/5
★★★★☆
based on 37034 reviews published
★★★★☆
based on 37034 reviews published
Latest customer reviews
2
/5
★★☆☆☆
Took far to long to acknowledge problems with non delivery and needed PayPal's assistance in the matter.
Verified Buyer
purchased on 28/02/2021
Answer from 1001hobbies
Mr. Summers,
Thank you for your comment. We would like to inform you that we have been waiting for the response from UPS before we can refund your order. We regret that it took so long but we cannot be responsible for a package lost by a carrier.
We apologize once again and ask you to believe that this type of incident is very unpleasant for us.
Sincerely,
Laure
Thank you for your comment. We would like to inform you that we have been waiting for the response from UPS before we can refund your order. We regret that it took so long but we cannot be responsible for a package lost by a carrier.
We apologize once again and ask you to believe that this type of incident is very unpleasant for us.
Sincerely,
Laure
3
/5
★★★☆☆
Order well delivered but an email received every day for availability when product ordered and several emails sent to report the concern without any response.
Acheteur Vérifié
purchased on 17/04/2021
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5
/5
★★★★★
A wide choice, a product faithful to the presentation and of good quality, a very good follow-up from order to delivery. Fast delivery
Acheteur Vérifié
purchased on 12/04/2021
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1
/5
★☆☆☆☆
They are scamming UK buyers as they are trying to give the impression that they are UK based, with their .co.uk website, and London contact phone number. They are actually in France, and so you must pay much more money in import fees. Don't buy from this fraudulent company if you are not in the EU.
Verified Buyer
purchased on 29/04/2021
Answer from 1001hobbies
Hello,
We regret this comment. We regret that you did not see that we ship from France, as indicated during the validation of your cart.
Due to the current COVID restrictions and the Brexit, shipping times may be 3-5 days longer than expected.
Please note that orders above 135GBP may require additional costs upon reception. Thank you for your understanding.
We regret this situation and apologize to you.
Sincerely,
Laure
We regret this comment. We regret that you did not see that we ship from France, as indicated during the validation of your cart.
Due to the current COVID restrictions and the Brexit, shipping times may be 3-5 days longer than expected.
Please note that orders above 135GBP may require additional costs upon reception. Thank you for your understanding.
We regret this situation and apologize to you.
Sincerely,
Laure
5
/5
★★★★★
It was very easy finding the product and your hobby shop
Verified Buyer
purchased on 16/04/2021
5
/5
★★★★★
Beautiful finish, top of the range
Acheteur Vérifié
purchased on 30/04/2021
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3
/5
★★★☆☆
I'm sorry, but when you buy for 170 euros in two weeks and 5 days later they give you a 10% discount, you feel like you're being taken for a fool. I don't appreciate it. We'll be sure to get back to you when you mention it.
Acheteur Vérifié
purchased on 25/04/2021
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5
/5
★★★★★
Purchased beautiful miniature. No long delivery time and fine delivery. Just great!
Geverifieerde Koper
purchased on 27/04/2021
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5
/5
★★★★★
Cette fois si arrivé en bonne état ce n'est pasvotrefaute c'est celle du transporteur ou du livreur merci pour votre rapidité de votre envoi
Acheteur Vérifié
purchased on 30/04/2021
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5
/5
★★★★★
On this occasion everything has gone very well, the shipping period has been about a week, everything has arrived well and is what I ordered and without any problems.
Comprador Verificado
purchased on 02/05/2021
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5
/5
★★★★★
Total satisfaction
Acheteur Vérifié
purchased on 30/04/2021
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5
/5
★★★★★
Great service
Verified Buyer
purchased on 02/05/2021
4
/5
★★★★☆
Fast and as ordered.
Acheteur Vérifié
purchased on 02/05/2021
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5
/5
★★★★★
Delivery was very fast excellent Packaging the goods were delivered in excellent condition
Acquirente Verificato
purchased on 01/05/2021
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5
/5
★★★★★
Perfect service. Small problem with a can of paint (without gas). They sent another in less than 24 hours.
Serious and fast company, takes care of its customers.
Acheteur Vérifié
purchased on 04/05/2021
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4
/5
★★★★☆
Attractive prices and offers, good communication but delivery time a bit too long
Acquirente Verificato
purchased on 18/04/2021
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5
/5
★★★★★
Fast delivery
Geverifieerde Koper
purchased on 20/04/2021
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4
/5
★★★★☆
nothing to complain about
Acheteur Vérifié
purchased on 24/04/2021
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2
/5
★★☆☆☆
It's a real mess to find the color selected by the model's documentation. While everything exists in your correspondence table, in practice it doesn't. You have to make approximate choices.
Acheteur Vérifié
purchased on 22/04/2021
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Answer from 1001hobbies
Sir, We regret your comment. Our customer service is at your disposal if you need any help at 01 1 79 73 68 76. Regarding your paints, simply enter the pot reference in the search bar. Please also know that it's thanks to your comments that the 1001hobbies site improves every day.
Thank you for taking the time to send us this information. Sincerely, 1001hobbies customer service.
Thank you for taking the time to send us this information. Sincerely, 1001hobbies customer service.
3
/5
★★★☆☆
I find that you are often out of stock and that's a shame, I had ordered 2 bottles and you couldn't because you only have one and that still makes me lack today.
Acheteur Vérifié
purchased on 14/04/2021
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4
/5
★★★★☆
Clear and well-stocked site
Acquirente Verificato
purchased on 26/04/2021
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5
/5
★★★★★
Order arrived quickly Very well packaged I recommend
Acheteur Vérifié
purchased on 25/04/2021
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5
/5
★★★★★
Very responsive customer service following my delivery problem, at amazon level! Fast shipping. I recommend 😉
Acheteur Vérifié
purchased on 23/04/2021
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4
/5
★★★★☆
The only drawback was that the labels stuck on the pots hid the color numbers.
Acheteur Vérifié
purchased on 28/04/2021
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5
/5
★★★★★
Very easy to deal with. Prompt service and delivery. Highly recommend them.
Verified Buyer
purchased on 03/04/2021
5
/5
★★★★★
Perfect, order delivered on time! Come on down! Michèle B.
Acheteur Vérifié
purchased on 14/04/2021
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5
/5
★★★★★
Fast and well packed
Geverifieerde Koper
purchased on 11/04/2021
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5
/5
★★★★★
Good tracking, knowing exactly where your parcel is, at all times
Verified Buyer
purchased on 27/04/2021
5
/5
★★★★★
Fast delivery and product conforms to the catalog.
Acheteur Vérifié
purchased on 19/04/2021
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5
/5
★★★★★
Fast delivery with good communication from seller, recommended.
Verified Buyer
purchased on 16/04/2021