/5
★★★★☆
based on 37456 reviews published
★★★★☆
based on 37456 reviews published
Latest customer reviews
5
/5
★★★★★
Prompt shipment as requested
Acquirente Verificato
purchased on 14/05/2021
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5
/5
★★★★★
No problem at all
Acheteur Vérifié
purchased on 18/04/2021
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5
/5
★★★★★
I had delivery problems and they solved the problem very quickly and very efficiently. The material received was impeccable.
Acheteur Vérifié
purchased on 18/05/2021
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4
/5
★★★★☆
No French instructions.
Acheteur Vérifié
purchased on 17/05/2021
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5
/5
★★★★★
Very fair price compared to other sites, impeccable packaging and very fast delivery... Very good.
Acheteur Vérifié
purchased on 16/05/2021
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5
/5
★★★★★
Super quality and fast delivery
Verifizierter Käufer
purchased on 15/05/2021
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4
/5
★★★★☆
1001 hobbies has rectified its error, so all went well in this catch-up delivery.
Acheteur Vérifié
purchased on 17/05/2021
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5
/5
★★★★★
This site is great
Comprador Verificado
purchased on 14/05/2021
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5
/5
★★★★★
Ok well received fast delivery
Acheteur Vérifié
purchased on 10/05/2021
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2
/5
★★☆☆☆
The only tracking information provided to the customer is the payment receipt, the arrival of the parcel at the delivery point and the collection of the parcel from the delivery point. The order processing time is very long (it's certainly advertised)... so long that items in stock when the order is confirmed are no longer in stock when the order is prepared. And the customer receives no information. 1001hobbies offers RC items that I can't find on other sites in France... This state of affairs should not lead to a lack of information for the customer.
Acheteur Vérifié
purchased on 03/05/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. To thank you for your loyalty, we are offering you free shipping on your next order to show you that this delay is not representative of the services we offer. To do this, please use the code PORTGRATUIT25.
To do so, please use the code PORTGRATUIT25. 1001 Hobbies Customer Service
To do so, please use the code PORTGRATUIT25. 1001 Hobbies Customer Service
5
/5
★★★★★
Quick service, well packaged and prompt delivery from Europe.
Verified Buyer
purchased on 15/05/2021
4
/5
★★★★☆
Very good product
Acheteur Vérifié
purchased on 15/05/2021
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5
/5
★★★★★
Great service I would order from this company again
Verified Buyer
purchased on 15/05/2021
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 15/05/2021
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5
/5
★★★★★
Fast, well-protected shipment.
Acheteur Vérifié
purchased on 13/05/2021
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5
/5
★★★★★
Perfect delivery
Geverifieerde Koper
purchased on 10/05/2021
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1
/5
★☆☆☆☆
The order arrived very late. One item (Marvel figure) was delivered broken in the box. When I contacted customer service, I was answered in Dutch and was not offered a return or anything similar for a defective item, but a voucher for 5 euros. Is that a joke? I was also asked to send a photo. Just keep your hands off and order elsewhere for a higher price than from this joke of a company.
Verifizierter Käufer
purchased on 24/04/2021
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Answer from 1001hobbies
Hello, thank you for your e-mail. We regret this situation and apologize for this incident. We invite you to email us at [email protected] to explain what is going on.
Yours sincerely, 1001hobbies
Hello, thank you for your e-mail. We regret this situation and apologize for this incident. We invite you to email us at [email protected] to explain what is going on.
Yours sincerely, 1001hobbies
5
/5
★★★★★
As usual, very well protected parcel, fast delivery. perfect service. I recommend
Acheteur Vérifié
purchased on 13/05/2021
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5
/5
★★★★★
Excellent site for model enthusiasts. Incredible selection. Easy navigation. Orders placed in the blink of an eye. Very fast delivery. Perfectly packaged product.
Acheteur Vérifié
purchased on 13/05/2021
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1
/5
★☆☆☆☆
Order delivered 3 months after placing it
Acheteur Vérifié
purchased on 26/03/2021
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Answer from 1001hobbies
Mr GIVELET, Thank you for your comment. We would like to stress that there are 3 concepts to take into account on the site: In stock: dispatch within 48 working hours. These are physically stocked in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. As a result, some lead times may be extended due to current problems. We thank you for your understanding, 1001hobbies customer service.
4
/5
★★★★☆
Great products, time lag acceptable due to distance
Verified Buyer
purchased on 11/04/2021
3
/5
★★★☆☆
Lack of clarity on delivery, takes way too long to know if order is approved....
Geverifieerde Koper
purchased on 24/04/2021
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3
/5
★★★☆☆
I bought two cans of spray paint, one arrived, but the other was not spray paint but a mini paint can.
Comprador Verificado
purchased on 10/05/2021
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5
/5
★★★★★
I am very happy with my purchase. The parcel arrived very quickly. Everything is perfect. I recommend it!
Acheteur Vérifié
purchased on 14/05/2021
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4
/5
★★★★☆
It is well structured and gives explanations about what you are buying
Acquirente Verificato
purchased on 14/05/2021
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5
/5
★★★★★
Excellent! The order was a little delayed due to a problem, but the service was great and the solutions were fantastic. Thank you very much! .
Comprador Verificado
purchased on 28/03/2021
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5
/5
★★★★★
Top!
Acheteur Vérifié
purchased on 08/05/2021
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5
/5
★★★★★
Top, fast delivery, great articles, I will buy here again any time
Verifizierter Käufer
purchased on 16/05/2021
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5
/5
★★★★★
Very fast and correct shipping. The search on the site is very easy thanks to the filters. All the model stores I used to go to since I was a child have been closing one after the other. I love having this site where I can find everything.
Comprador Verificado
purchased on 08/05/2021
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5
/5
★★★★★
Good performance that made me forget a less pleasant previous one
Acheteur Vérifié
purchased on 01/05/2021
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