★★★★☆
based on 39257 reviews published
Latest customer reviews
I don't normally leave reviews but in this case I thought I would. I ordered a model LCT-6 on Saturday 14th November as it was the best price on the internet paid with PayPal and waited. Email confirmations and thank you' s then nothing! Used to Amazon next day deliveries I was a little concerned so checked trust pilot. Mainly good reviews but some poor - had I made a mistake? Turns out no model arrived in good condition on 20th new and all email advices beforehand advising its status. Some people were complaining it came from France - so what the service was good the price was good and we are in a pandemic!! Would definitely use again - Thank you for your service 1001 models
Very good experience good comunication fast delivering and nice products. Outstanding
Ik weet niet waar deze mensen mee bezig zijn. Maar na een bestelling overduidelijk naar het verkeerde adres verzonden te hebben (het niet bestaande 413 in plaats van 41-3) komen ze niet terug met een oplossing. Zij hebben niet geleverd maar geven ook niet het geld terug. Telefoonnummer werkt niet mailen werkt niet. Zelfs een aangetekende brief komt terug omdat hun adres niet klopt. Edit: Op de factuur staat duidelijk 41-3. Dus wat hieronder wordt beweerd klopt niet.
1001 usually have the kits that I want. Delivery can sometimes take quite a while as the warehouse seems to be in France. Last order seemed to take about 3 weeks from order to delivery, but they are probably suffering with lockdowns as much as anyone.
Ordered products on 09.11.2020, money taken from account but no correspondence from seller and products have not been delivered. No way of contacting company
Perfect delivery
Smooth processing of the order definitely worth repeating
Good service and product quality.
They do not answer my emails my order has been held for more than a week. They don't give me solutions, my order is paid for. Nefarious service
Very satisfied with my order the items are quality but shipping times are too long for someone who is waiting for his order to move forward in his activi
Hello to all the team, your order management is running smoothly. In fact, every month you're there to do everything you can to find what I need for my order, and what's more, you manage to be punctual. Sincerely yours
Shipping times far too long for paint references that were available when the order was placed but were in fact awaiting delivery.
Very good product
Very good products as described
Very easy to order fast deliveryonly the site is slow a few times.
2 orders placed at the same time over 15 days ago... one is still being prepared... not nor
Super nothing to say it is always nickel
Fast delivery ( given the context ) products available nothing to complain about.
Good products, good prices and fast delivery
The site is not always well designed. You can't refine your search properly. It's complicated when you want something specific.
Fast shipping and careful packaging 1001 thank you
AVOID AT ALL COSTS. Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through, when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE
I used this site only once. My order was relatively complex (several small objects) and a couple of things did not figure in stock when I placed the order. Everything arrived with a very reasonable delay. I am satisfied.
Product delivered in conformity with the order Good information ( mails ) on the follow-up of the order Satisfactory delivery time considering the sanitary situation in vi
Insufficient packaging broken box fortunately it did not touch the model
Top products available and competitive price! I would have liked a little surprise or a little note when I opened the parcel 🙂 Otherwise everything else was perfect! Me
Very happy with the person who took my cde tel very friendly and very professional a follow-up by mail day by day of my parcel delivery on the scheduled datean impeccable supplier congratulations
Product unobtainable in other sites conforms to pictures fast delivery time kind in answering some clarifications Excellent all I recommend it
Great products good prices fast delivery highly recommend
After an initial uncertainty they were able to satisfy me. it was a model I had been looking for 4 years and THEY found it. very kind and helpful thank you
Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE
AVOID AT ALL COSTS. Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through, when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE
Fast delivery everything was well packed
It just came in a little late
All good Lots of products available and safe delivery with tracking Nothing to say
I am pleased. This is my fourth or fifth order and I have been satisfied with all of them. I would include color catalogs of vallejo acrylic paints in the product offering and the colors themselves of course.
I find the delivery time very long compared to other deliveries from different companies.
Order still not sent for 1 week...
Very good if not excellent support from order to delivery
It took almost a month from the time the order was placed to two emails sent to 1001 hobbies before customer service contacted the supplier. Result: the gift has arrived tr