/5
★★★★☆
Good selection and reasonable prices
Verifizierter Käufer
purchased on 01/06/2021
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5
/5
★★★★★
No thank you
Verified Buyer
purchased on 01/06/2021
5
/5
★★★★★
Great service and always updating information.
Verified Buyer
purchased on 06/06/2021
1
/5
★☆☆☆☆
Very disappointed with the poor customer service. The kit was posted to the wrong address despite me correcting the address with them THREE times. and asking them to verify that they had the correct adress. All of this was done before the package was posted.
After shipping to the wrong address 1001 hobbies washed their hands of it when I contacted them. It was left to me to retrive the package at additional cost.
Very poor service. I will never order from them again.
Verified Buyer
purchased on 07/06/2021
Answer from 1001hobbies
Hello,
Thank you for your comment. We apologize for this incident. We would like to inform you that we changed the address on June 8 as indicated in our email of June 8, unfortunately, your order had already been packed by our logistician. I would like to inform you that the change of address was not taken into account as your delivery note was already printed.
We regret this incident, and in order to satisfy you, we will reimburse you the shipping costs.
We apologise once again.
We apologise once again,
The customer service
Thank you for your comment. We apologize for this incident. We would like to inform you that we changed the address on June 8 as indicated in our email of June 8, unfortunately, your order had already been packed by our logistician. I would like to inform you that the change of address was not taken into account as your delivery note was already printed.
We regret this incident, and in order to satisfy you, we will reimburse you the shipping costs.
We apologise once again.
We apologise once again,
The customer service
5
/5
★★★★★
Good online retailer with an excellent selection!
Verifizierter Käufer
purchased on 29/04/2021
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4
/5
★★★★☆
Very satisfied overall with the service, speed and products delivered. A little disappointed by the product "Custer the last hunt", which uses the same 10-figure sheet 4 times and therefore 4 times Custer 😉 Thank you.
Acheteur Vérifié
purchased on 31/05/2021
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5
/5
★★★★★
Serious company, exemplary order tracking and delivery.
Acheteur Vérifié
purchased on 27/05/2021
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