/5
★★★★☆
based on 37053 reviews published
★★★★☆
based on 37053 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Delay of more than 3 months. No contact and no apologies. Not urgent but not commercial at all. I do not recommend this site
Acheteur Vérifié
purchased on 03/01/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
Good day 1001hobbies customer service.
5
/5
★★★★★
Always well served
Acheteur Vérifié
purchased on 28/03/2021
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5
/5
★★★★★
Very satisfied
Acheteur Vérifié
purchased on 22/02/2021
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1
/5
★☆☆☆☆
Not serious in the orders following lack of stock and other accepts the order then not knowing how to honor you offers a voucher instead of a refund is inadmissible
Acheteur Vérifié
purchased on 11/02/2021
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Answer from 1001hobbies
Mr Collin, Thank you for your comment. We would like to emphasize that there are 3 concepts to take into account on the site: In stock: dispatch within 48 working hours. These are physically stocked in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier, and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. As a result, some lead times may be extended due to current problems. Thank you for your understanding, 1001hobbies customer service.
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 05/04/2021
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3
/5
★★★☆☆
Processing and shipping time a bit long for 2 small items... 11 days waiting time 2 days delivery time
Acheteur Vérifié
purchased on 31/03/2021
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5
/5
★★★★★
Beautiful work, easy to assemble
Acheteur Vérifié
purchased on 26/03/2021
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5
/5
★★★★★
Wide range of products and on-time delivery
Acheteur Vérifié
purchased on 06/04/2021
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4
/5
★★★★☆
Delivery too long
Acheteur Vérifié
purchased on 27/03/2021
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 29/03/2021
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5
/5
★★★★★
Very good product
Acheteur Vérifié
purchased on 02/04/2021
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2
/5
★★☆☆☆
Too complex to offer something to someone: the parcel arrives, but in the sender's name. I'm still waiting for a reply to my chat and e-mail requests for help. It's a shame, the catalog is great...
Acheteur Vérifié
purchased on 13/03/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
Good day 1001hobbies customer service.
2
/5
★★☆☆☆
I've been waiting 30 days. Part of my order is still missing. It's pretty amateurish.
Acheteur Vérifié
purchased on 20/03/2021
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Answer from 1001hobbies
Thank you for your e-mail. We would like to inform you that we sent you an e-mail on 9/04/21 to inform you that we were splitting your order in two, in order to send you, at no extra cost, the products in stock.
Thank you for your understanding, 1001hobbies customer service.
Thank you for your understanding, 1001hobbies customer service.
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 04/04/2021
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5
/5
★★★★★
Fine ok
Acheteur Vérifié
purchased on 05/04/2021
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5
/5
★★★★★
I was able to track the progress of my order and finally receive my high-quality products within a very reasonable time.
Acheteur Vérifié
purchased on 27/03/2021
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5
/5
★★★★★
Thank you!
Verifizierter Käufer
purchased on 27/03/2021
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5
/5
★★★★★
Formidable
Acheteur Vérifié
purchased on 22/03/2021
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5
/5
★★★★★
Always a positive experience dealing with 1001 Hobbies. Great customer service and a wide selection of products. Two thumbs up.
Verified Buyer
purchased on 13/03/2021
5
/5
★★★★★
Thank you for the attention to packaging so the article would safely arrive.
Verified Buyer
purchased on 19/03/2021
1
/5
★☆☆☆☆
Disappointed with the quality of the product I do not recommend the site
Acheteur Vérifié
purchased on 06/04/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
5
/5
★★★★★
Very good. excellent products. met my expectations.
Acheteur Vérifié
purchased on 07/04/2021
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5
/5
★★★★★
Speed, conformity of the order, correct price.
Acheteur Vérifié
purchased on 04/04/2021
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4
/5
★★★★☆
Delivery in two parts a little late but correct and clean
Acheteur Vérifié
purchased on 01/04/2021
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5
/5
★★★★★
Fast, careful delivery, model as ordered. Very good
Acheteur Vérifié
purchased on 06/04/2021
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5
/5
★★★★★
Easy and efficient
Acheteur Vérifié
purchased on 05/04/2021
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3
/5
★★★☆☆
Serious company, only note is that, perhaps due to the particular time, the delivery time was much longer than estimated.
Acquirente Verificato
purchased on 11/03/2021
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5
/5
★★★★★
I am very satisfied, order corresponds to my expectations, fast delivery and correctly packed.
Acheteur Vérifié
purchased on 05/04/2021
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5
/5
★★★★★
Fast delivery, good product
Verifizierter Käufer
purchased on 05/04/2021
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4
/5
★★★★☆
No problem.
Acquirente Verificato
purchased on 25/03/2021
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