/5
★★★★☆
based on 37055 reviews published
★★★★☆
based on 37055 reviews published
Latest customer reviews
3
/5
★★★☆☆
Delivery times: impeccable, but package packaging: to be reviewed.
Acheteur Vérifié
purchased on 19/02/2021
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5
/5
★★★★★
Second order, perfect and fast. Looking forward to future orders!
Acheteur Vérifié
purchased on 10/04/2021
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1
/5
★☆☆☆☆
Did pay by credit card but did not receive confirmation. Had to go after it myself. Order was lost. Then had to email and call twice more. So bad. I will never buy here again.
Geverifieerde Koper
purchased on 26/03/2021
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5
/5
★★★★★
Delighted with the order.
speed of delivery and product conformity
Acheteur Vérifié
purchased on 10/04/2021
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5
/5
★★★★★
It is what I expected, they have taken a while but they have been informing me of the status of the order.
Comprador Verificado
purchased on 12/03/2021
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3
/5
★★★☆☆
Correct shipping service but price a little high and delivery time exceeded by 2 weeks, as the item ordered was not in stock. Nevertheless, the item was shipped promptly.
Acheteur Vérifié
purchased on 24/02/2021
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4
/5
★★★★☆
Very satisfied with my order. It arrived in perfect condition. Although later than expected. I will remain a customer.
Comprador Verificado
purchased on 05/04/2021
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5
/5
★★★★★
Excellent service! I appreciate that keep sending information about distribution of the ordered items. Thank you.
Verified Buyer
purchased on 05/03/2021
5
/5
★★★★★
Clear website lots of choice.
Geverifieerde Koper
purchased on 05/04/2021
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5
/5
★★★★★
Faster-than-expected delivery despite health crisis
Acheteur Vérifié
purchased on 31/03/2021
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5
/5
★★★★★
Very nice car! As described. Would recommend.
Acheteur Vérifié
purchased on 09/04/2021
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5
/5
★★★★★
Kept me informed of order status once it was placed. Items arrived well packaged and with no damage. Comic bags were recommended and are just what I needed. Will be using 1001hobbies again very soon
Verified Buyer
purchased on 07/04/2021
5
/5
★★★★★
The order arrived without any problems
Comprador Verificado
purchased on 02/04/2021
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5
/5
★★★★★
Very well
Acheteur Vérifié
purchased on 05/04/2021
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5
/5
★★★★★
Easy navigation on the site and well packaged order.
Comprador Verificado
purchased on 26/03/2021
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1
/5
★☆☆☆☆
Misleading information about product stock and charge postage twice and then send two orders in one package. Scam at its finest. They will not see me and my fellow modeling club members again
Geverifieerde Koper
purchased on 16/03/2021
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Answer from 1001hobbies
Thank you for your e-mail, We thank you for your e-mail, we inform you that we have refunded the shipping costs of one of your orders. Finally, please take note of three essential information on our site.
In stock : shipping within 48 hours. These are physically in stock at the company's warehouse in Saint-Quentin-Fallavier. Available : shipping within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days of the user's order, depending on the delivery times of the various suppliers. Not available: these products are not currently in stock and cannot be ordered at this time. Once again, we apologize.
Sincerely, Laure
In stock : shipping within 48 hours. These are physically in stock at the company's warehouse in Saint-Quentin-Fallavier. Available : shipping within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days of the user's order, depending on the delivery times of the various suppliers. Not available: these products are not currently in stock and cannot be ordered at this time. Once again, we apologize.
Sincerely, Laure
1
/5
★☆☆☆☆
As I told you, the material that arrived did not correspond to the order placed.
Comprador Verificado
purchased on 28/02/2021
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Answer from 1001hobbies
Sir, I would like to thank you for your support, Thank you for your comment. We apologize for this incident. Please be informed that customer service will contact you as soon as possible. Sincerely, 1001hobbies customer service
5
/5
★★★★★
Always perfect
Acheteur Vérifié
purchased on 24/03/2021
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5
/5
★★★★★
Bonjour a tous, emballage des produits bien realises, respect delai livraison, je recommanderai sur ce site. Thank you
Acheteur Vérifié
purchased on 08/04/2021
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4
/5
★★★★☆
Very good
Acheteur Vérifié
purchased on 01/04/2021
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5
/5
★★★★★
Very pleased with service and speed of delivery to USA.
Verified Buyer
purchased on 26/03/2021
4
/5
★★★★☆
The quality is fine, just the shipping cost is not impressive
Verified Buyer
purchased on 16/03/2021
5
/5
★★★★★
Everything is perfect thank you
Acheteur Vérifié
purchased on 03/04/2021
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1
/5
★☆☆☆☆
What I ordered is NOT what I received
Verified Buyer
purchased on 19/03/2021
Answer from 1001hobbies
Mr. CHRONISTER,
Thank you for your comment. We apologize for this incident.
However, the package tracking indicates that this order was delivered on 04/13/21.
We invite you to contact our customer service at [email protected].
1001hobbies Customer Service
Thank you for your comment. We apologize for this incident.
However, the package tracking indicates that this order was delivered on 04/13/21.
We invite you to contact our customer service at [email protected].
1001hobbies Customer Service
5
/5
★★★★★
Received on time and in perfect condition.
Comprador Verificado
purchased on 05/03/2021
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4
/5
★★★★☆
Reliable service
Acheteur Vérifié
purchased on 31/03/2021
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1
/5
★☆☆☆☆
Ordered 3 products in stock, after 1 week with no news sent an email for information. I had to send 3 more emails before I knew what was going on. One of the products was missing, donv in the way of the order and a credit note for the missing product, delay about 3 weeks when it should have taken 1 week. Request for information to have the credit 2 more weeks with 4 emails. I've just retaken an order to give it a second chance, I hope this time it goes better! And I'll give it a better mark. But communication is complicated, especially for a 1st order.
Acheteur Vérifié
purchased on 20/03/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
Good day 1001hobbies customer service.
5
/5
★★★★★
Great service! Delivery excellent!
Geverifieerde Koper
purchased on 29/03/2021
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4
/5
★★★★☆
All good although the shipping costs make it not have the 5 stars as they are somewhat higher than in other online stores.
Comprador Verificado
purchased on 05/04/2021
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5
/5
★★★★★
Excellent service from coming abroad, no real hold up and arrived well packaged
Verified Buyer
purchased on 04/04/2021