4.2/5
★★★★☆
based on 39258 reviews published

Latest customer reviews

5 /5
★★★★★

Claims amazing customer service call the number and I can't get a person or leave a number so I have to leave an email however my issue is time-sensitive and I need to be able to call. There is no indication your order goes through when placing an order. When you go to enter credit card information you are redirected to a sketchy site and they keep rejecting my Visa.

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Verified Buyer
purchased on 08/11/2020
1 /5
★☆☆☆☆

Claims amazing customer service Claims amazing customer service, call the number and I can't get a person, or leave a number, so I have to leave an email, however, my issue is time-sensitive, and I need to be able to call. There is no indication your order goes through when placing an order. When you go to enter credit card information you are redirected to a sketchy site, and they keep rejecting my Visa.

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Verified Buyer
purchased on 08/11/2020
Answer from 1001hobbies
Mrs. KNUTSON, Thank you for your feedback. We regret that the payment of your visa does not go through. Unfortunately, we cannot give you more information. Indeed, these banking data are strictly personal and belong to your bank. We advise you to call your bank to try to understand what is going on! cordially, Laure
5 /5
★★★★★

I ordered 1/72 scale pilots for my red arrow planes and was very happy with the detail of the figures. They arrived on time and well packaged. I was kept well informed every step of the way. The only thing that I suppose I could criticise about is when they were displayed online they were painted but as far as I can remember it did not say in the description that they came unpainted which was a worry until they arrived . I was very glad that they did come unpainted so that I could paint them in the colour I needed. A brilliant product.

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Verified Buyer
purchased on 08/11/2020
4 /5
★★★★☆

There were problems with the banking system, which your representative fixed promptly. Otherwise 5 stars.

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Verified Buyer
purchased on 08/11/2020
4 /5
★★★★☆

The only improvement would be a speedier service as it did seem a little slow

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Verified Buyer
purchased on 08/11/2020
5 /5
★★★★★

Very fastI recommend

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Acheteur Vérifié
purchased on 08/11/2020
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1 /5
★☆☆☆☆

I still haven't received anything, even though I was supposed to be delivered in

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Acheteur Vérifié
purchased on 08/11/2020
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5 /5
★★★★★

Very good service

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Geverifieerde Koper
purchased on 08/11/2020
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4 /5
★★★★☆

At first I didn't receive my order (I then found out that there had been a routing problem). After two months I made a complaint and the product was returned to me free of charge. Thank you for your se

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Acheteur Vérifié
purchased on 07/11/2020
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5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 07/11/2020
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5 /5
★★★★★

Excellent service! Thank you so much!

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Acheteur Vérifié
purchased on 07/11/2020
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5 /5
★★★★★

No complaints Delivery time respected. Order complete. M

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Acheteur Vérifié
purchased on 07/11/2020
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4 /5
★★★★☆

Easy assembly good quality

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Comprador Verificado
purchased on 06/11/2020
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4 /5
★★★★☆

Good reception very bi

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Acheteur Vérifié
purchased on 06/11/2020
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4 /5
★★★★☆

Despite an initial lack of information about the delivery time, the order was delivered within 11 days. I therefore recommend hobby

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Acheteur Vérifié
purchased on 06/11/2020
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5 /5
★★★★★

Package conforms to order

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Acheteur Vérifié
purchased on 06/11/2020
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3 /5
★★★☆☆

I used a 100 euro gift voucher and normally free postage. Not only did I have to pay the shipping costs, but it was also impossible to find a parcel delivery address. This is my 2nd order with you and this is the 2nd identical problem. I should point out that the order was placed before containment. It's a pity, but we'll be ordering from

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Acheteur Vérifié
purchased on 06/11/2020
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1 /5
★☆☆☆☆

Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of �206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE

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Verified Buyer
purchased on 05/11/2020
5 /5
★★★★★

This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First the order was ""supposedly"" shipped to another address in another state. Second they reshipped only part of my order to me. THIRD AND THIS IS IMPORTANT IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS

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Verified Buyer
purchased on 05/11/2020
1 /5
★☆☆☆☆

DON'T BUY FROM THEM!! This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First, the order was ""supposedly"" shipped to another address in another state. Second, they reshipped only part of my order to me. THIRD, AND THIS IS IMPORTANT, IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS

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Verified Buyer
purchased on 05/11/2020
Answer from 1001hobbies
Mr. Parins, Thank you for your email. We inform you that the refund was made on November 2, 2020. Moreover, we make no secret of the fact that our company is based in France. We thank you for your understanding, cordially, 1001hobbies customer service.
1 /5
★☆☆☆☆

Do NOT deal with this cowboy outfit… Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of £206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE

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Verified Buyer
purchased on 05/11/2020
Answer from 1001hobbies
Mr. Bowland, Thank you for your feedback. We are still waiting for your return, you will understand that we cannot refund a product we don't have! Thank you for your patience, cordially, Customer care 1001hobbies.
1 /5
★☆☆☆☆

Two weeks waiting for a delivery, which still hasn't arrived! Not impressive

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Verified Buyer
purchased on 05/11/2020
4 /5
★★★★☆

With the colors of the quick supplied I can only paint the car with yellow color which was only remains of the paint of the Afrika Korps vehicles. 2 cans Jaune brillan [69] 1 Chêne satiné [71] 1 Bleu marine mat [77] 1 can Vert amande [77] 1 can Vert amande ? No reference

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Comprador Verificado
purchased on 05/11/2020
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1 /5
★☆☆☆☆

DON'T BUY FROM THEM!! This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First, the order was ""supposedly"" shipped to another address in another state. Second, they reshipped only part of my order to me. THIRD, AND THIS IS IMPORTANT, IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS

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Acheteur Vérifié
purchased on 05/11/2020
Translated review
Answer from 1001hobbies
Mr. Parins, Thank you for your email. We inform you that the refund was made on November 2, 2020. Moreover, we make no secret of the fact that our company is based in France. We thank you for your understanding, cordially, 1001hobbies customer service.
1 /5
★☆☆☆☆

Do NOT deal with this cowboy outfit... Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of £206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE

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Acheteur Vérifié
purchased on 05/11/2020
Translated review
Answer from 1001hobbies
Mr. Bowland, Thank you for your feedback. We are still waiting for your return, you will understand that we cannot refund a product we don't have! Thank you for your patience, cordially, Customer care 1001hobbies.
5 /5
★★★★★

Very fast service Very fast service, highly recomended.

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Acheteur Vérifié
purchased on 04/11/2020
Translated review
Answer from 1001hobbies
Dear Mr GIL, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
3 /5
★★★☆☆

Very fast service highly recomended.

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Verified Buyer
purchased on 04/11/2020
5 /5
★★★★★

I was not pleased with the information about shipping. I received one email that stated delivery would be 27 Oct the package was delivered 2 Nov. The tracking number was not traceable and 4 emails to you went unanswered. I feel lucky I got my product. Mark Shupe

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Verified Buyer
purchased on 04/11/2020
5 /5
★★★★★

You had a kit I�ve been trying to find for a long time. I was hesitant at first ordering from overseas but the process was simple and fast. The payment options were nice and the kit arrived much faster than I ever imagined. The packaging was nice and sturdy and the kit arrived in great condition. I�ll definitely keep you in mind when I�m on the hunt for another hard to find kit.

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Verified Buyer
purchased on 04/11/2020
4 /5
★★★★☆

Delivery issues I was not pleased with the information about shipping. I received one email that stated delivery would be 27 Oct, the package was delivered 2 Nov. The tracking number was not traceable and 4 emails to you went unanswered. I feel lucky I got my product. Mark Shupe

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Verified Buyer
purchased on 04/11/2020
Answer from 1001hobbies
Dear Mr Touchard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5 /5
★★★★★

Simple and fast for an overseas purchase You had a kit I’ve been trying to find for a long time. I was hesitant at first ordering from overseas, but the process was simple and fast. The payment options were nice and the kit arrived much faster than I ever imagined. The packaging was nice and sturdy and the kit arrived in great condition. I’ll definitely keep you in mind when I’m on the hunt for another hard to find kit.

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Verified Buyer
purchased on 04/11/2020
Answer from 1001hobbies
Dear Mr Smith, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5 /5
★★★★★

Great supplier! Very good communication weekly via email notification. Product fits perfectly! Will call on again for future purchases.

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Verified Buyer
purchased on 04/11/2020
Answer from 1001hobbies
Dear Mr VILLAR, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5 /5
★★★★★

Very fast service Very fast service, highly recomended.

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Verified Buyer
purchased on 04/11/2020
Answer from 1001hobbies
Dear Mr GIL, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5 /5
★★★★★

Perfect really

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Acheteur Vérifié
purchased on 04/11/2020
Translated review
4 /5
★★★★☆

Simple fast

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Acheteur Vérifié
purchased on 04/11/2020
Translated review
5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 04/11/2020
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5 /5
★★★★★

I ordered two boxes of figurines both very well packed and protected the delivery time was r

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Acheteur Vérifié
purchased on 04/11/2020
Translated review
4 /5
★★★★☆

Delivery issues I was not pleased with the information about shipping. I received one email that stated delivery would be 27 Oct, the package was delivered 2 Nov. The tracking number was not traceable and 4 emails to you went unanswered. I feel lucky I got my product. Mark Shupe

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Acheteur Vérifié
purchased on 04/11/2020
Translated review
Answer from 1001hobbies
Dear Mr Touchard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5 /5
★★★★★

Simple and fast for an overseas purchase You had a kit I've been trying to find for a long time. I was hesitant at first ordering from overseas, but the process was simple and fast. The payment options were nice and the kit arrived much faster than I ever imagined. The packaging was nice and sturdy and the kit arrived in great condition. I'll definitely keep you in mind when I'm on the hunt for another hard to find kit.

User icon
Acheteur Vérifié
purchased on 04/11/2020
Translated review
Answer from 1001hobbies
Dear Mr Smith, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5 /5
★★★★★

Great supplier! Very good communication weekly via email notification. Product fits perfectly! Will call on again for future purchases.

User icon
Acheteur Vérifié
purchased on 04/11/2020
Translated review
Answer from 1001hobbies
Dear Mr VILLAR, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website