/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest customer reviews
5
/5
★★★★★
Large selection, reasonable prices, fast delivery.
Herve Z.
purchased on 28/10/2024
Translated review
Answer from 1001hobbies
Thank you for your comment! We're delighted you enjoyed our wide selection, competitive prices and fast delivery. See you soon for your next purchases!
4
/5
★★★★☆
They have a large catalog and you receive what you buy. Sometimes it takes a little while, but well, there are products that come directly from China.
Jose Luis F.
purchased on 19/10/2024
Translated review
Answer from 1001hobbies
Thank you for your comment and understanding. We are glad to hear that you are satisfied with the catalog and the quality of our products. We understand that delivery times may vary, especially for imported products. We appreciate your patience and hope to continue offering good products in the future, see you soon!
5
/5
★★★★★
I am very satisfied with the service from 1001hobbies.
Thomas B.
purchased on 16/08/2024
Translated review
Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Simple fast compliant
Micheline B.
purchased on 21/11/2024
Translated review
Answer from 1001hobbies
Thank you for your feedback! We're delighted that everything went as smoothly and quickly as you expected. See you soon for new orders!
4
/5
★★★★☆
Serious
Antoinette L.
purchased on 21/10/2024
Translated review
Answer from 1001hobbies
Thank you for your comment! We are delighted that you have appreciated our reliability. See you soon!
5
/5
★★★★★
Wide choice and easy to navigate on the site
Guffond L.
purchased on 16/11/2024
Translated review
Answer from 1001hobbies
Thank you very much for your feedback! We're glad you enjoyed the wide selection of products and the ease of navigation on our site. See you soon for new purchases!
4
/5
★★★★☆
Packaging was sloppy half-open box,the model boxes were not sealed,otherwise it was complete
Albert B.
purchased on 02/11/2024
Translated review
1
/5
★☆☆☆☆
Until today no problem but since this order remained without answer no parcel, it is certain that the current deliveries are to reform that errors everywhere the post office the deliverer a souc thank you to answer all the same, of delivers, before next year cordially
Jacky P.
purchased on 20/11/2024
Translated review
Answer from 1001hobbies
We fully understand your frustration regarding this unreceived order and the current delivery delays. We apologize for the inconvenience. We will check the status of your package immediately and keep you informed. We hope to resolve this issue before the end of the year. Thank you for your patience and understanding.
5
/5
★★★★★
Happy with my order
Quentin M.
purchased on 20/11/2024
Translated review
Answer from 1001hobbies
Thank you for your positive feedback! We are delighted that you are satisfied with your order. See you soon for other purchases!
3
/5
★★★☆☆
No opinion
Pieter K.
purchased on 07/11/2024
Translated review
5
/5
★★★★★
Serious seller recommended purchases.
Mauro A.
purchased on 21/11/2024
Translated review
5
/5
★★★★★
Excellent company, great range of models & ancillary products, easy to find on well set out website. Friendly & informative customer service. Smooth delivery - item arrived safe & sound. Very satisfied customer, happy to recommend.
Michael P.
purchased on 13/11/2024
Answer from 1001hobbies
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our range of models, our website, and customer service. It’s great to know that your delivery went smoothly and your item arrived in perfect condition. We truly appreciate your recommendation and look forward to serving you again!
3
/5
★★★☆☆
It took a while but overall the book arrived damaged on the covers in many places.
Alejandro M.
purchased on 07/11/2024
Translated review
Answer from 1001hobbies
We are very sorry to hear that the book arrived damaged, especially on the covers. This is not what we expect for our products and we are taking note of your experience to improve our packaging. We thank you for bringing this to our attention and we will work to prevent this from happening again. If you need a solution, please let us know.
4
/5
★★★★☆
Good product and fast. Thank you
Pr J.
purchased on 25/11/2024
Translated review
Answer from 1001hobbies
Thanks to you for your feedback! We are glad to hear that you are satisfied with the product and the speed of delivery, we hope to see you again soon!
5
/5
★★★★★
Correctly packed parcel, received in excellent condition. The order corresponds very well to my expectations. Totally satisfied.
Denis B.
purchased on 11/11/2024
Translated review
Answer from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that everything arrived in perfect condition and that the order met your expectations. It's a pleasure to know that you are completely satisfied. See you soon for new orders!
5
/5
★★★★★
Fast and well packaged - gladly again
Thomas J.
purchased on 14/11/2024
Translated review
Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
3
/5
★★★☆☆
High shipping costs and several weeks to delivery
Arnold D.
purchased on 21/10/2024
Translated review
Answer from 1001hobbies
Thank you for your feedback. We understand that shipping costs and delivery times can be disappointing and we are constantly working to improve these aspects to better meet your expectations.
5
/5
★★★★★
Although not available for some time I was immediately notified that one was still available for me. Further handling was perfect, clear and fast.
Stephan R.
purchased on 02/11/2024
Translated review
5
/5
★★★★★
Had problems with DPD on delivery, no box free, they wanted to send the parcel back. But 1001Hobbies stepped in and the parcel was delivered. Compliments to the customer service. The helicopter doesn't fly properly in the living room. Will have to trim it outside when the temperatures rise again.
Werner S.
purchased on 18/11/2024
Translated review
Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
3
/5
★★★☆☆
Delivery takes way too long
Fred B.
purchased on 21/11/2024
Translated review
Answer from 1001hobbies
We are sorry that the delivery took longer than expected. We understand that this is annoying and would like to help you resolve the issue.
5
/5
★★★★★
Everything is great - gladly again
Thomas L.
purchased on 13/11/2024
Translated review
Answer from 1001hobbies
Thank you very much for your great feedback! We are delighted that everything went so well. We are already looking forward to your next visit!
2
/5
★★☆☆☆
Delivery first order was bad, were just at home and delivery guy just did not visit, pick up point in Wassenaar while in katwijk aan zee there is also 1.
Pieter K.
purchased on 04/11/2024
Translated review
Answer from 1001hobbies
We are sorry to hear that you had a bad experience with the delivery of your order. This is obviously not the service we want to provide. We understand your frustration, especially since there was a pickup point closer to you. We will review this issue internally to ensure this does not happen in the future. Thank you for your patience and we hope to serve you better in the future.
5
/5
★★★★★
Excellent
Cyrille G.
purchased on 20/11/2024
Translated review
Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied. See you soon for new purchases!
5
/5
★★★★★
Nice site with lots of choice, and fast delivery.
Ronald V.
purchased on 03/11/2024
Translated review
Answer from 1001hobbies
Thank you so much for your positive feedback! We're glad you like the site and are satisfied with the selection and fast delivery. We hope to serve you again soon!
2
/5
★★☆☆☆
Three-month wait for delivery
Eric D.
purchased on 09/10/2024
Translated review
Answer from 1001hobbies
We apologize for the three-month delivery delay. This is not normal and we fully understand your frustration. Thank you for your patience and sorry again for the inconvenience.
5
/5
★★★★★
Thanks to 1001hobbies I was finally able to buy the hg kit I always wanted.
Sorena H.
purchased on 20/11/2024
Translated review
Answer from 1001hobbies
We're delighted that you've finally found the HG kit you've always wanted! Thank you for your positive feedback. We hope you have a lot of fun building it!
3
/5
★★★☆☆
Moderate
Leo R.
purchased on 29/10/2024
Translated review
4
/5
★★★★☆
For multiple orders, I would like to be able to combine orders to reduce shipping costs.
Alex A.
purchased on 23/11/2024
Translated review
Answer from 1001hobbies
We understand the importance of being able to combine orders in order to reduce delivery costs, especially for multiple orders. Please do not hesitate to contact our customer service team, who may be able to offer you a solution for your orders.
1
/5
★☆☆☆☆
Never received the parcel it is the amentable and paid and not refunded it is a scandal I will speak about it on Internet of this very bad experiance
Emanuel B.
purchased on 07/11/2024
Translated review
Answer from 1001hobbies
We are very sorry to hear that you have not received your package and that this has caused you a bad experience. We understand your frustration and thank you for your patience in resolving this incident.
3
/5
★★★☆☆
Shipped very quickly, but received a cardboard box damaged on one side, without damaging the merchandise. The model is made entirely of plastic, which doesn't seem to be very high quality - to be seen once assembled!
Marie T.
purchased on 25/11/2024
Translated review
Answer from 1001hobbies
Thank you for your return! We're delighted that the goods were undamaged, despite the damaged cardboard box. As for the quality of the model, we hope that once assembled, it will better meet your expectations. Please do not hesitate to let us know your impressions after assembly. We'll be happy to answer any questions you may have.