/5
★★★★☆
based on 37026 reviews published
★★★★☆
based on 37026 reviews published
Latest customer reviews
5
/5
★★★★★
Nothing to say, very efficient and fast. thank you for your professionalism. keep up the good work.
Acheteur Vérifié
purchased on 10/05/2021
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5
/5
★★★★★
Satisfied!
Acheteur Vérifié
purchased on 02/06/2021
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5
/5
★★★★★
The products are of good quality and varied. Very good
Acheteur Vérifié
purchased on 03/05/2021
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3
/5
★★★☆☆
Good quality products but delivery time a bit long
Acheteur Vérifié
purchased on 18/05/2021
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5
/5
★★★★★
Lots of choice, delivered quickly and correctly
Geverifieerde Koper
purchased on 31/05/2021
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5
/5
★★★★★
Very good prices and fast shipping
Verifizierter Käufer
purchased on 28/05/2021
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5
/5
★★★★★
Good communication, fast delivery, everything top!
Verifizierter Käufer
purchased on 28/05/2021
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4
/5
★★★★☆
Despite the problems caused by the confinement requirements, the wait was very short, and the follow-up "commented" as we went along was very .... reassuring.
Acheteur Vérifié
purchased on 05/05/2021
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1
/5
★☆☆☆☆
No comment
Acquirente Verificato
purchased on 14/05/2021
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Answer from 1001hobbies
Hello, What is your product?
Honestly, Laure
Honestly, Laure
2
/5
★★☆☆☆
They have taken 2 weeks to send material that they told me they would send in a few days. Besides when entering the address I selected Spain and Canary Islands and they charged me 75€ for shipping. Then I asked them to change it and return it to me but they took a long time to answer and now they say that it takes 14 days to return... we will see how it goes... but they don't return me all the postage even saying that the postage was free... I don't understand very well but with all these difficulties I prefer to finish with the subject and forget about 1001 hobbies, there is a lot of web with excellent service to waste time in a web managed from France and with a rather weak service (maybe it was bad luck in my order, I don't know, but I regret having bought in this web).
Comprador Verificado
purchased on 25/05/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. You know that the shipping costs to the Canary Islands are not the same as those of Spain, the rates are higher.
We thank you for your understanding, cordially,
We thank you for your understanding, cordially,
5
/5
★★★★★
Everything went perfectly. From ordering to receiving! I will definitely be ordering more stuff from you guys!
Geverifieerde Koper
purchased on 31/05/2021
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5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend it!
Acheteur Vérifié
purchased on 19/05/2021
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4
/5
★★★★☆
Parcel received in perfect condition but shipping took a long time.
Acheteur Vérifié
purchased on 21/05/2021
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3
/5
★★★☆☆
Came reasonably quickly to UK, took a few days to be dispatched in France, but to be fair I used the standard cheapie delivery option. Don't really tell you it is in France until you complete the order, so could be more transparent. Still, I would use them again and got a 'hard to find' elsewhere item, so on balance I would recommend, provided you don't need it next day or 2 day delivery to the UK.
Verified Buyer
purchased on 25/05/2021
5
/5
★★★★★
Super
Verifizierter Käufer
purchased on 01/06/2021
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5
/5
★★★★★
Very good; as a new customer I can only congratulate myself on this choice thank you
Acheteur Vérifié
purchased on 02/06/2021
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5
/5
★★★★★
RAS. Pleasant site and delivery conditions respected.
Acheteur Vérifié
purchased on 24/05/2021
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5
/5
★★★★★
The product was neatly delivered, so if needed, I would definitely use your services again.
Geverifieerde Koper
purchased on 14/05/2021
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5
/5
★★★★★
Conforms to the proposed article
Acheteur Vérifié
purchased on 27/05/2021
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5
/5
★★★★★
Positive experience. Good site, easy to navigate, adequate customer service and very fast shipping. Prices are aligned, maybe upward, but one cannot and should not expect to have a good service without paying their due. It would be like expecting to vere jesus christ and the devil in purgatory together fighting over ownership of the land............ Mark.
Acquirente Verificato
purchased on 01/06/2021
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5
/5
★★★★★
Everything went smoothly
Acheteur Vérifié
purchased on 12/04/2021
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5
/5
★★★★★
Good site
Acheteur Vérifié
purchased on 07/05/2021
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5
/5
★★★★★
Great online supplier.
Verified Buyer
purchased on 11/04/2021
4
/5
★★★★☆
Products conform and at a good price, but delivery time a little long (and especially without information on a restocking date) ...
Acheteur Vérifié
purchased on 01/05/2021
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1
/5
★☆☆☆☆
But you have got to be kidding me I had ordered decals in 1/32 scale for an American plane and others also in 1/32 scale for a German plane and you sent me decals for the P-38J Lightning but the most serious thing is that they are in 1/48 scale so they are unusable. Therefore I have ended my relationship with you for good. I asked for apples and you sent me bananas but I paid for apples...goodbye
Acquirente Verificato
purchased on 26/02/2021
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Answer from 1001hobbies
Hello, Please contact our customer service as soon as possible and send photos of the received items to [email protected] Sincerely,
5
/5
★★★★★
Fast and correct service. Delivery was within the suggested time frame.
Geverifieerde Koper
purchased on 02/05/2021
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3
/5
★★★☆☆
More than a month before delivery...!
Acheteur Vérifié
purchased on 19/03/2021
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1
/5
★☆☆☆☆
Order delivered very late and one of the products was missing. I was unable to give the gifts in time. Impossible to reach the phone number for information. I'll pass next time.
Acheteur Vérifié
purchased on 05/05/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
3
/5
★★★☆☆
Not yet received, therefore poor coordination
Comprador Verificado
purchased on 31/05/2021
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1
/5
★☆☆☆☆
This company is a ripoff they do not inform you about import duties £56.00 on my order you think you are buying from an UK company , but you then find out it is a french company, you receive an email asking for import duties !!!!!!!! we all know how many scam emails we receive. You then ask 1001 hobbies for confirmation of import duties, they then do not reply so you check the couriers website. Even worse they have shipped the package with useless parcel service oops I mean UPS they say I can pay the driver upon delivery I then receive an email telling me UPS have failed to deliver twice even though I was at home on both occasions. getting no help from 1001hobbies I managed to sort out delivery and payment with UPS . IF you are a UK modeler steer clear of these scammers. you will probably be able to buy what you want from a reputable UK wholesaler.
Verified Buyer
purchased on 26/05/2021
Answer from 1001hobbies
Sir,
Thank you for your email. We regret that you did not see that we indicate on the site that customs fees may be added for orders over 136€.
We apologise for this incident, but since the BREXIT the British customs have added charges.
Sincerely,
1001hobbies customer service.
Thank you for your email. We regret that you did not see that we indicate on the site that customs fees may be added for orders over 136€.
We apologise for this incident, but since the BREXIT the British customs have added charges.
Sincerely,
1001hobbies customer service.