4.2/5
★★★★☆
based on 37452 reviews published

Latest customer reviews

5 /5
★★★★★
Perfect item, just as I expected. Very fast delivery.
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Acheteur Vérifié
purchased on 07/06/2021
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5 /5
★★★★★
Lots of choice at reasonable prices, very fast delivery, I recommend the site.
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Acheteur Vérifié
purchased on 25/06/2021
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5 /5
★★★★★
Beautiful model, well packaged for transport.
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Acheteur Vérifié
purchased on 06/06/2021
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5 /5
★★★★★
Excellent product, clean and pleasant to use. I recommend
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Acheteur Vérifié
purchased on 27/05/2021
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3 /5
★★★☆☆
It took a few emails to get a clear and complete answer to my requests. Today everything is OK and I have received my two orders. I am waiting for the 3rd. Thank you and I maintain my confidence in you.
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Acheteur Vérifié
purchased on 17/06/2021
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5 /5
★★★★★
Very good site, wide choice of materials and models.
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Acheteur Vérifié
purchased on 04/06/2021
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2 /5
★★☆☆☆
It's a pity to sell items that don't come with instructions in French, especially when you're just starting out in the discipline. I still don't know how to fly my helicopter.
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Acheteur Vérifié
purchased on 07/06/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We have sent you the two notices by email following your request.
We hope this has solved your problem.
Sincerely, Customer Service.
1 /5
★☆☆☆☆
The item arrived damaged and so far I have not had any response to my E-mails to the company - I will probably have to ask my bank to initiate a claw back to see if I can get a refund that way - such a shame
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Verified Buyer
purchased on 18/06/2021
Answer from 1001hobbies
Bonjour,
Nous vous remercions pour votre commentaire. Nous déplorons votre déception et vous assurons que ce type de commentaire est très important pour nous . Notre service client reviendra vers vous dans les plus brefs et vous apporteras une solution rapide.
merci de votre temps
Cordialement,
Le service client 1001hobbies.
4 /5
★★★★☆
Difficult to navigate the site Not enough dioramas dedicated to the Second World War Otherwise.....c'est top
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Acheteur Vérifié
purchased on 26/06/2021
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5 /5
★★★★★
Very well stocked store, fast shipping with great packaging, good guys
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Acquirente Verificato
purchased on 27/06/2021
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5 /5
★★★★★
I'm satisfied.
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Acheteur Vérifié
purchased on 22/06/2021
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5 /5
★★★★★
Second delivery was very fast. And I spoke French again with Paris.
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Geverifieerde Koper
purchased on 28/06/2021
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4 /5
★★★★☆
Product conforms to order. Pleasant welcome. Fast, careful delivery (too fast, perhaps? I didn't have time to change the delivery address).
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Acheteur Vérifié
purchased on 25/06/2021
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4 /5
★★★★☆
Everything perfect
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Verifizierter Käufer
purchased on 20/06/2021
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2 /5
★★☆☆☆
What I ordered is okay, but the time between ordering and having paid and arriving at my place is far too long for a website at 6 days. I have emailed you about this before but received no reply. This also happened to me with a previous order and then the excuse was a computer malfunction. Also, when I call I get a French voice on the line, which doesn't help either. Hence the moderate rating from me. Regards, Rut Jan
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Geverifieerde Koper
purchased on 24/06/2021
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Answer from 1001hobbies
Hello, Thank you for your comment and our apologies for the delay. We regret your disappointment and assure you that this kind of feedback is very important to us.Thank you for your time.
Thank you for your time, 1001hobbies customer service.
3 /5
★★★☆☆
Nice box, but some parts are missing. I'm waiting for the after-sales service to get back to me.
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Acheteur Vérifié
purchased on 04/06/2021
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5 /5
★★★★★
Perfect from start to finish.
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Verified Buyer
purchased on 21/06/2021
5 /5
★★★★★
Perfect delivery in 72h top top top
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Acheteur Vérifié
purchased on 22/06/2021
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5 /5
★★★★★
Excellent communication and delivery!
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Verified Buyer
purchased on 13/06/2021
5 /5
★★★★★
Top
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Verifizierter Käufer
purchased on 20/06/2021
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5 /5
★★★★★
Nickel
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Acheteur Vérifié
purchased on 27/06/2021
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3 /5
★★★☆☆
In stock on the site, I pay and I pay to have my order in 48 hours. In real life, one of the two products was in restocking and I had to wait 10 days to get my products. Otherwise, once received, the products were in excellent condition.
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Acheteur Vérifié
purchased on 16/06/2021
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4 /5
★★★★☆
I was happy with 1001 Hobbies lead times and delivery. They should pay a bit more attention to packaging to ensure the contents dosn't get crushhed a bit, not severe. I do save the boxes to the models I purchase. Also the limitations of credit card usage to only $250 was a bit restrictive. All in all they seem to have the products i wanted over some other sites and i havew been pleased with them.
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Verified Buyer
purchased on 18/06/2021
3 /5
★★★☆☆
No problems with delivery, but I ordered a model with illegible instructions and an important element missing for construction. This is the second time I've ordered from 1001hobbies, and the first time there were no problems! Maybe it's just a mistake, but I still recommend the site.
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Acheteur Vérifié
purchased on 25/06/2021
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5 /5
★★★★★
Very fast shipping, nothing to complain about
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Acheteur Vérifié
purchased on 27/06/2021
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5 /5
★★★★★
My order was despatched and received very quickly, communication was good throughout. I will be using 1001 Hobbies again.
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Verified Buyer
purchased on 23/06/2021
5 /5
★★★★★
Very good overall performance and excellent responsiveness in resolving a problem of scale confusion on a product.
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Acheteur Vérifié
purchased on 20/05/2021
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4 /5
★★★★☆
You can't sort by theme: WWI, WWII, Korean War, Viet-Nam, Civil War...
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Acheteur Vérifié
purchased on 25/05/2021
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4 /5
★★★★☆
Easy to limit the search area (priijs, scale, etc...). The actual, direct, search function sometimes gives weird results.
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Geverifieerde Koper
purchased on 27/05/2021
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5 /5
★★★★★
Excellent overall and timely service. Thanks
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Verified Buyer
purchased on 20/06/2021