4.2/5
★★★★☆
based on 39255 reviews published

Latest customer reviews

5 /5
★★★★★

Good reliable service, delivered 3 days earlier than expected.

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Verified Buyer
purchased on 16/12/2020
5 /5
★★★★★

Fast shipping efficient service Wide assortment of material

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Acquirente Verificato
purchased on 16/12/2020
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5 /5
★★★★★

Great service ... both the product and the delivery time were all perfect

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Acquirente Verificato
purchased on 16/12/2020
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4 /5
★★★★☆

Perfect merchandise. shipping a little slow but nothing negative to report.

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Acquirente Verificato
purchased on 16/12/2020
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5 /5
★★★★★

Everything is fine!

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Verifizierter Käufer
purchased on 16/12/2020
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4 /5
★★★★☆

Delivery was prompt. Everything was well packaged. Again and again.

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Verifizierter Käufer
purchased on 16/12/2020
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5 /5
★★★★★

No problems except I paid the extra charge for tracking in the USA and the �tracking� was basically useless. It never gave me an actual location just (eventually) that the item had been delivered to the destination country...pretty broad as it�s a pretty big country. But the model did arrive safe & sound and in general I was pleased with the service.

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Verified Buyer
purchased on 16/12/2020
4 /5
★★★★☆

GREAT SELECTION OF HARD TO FIND ITEMS (FOR SOME ITEMS THIS IS THE ONLY PLACE I HAVE SEEN THEM FOR SALE) PRICES WERE AVERAGE PROMPT DELIVERY NO MISTAKES AND ALL ITEMS WERE IN STOCK

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Verified Buyer
purchased on 16/12/2020
3 /5
★★★☆☆

Love the kit Vive la France!

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Verified Buyer
purchased on 16/12/2020
5 /5
★★★★★

Order arrived promptly before the estimated time is very simple and easy to start making models. I liked it

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Comprador Verificado
purchased on 16/12/2020
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4 /5
★★★★☆

Little possibility to speak in Spanish on the phone

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Comprador Verificado
purchased on 16/12/2020
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1 /5
★☆☆☆☆

I placed the order on 2711 until 1112 did not register it and on 1512 they sent it today 1612 I received it. Thanks to the fact that I paid with paypal I was claiming the amount and in three days they have sent it to me if not I would still be waiting . I do not buy again aq

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Comprador Verificado
purchased on 16/12/2020
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4 /5
★★★★☆

Good Service, Bad Package Tracking No problems except I paid the extra charge for tracking in the USA and the “tracking” was basically useless. It never gave me an actual location, just (eventually) that the item had been delivered to the destination country...pretty broad as it’s a pretty big country. But the model did arrive safe & sound, and in general I was pleased with the service.

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Verified Buyer
purchased on 16/12/2020
Answer from 1001hobbies
Dear Mr Arnold, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
5 /5
★★★★★

Very nice item received on time indiq

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Acheteur Vérifié
purchased on 16/12/2020
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1 /5
★☆☆☆☆

1 star because 0 is not possible. Ordered a model on December 4 and opted for fast delivery at more than 8 euros to be sure to have it for Christmas. On December 10 no news, no tracking number, so I emailed to find out the status of my order and was told that they were waiting for the product and would send it to me as soon as they received it. Re mail from me on December 15 because still no news and then I'm told they had a stock problem and that the product is no longer available a week before Christmas and I'm offered a model that has nothing to do with the one ordered which I refuse and I therefore request a refund of 145€78 which I hope will be done as soon as possible that my grandson is a gift for Christmas. 1001 maquettes I

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Acheteur Vérifié
purchased on 16/12/2020
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5 /5
★★★★★

Excellent site for its products and diversity. Delivery time a little long but in this period (holiday and covid) we can't reproach anything.

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Acheteur Vérifié
purchased on 16/12/2020
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5 /5
★★★★★

Love the kit Love the kit, Vive la France!

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Verified Buyer
purchased on 16/12/2020
Answer from 1001hobbies
Dear Mr Walter, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
5 /5
★★★★★

Shipment conforms to order

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Acheteur Vérifié
purchased on 16/12/2020
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5 /5
★★★★★

Perfect, as requested.

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Acheteur Vérifié
purchased on 16/12/2020
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1 /5
★☆☆☆☆

Hello, I called on purpose to get information! The person was unable to give me any! I ask if it's suitable for 1 8-year-old child, and the answer is yes! But on the box it says not under 14 years!

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Acheteur Vérifié
purchased on 16/12/2020
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5 /5
★★★★★

Deadlines met . Very good reception on the phone.

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Acheteur Vérifié
purchased on 16/12/2020
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5 /5
★★★★★

Order received very quickly. Sea

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Acheteur Vérifié
purchased on 16/12/2020
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5 /5
★★★★★

Excellent choice including rare models, thank you! Current models are a bit expensive, but if you take advantage of the common port for grouped shipments, you'll be able to afford them.

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Acheteur Vérifié
purchased on 16/12/2020
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5 /5
★★★★★

Transaction ok i recommend

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Acheteur Vérifié
purchased on 16/12/2020
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5 /5
★★★★★

Just as I expected! Perfect!

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Acheteur Vérifié
purchased on 16/12/2020
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5 /5
★★★★★

GREAT SELECTION OF HARD TO FIND ITEMS… GREAT SELECTION OF HARD TO FIND ITEMS (FOR SOME ITEMS THIS IS THE ONLY PLACE I HAVE SEEN THEM FOR SALE) PRICES WERE AVERAGE PROMPT DELIVERY NO MISTAKES AND ALL ITEMS WERE IN STOCK

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Verified Buyer
purchased on 16/12/2020
Answer from 1001hobbies
Dear Sir ROMANELLO, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
5 /5
★★★★★

Fast and careful delivery

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Acheteur Vérifié
purchased on 16/12/2020
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4 /5
★★★★☆

Neat heur That will get me through the lockdown

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Geverifieerde Koper
purchased on 16/12/2020
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4 /5
★★★★☆

Fast delivery good service

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Geverifieerde Koper
purchased on 16/12/2020
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5 /5
★★★★★

Fast and good delivery

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Geverifieerde Koper
purchased on 16/12/2020
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4 /5
★★★★☆

Good experience It is only not that nice to recieve emails in french when you cannot read it The website is in multiple languages only the emails not yet

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Geverifieerde Koper
purchased on 16/12/2020
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1 /5
★☆☆☆☆

Probleme avec mondial relais de nantes car le point relais ou il est sencer et être arrivé depuis vendredis 11 decembre a 11H15 A MODA ELNISSA A NANTES ne le trouve pas si vous pouvier faire quelque chose aupres de mondial RELAY je vous en serait reconnaissent car j'attend ce commande c'est pour noel. JE vous laisse mes cohordonne monsieur caens donovan numéro de colis 96646045 ainsi que mon mail pour une eventuel reponce cordialement

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Acheteur Vérifié
purchased on 15/12/2020
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4 /5
★★★★☆

The time between the order and the departure of the parcel was a little long. I had to call you two days before I got my parcel.

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Acheteur Vérifié
purchased on 15/12/2020
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4 /5
★★★★☆

Satisfied: delivery ahead of schedule - good condition

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Acheteur Vérifié
purchased on 15/12/2020
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1 /5
★☆☆☆☆

Wrong items delivered difficult to get any answer from this company. Still waiting for refund of 144£. Bad custom service. Stay away

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Acheteur Vérifié
purchased on 15/12/2020
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5 /5
★★★★★

Top! Efficient, available after-sales service. They looked for solutions to get the gift under the tree on time. And they kept their word! Thank you team

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Acheteur Vérifié
purchased on 15/12/2020
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5 /5
★★★★★

Very pleased

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Acheteur Vérifié
purchased on 15/12/2020
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5 /5
★★★★★

Very complete site fast shipping

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Acheteur Vérifié
purchased on 15/12/2020
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5 /5
★★★★★

Super gifts good quality I recommend

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Acheteur Vérifié
purchased on 15/12/2020
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1 /5
★☆☆☆☆

This order was shipped over a month ago... This order was shipped over a month ago and I still have not received it I probably will not order from 1001 model kits again

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Acheteur Vérifié
purchased on 15/12/2020
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Answer from 1001hobbies
Mr. Sackman, Bedankt voor je feedback. Wij willen u erop wijzen dat wij vandaag contact opnemen met de vervoerder om te weten te komen waarom het pakket in de Verenigde Staten is geblokkeerd. Wij zullen ons best doen om ervoor te zorgen dat deze levering zo snel mogelijk plaatsvindt. Dank u voor uw begrip, 1001hobbies klantenservice.