/5
★★★★☆
based on 37452 reviews published
★★★★☆
based on 37452 reviews published
Latest customer reviews
4
/5
★★★★☆
Kindness and information on shipping and tracking
Acquirente Verificato
purchased on 03/06/2021
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4
/5
★★★★☆
Easy to navigate
Acheteur Vérifié
purchased on 22/05/2021
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5
/5
★★★★★
Magnefique (Magnificent)!!!
Verified Buyer
purchased on 05/06/2021
5
/5
★★★★★
Excellent
fast delivery
great packageing.
Verified Buyer
purchased on 12/06/2021
5
/5
★★★★★
The product is as described and was well packaged. I recommend this online site.
Acheteur Vérifié
purchased on 06/05/2021
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4
/5
★★★★☆
Super well packaged, everything is ok, nothing is missing. Just one thing that is not great, the waiting time to get his package. In fact often what we order is not really in stock, so we will have a small 15en days waiting before having our order. Nothing serious but it would be nice to know if it is in stock or in stock " deferred " when you order. thank you to the whole team and looking forward to recommending you.
Acheteur Vérifié
purchased on 06/06/2021
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1
/5
★☆☆☆☆
Had a problem with damage to one of the kits in this order. Reported it, sent pictures, replied to emails, but got no resolution for the damage that occured as a result of box selection and packaging.
Verified Buyer
purchased on 05/05/2021
Answer from 1001hobbies
Sir,
Thank you for your email. We would like to inform you that we have replied to your e-mails and have proposed solutions to you.
Sincerely,
Laure
Thank you for your email. We would like to inform you that we have replied to your e-mails and have proposed solutions to you.
Sincerely,
Laure
5
/5
★★★★★
Everything top!
Verifizierter Käufer
purchased on 25/05/2021
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5
/5
★★★★★
Excellent, compliant product; fast delivery.
Acheteur Vérifié
purchased on 10/06/2021
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5
/5
★★★★★
Nothing to say nickel
Acheteur Vérifié
purchased on 07/06/2021
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5
/5
★★★★★
Good reception
Acheteur Vérifié
purchased on 11/06/2021
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5
/5
★★★★★
Quick and up-to-date service
Acquirente Verificato
purchased on 11/06/2021
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5
/5
★★★★★
Delivery in line (10 days) for products advertised within a few days. Ok
Acheteur Vérifié
purchased on 07/06/2021
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5
/5
★★★★★
Bellissimo modello, super dettagliato nell'interno.
Comprador Verificado
purchased on 06/06/2021
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5
/5
★★★★★
Product was competitively priced, including free delivery. Arrived both very well packaged and promptly.
Verified Buyer
purchased on 10/06/2021
5
/5
★★★★★
Everything went well.
Acheteur Vérifié
purchased on 21/05/2021
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5
/5
★★★★★
Nickel!
Acheteur Vérifié
purchased on 03/06/2021
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3
/5
★★★☆☆
The package containing the models was delivered to me instead of my brother as I had requested and paid. I will send the package to him United Parcel Service on Saturday when I have time.
Verified Buyer
purchased on 31/05/2021
5
/5
★★★★★
Fast and efficient delivery time, very good service.
Comprador Verificado
purchased on 03/06/2021
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5
/5
★★★★★
Thankyou for the positive shopping experience. The website was good to navigate through including purchase and delivery options. This was my first purchase post Brexit and despite seeing all sorts of unhappy stories about other experiences I am happy to report this all went very smoothly. The model I ordered was very well packaged and I would certainly recommend the site to others. Bon soir
Verified Buyer
purchased on 12/05/2021
5
/5
★★★★★
Great quick service and delivery tracking
Verified Buyer
purchased on 01/06/2021
5
/5
★★★★★
It arrived in good condition, in quality packaging and even ahead of schedule.
Comprador Verificado
purchased on 10/06/2021
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4
/5
★★★★☆
1001 had what i was looking for at a good price and their shipping time was great.
Verified Buyer
purchased on 11/05/2021
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 06/06/2021
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1
/5
★☆☆☆☆
When you send an order abroad, you have to deduct French VAT and other taxes, because I had to pay Swiss VAT and customs taxes, which makes your models much more expensive than buying them locally.
Acheteur Vérifié
purchased on 08/06/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We regret your dissatisfaction. We are informing our development department today to find out what happened. Sincerely, 1001hobbies customer service.
4
/5
★★★★☆
From start to finish, everything is good
Acheteur Vérifié
purchased on 12/06/2021
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4
/5
★★★★☆
No complaints
Geverifieerde Koper
purchased on 12/06/2021
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5
/5
★★★★★
All ok
Geverifieerde Koper
purchased on 12/06/2021
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1
/5
★☆☆☆☆
I ordered an expensive boat model. When it turned up the box was battered and some of the parts were missing. Despite promises from 1001Models to solve the problem I have received nothing. I let them have all the information I could, but despite this and e-mails back and forth for months I have received nothing. The model itself is excellent, but no good unless complete. I will never deal with this company again, their customer services are appalling. I recommend anyone who wants a model buys from a company who actually gives a toss about their customers.
Verified Buyer
purchased on 04/05/2021
Answer from 1001hobbies
Mr Belalmy,
Thank you for your email. We regret this incident and apologise for the delay. Our customer relations department has contacted you. You have indicated that some parts were missing. We are still waiting for the sheet necessary to open your after-sales service with the supplier.
Thank you for your patience,
1001 hobbies customer service.
Thank you for your email. We regret this incident and apologise for the delay. Our customer relations department has contacted you. You have indicated that some parts were missing. We are still waiting for the sheet necessary to open your after-sales service with the supplier.
Thank you for your patience,
1001 hobbies customer service.
5
/5
★★★★★
Products always compliant, delivery as expected, packaging rigorously carried out. RAS
Acheteur Vérifié
purchased on 05/06/2021
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