/5
★★★★☆
based on 37052 reviews published
★★★★☆
based on 37052 reviews published
Latest customer reviews
2
/5
★★☆☆☆
Delivery is fast, but this is not the model I ordered.
Acheteur Vérifié
purchased on 10/04/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
Good day 1001hobbies customer service.
5
/5
★★★★★
Great! Fast delivery, perfect packaging.
Acheteur Vérifié
purchased on 10/04/2021
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3
/5
★★★☆☆
Navigation straightforward when relevant section found. Unfortunately the item purchasrd was incorrect due to mislabeling. Two items with the same manufacturers number. Recived the incorrect items.
Verified Buyer
purchased on 26/03/2021
5
/5
★★★★★
Despite a small problem with the item, 1001HOBBIES was very professional. thank you.
Acheteur Vérifié
purchased on 25/03/2021
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5
/5
★★★★★
Fast delivery, good service, everything perfect!
Verifizierter Käufer
purchased on 08/04/2021
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4
/5
★★★★☆
Satisfied with the service, only when ordering it is mentioned that there are no shipping charges from orders from € 69 . I was charged shipping costs for an order of € 85 . mvg Patrick
Geverifieerde Koper
purchased on 11/04/2021
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5
/5
★★★★★
Fast and accurate delivery
Acheteur Vérifié
purchased on 10/04/2021
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3
/5
★★★☆☆
It took a very long time to receive my order,although the product was"available" on the site.I also received FRENCH language mails regarding the delivery. The product ordered is OK.
Geverifieerde Koper
purchased on 11/02/2021
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1
/5
★☆☆☆☆
Google search and aurientation engine no doubt
Acheteur Vérifié
purchased on 08/04/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
1
/5
★☆☆☆☆
I had ordered Carrera Digital 132 cars. However, these turn out to be fake fakes or something. 1 setting: shelf gas and they can't change lanes either. The sensor is not even there. So useless. Both cars had the same problem. So not a unique problem apparently. Strange... Then again, the bluetooth module I had purchased at the same time works fine. Hopefully I will see my money back for the cars
Geverifieerde Koper
purchased on 05/04/2021
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Answer from 1001hobbies
Hello, We invite you to contact our customer service 1001 hobbies at this address . Sincerely,
5
/5
★★★★★
Perfect, fast
Acheteur Vérifié
purchased on 12/04/2021
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5
/5
★★★★★
My first purchase with them and very satisfied with everything: delivery time, information and order tracking.
Comprador Verificado
purchased on 12/04/2021
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4
/5
★★★★☆
Shipping takes a bit long in general. In addition, I received my last order with the cap of one of the small Tamiya paint pots broken in 2.
Acheteur Vérifié
purchased on 06/04/2021
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5
/5
★★★★★
No problem. Product conforms, very well packaged and received on time.
Acheteur Vérifié
purchased on 10/04/2021
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5
/5
★★★★★
Always the best, a beautiful website, lots of choice, the very basics!
Acheteur Vérifié
purchased on 11/04/2021
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5
/5
★★★★★
Fast, careful delivery
Acheteur Vérifié
purchased on 08/04/2021
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5
/5
★★★★★
Product conforms Thank you C.D.
Acheteur Vérifié
purchased on 03/04/2021
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 09/04/2021
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1
/5
★☆☆☆☆
Very bad. Payed twice because of error in website. Profedmy payments several times via mails confirmed By the company. Not accepted This was my last order....
Geverifieerde Koper
purchased on 06/04/2021
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Answer from 1001hobbies
Mr Vercauteren, Some of your customers who paid for their purchases by credit card may have been debited twice for their purchases, due to a processing incident on 12 April. You have only been credited once and have no action to take for a refund. We apologise to you and your customers for this problem, which does not correspond to the quality of service we wish to offer you. A regularisation process took place on 14 April so that the sums unduly collected are reimbursed to the customers concerned, automatically and without any intervention on your part.
Yours sincerely
Yours sincerely
4
/5
★★★★☆
Good but a little long in delivery
Acheteur Vérifié
purchased on 05/04/2021
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5
/5
★★★★★
All good
Verified Buyer
purchased on 04/04/2021
5
/5
★★★★★
Perfect service I was informed step by step during shipping. Perfect package.
Acquirente Verificato
purchased on 25/03/2021
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5
/5
★★★★★
Went great gladly again
Verifizierter Käufer
purchased on 10/04/2021
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1
/5
★☆☆☆☆
Extremely disappointed. Delivery took 3 weeks, turns out it comes from France. Unreachable by phone; number does not exist. Then you get a 1/72 model sent home while you have chosen a 1/35. Return costs a lot of money because you have to send it back to France. I will never order here again.
Geverifieerde Koper
purchased on 22/03/2021
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5
/5
★★★★★
Very well, no comments.
Acheteur Vérifié
purchased on 31/03/2021
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5
/5
★★★★★
Item ordered is exactly as described. Thank you.
Verified Buyer
purchased on 12/02/2021
5
/5
★★★★★
Order shipped on time, as expected and in good condition.
Acheteur Vérifié
purchased on 09/04/2021
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3
/5
★★★☆☆
Delivery times: impeccable, but package packaging: to be reviewed.
Acheteur Vérifié
purchased on 19/02/2021
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5
/5
★★★★★
Second order, perfect and fast. Looking forward to future orders!
Acheteur Vérifié
purchased on 10/04/2021
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1
/5
★☆☆☆☆
Did pay by credit card but did not receive confirmation. Had to go after it myself. Order was lost. Then had to email and call twice more. So bad. I will never buy here again.
Geverifieerde Koper
purchased on 26/03/2021
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