/5
★★★★☆
based on 37453 reviews published
★★★★☆
based on 37453 reviews published
Latest customer reviews
5
/5
★★★★★
Cheap and fast
Geverifieerde Koper
purchased on 08/06/2021
Translated review
5
/5
★★★★★
Order arrived in perfect condition. Efficient order tracking.
Acheteur Vérifié
purchased on 24/05/2021
Translated review
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 05/06/2021
Translated review
5
/5
★★★★★
Fast service and great support I recommend to everyone. Thank you Fulvio
Acquirente Verificato
purchased on 07/06/2021
Translated review
5
/5
★★★★★
Very fast delivery, toppie
Geverifieerde Koper
purchased on 26/05/2021
Translated review
5
/5
★★★★★
Everything is great!
Verifizierter Käufer
purchased on 01/06/2021
Translated review
4
/5
★★★★☆
Good selection and reasonable prices
Verifizierter Käufer
purchased on 01/06/2021
Translated review
5
/5
★★★★★
No thank you
Verified Buyer
purchased on 01/06/2021
5
/5
★★★★★
Great service and always updating information.
Verified Buyer
purchased on 06/06/2021
1
/5
★☆☆☆☆
Very disappointed with the poor customer service. The kit was posted to the wrong address despite me correcting the address with them THREE times. and asking them to verify that they had the correct adress. All of this was done before the package was posted.
After shipping to the wrong address 1001 hobbies washed their hands of it when I contacted them. It was left to me to retrive the package at additional cost.
Very poor service. I will never order from them again.
Verified Buyer
purchased on 07/06/2021
Answer from 1001hobbies
Hello,
Thank you for your comment. We apologize for this incident. We would like to inform you that we changed the address on June 8 as indicated in our email of June 8, unfortunately, your order had already been packed by our logistician. I would like to inform you that the change of address was not taken into account as your delivery note was already printed.
We regret this incident, and in order to satisfy you, we will reimburse you the shipping costs.
We apologise once again.
We apologise once again,
The customer service
Thank you for your comment. We apologize for this incident. We would like to inform you that we changed the address on June 8 as indicated in our email of June 8, unfortunately, your order had already been packed by our logistician. I would like to inform you that the change of address was not taken into account as your delivery note was already printed.
We regret this incident, and in order to satisfy you, we will reimburse you the shipping costs.
We apologise once again.
We apologise once again,
The customer service
5
/5
★★★★★
Good online retailer with an excellent selection!
Verifizierter Käufer
purchased on 29/04/2021
Translated review
4
/5
★★★★☆
Very satisfied overall with the service, speed and products delivered. A little disappointed by the product "Custer the last hunt", which uses the same 10-figure sheet 4 times and therefore 4 times Custer 😉 Thank you.
Acheteur Vérifié
purchased on 31/05/2021
Translated review
5
/5
★★★★★
Serious company, exemplary order tracking and delivery.
Acheteur Vérifié
purchased on 27/05/2021
Translated review
5
/5
★★★★★
Super great puzzle !!!
Verifizierter Käufer
purchased on 07/06/2021
Translated review
2
/5
★★☆☆☆
Took months before I received the order. Moreover, the wrong product was delivered first. I also found it annoying that email communication was in three different languages. Sorry folks, but there really is room for improvement.
Geverifieerde Koper
purchased on 21/05/2021
Translated review
Answer from 1001hobbies
Hello, We thank you for your comment, we regret this incident and apologize for it.
The error of the first package is due to human error. The person did not package the correct product. We regret this incident.
Dan, customer service has reshipped your order. Unfortunately, the Tiger 1/312 1944 was out of stock and had to be recommended.
Thank you, Customer Service
The error of the first package is due to human error. The person did not package the correct product. We regret this incident.
Dan, customer service has reshipped your order. Unfortunately, the Tiger 1/312 1944 was out of stock and had to be recommended.
Thank you, Customer Service
5
/5
★★★★★
My needs were met completely
Verified Buyer
purchased on 22/05/2021
5
/5
★★★★★
Products as described.Accurate shipping and packaging.
Acquirente Verificato
purchased on 27/05/2021
Translated review
5
/5
★★★★★
Fine
Geverifieerde Koper
purchased on 17/05/2021
Translated review
4
/5
★★★★☆
Very professional
Comprador Verificado
purchased on 28/05/2021
Translated review
5
/5
★★★★★
No worries I recommend
Acheteur Vérifié
purchased on 31/05/2021
Translated review
5
/5
★★★★★
I am very satisfied with 1001hobbies
Geverifieerde Koper
purchased on 30/05/2021
Translated review
5
/5
★★★★★
All OK
Acquirente Verificato
purchased on 02/06/2021
Translated review
5
/5
★★★★★
Great service and great product
Verified Buyer
purchased on 04/06/2021
5
/5
★★★★★
Very good service
Acheteur Vérifié
purchased on 04/06/2021
Translated review
1
/5
★☆☆☆☆
The delivery with problems of Correos. The worst of all has been the product. Box without any seal. Only two pieces of tape. Loose pieces out of its matrix and out of its plastic bag. Pieces half assembled with glue remains. In the adhesive sheet have been cut some remaining in place the gap. Sincerely I have the feeling of having suffered a scam. I send you an email with photos that show that this is a product that has been manipulated by a previous customer and returned to you. It is the first time I buy from you and I hope a response giving an explanation to what happened.
Comprador Verificado
purchased on 02/06/2021
Translated review
Answer from 1001hobbies
Sir, I would like to thank you for your support, Thank you for your email. Please be informed that our customer service will contact you as soon as possible.
Thank you for your email.
Sincerely yours,
Thank you for your email.
Sincerely yours,
5
/5
★★★★★
Having had no problems I can only give a rating on the site which is very positive, lots of assortment and good prices, for the last order slightly long shipping time
Acquirente Verificato
purchased on 23/05/2021
Translated review
5
/5
★★★★★
NIce, fast delivery. Every things went nice. Thanks
Verified Buyer
purchased on 20/05/2021
5
/5
★★★★★
Extraordinary model store, fast service and excellent products.
Comprador Verificado
purchased on 28/05/2021
Translated review
4
/5
★★★★☆
No problems to report
Acheteur Vérifié
purchased on 09/06/2021
Translated review
4
/5
★★★★☆
Before offering products on your site, you should make sure you have them in stock. That way, customers won't have to wait a long time and call again and again.
Acheteur Vérifié
purchased on 17/04/2021
Translated review