/5
★★★★☆
based on 37036 reviews published
★★★★☆
based on 37036 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
One star, unfortunately less is not there. Eternal delivery time (more than two months), not all the merchandise arrived as it was out of stock (even though it was available in the shop), you cannot get a refund for missing items but only a voucher of equal value that I will never use given the very high shipping costs (not covered by the voucher).
So basically I waited two months, didn't receive all the items I ordered and lost money on them as well. Non-existent customer service. lousy! Avoid if possible.
Acquirente Verificato
purchased on 10/01/2021
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5
/5
★★★★★
Tres bien service aux Etats Unis!
Verified Buyer
purchased on 04/02/2021
5
/5
★★★★★
Compliant
Acheteur Vérifié
purchased on 25/03/2021
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5
/5
★★★★★
Very good experience, good products, impeccable service, I recommend them.
Comprador Verificado
purchased on 25/03/2021
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3
/5
★★★☆☆
The package came in a box 3 times the size of the package to be received, and, even so, it arrived dented. I understand that with all the packaging it had, it had not been in transit, but was already packed with the blow. The order has to be placed without premium, approx. 10 days to arrive.
Comprador Verificado
purchased on 17/03/2021
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4
/5
★★★★☆
Good service
Acquirente Verificato
purchased on 22/03/2021
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4
/5
★★★★☆
No order confirmation received, otherwise fine!
Geverifieerde Koper
purchased on 18/03/2021
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5
/5
★★★★★
Huge selection, super fast shipping. The only small hitch is the price, a little more expensive than the competition, but when you're looking for a model that's hard to find, you're willing to pay a few extra euros!
Acheteur Vérifié
purchased on 24/03/2021
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1
/5
★☆☆☆☆
This was a complete rip-off for the price. A very very sub standard model kit from Heller that 1001 hobbies should not be selling. Missing parts, inaccurate instructions and impossible to finish satisfactorily. I am a level 5 model maker so no fool. Very very disappointed with 1001. Of
Verified Buyer
purchased on 26/02/2021
Answer from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
5
/5
★★★★★
Very good service
Acheteur Vérifié
purchased on 23/03/2021
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5
/5
★★★★★
Very good site with lots of choice. Fast delivery and careful packaging.
Acheteur Vérifié
purchased on 01/02/2021
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5
/5
★★★★★
All correct shipping very fast great I recommend it 100X1000.
Comprador Verificado
purchased on 24/03/2021
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2
/5
★★☆☆☆
Processing took too long, I placed an order on the site for items declared to be in stock, and in the end half my order was out of stock. 3 months later they warned me that one of the items was unavailable for an indefinite period and issued me a credit note. when I received the parcel, two items were missing and there was no order summary sheet inside. It was only later that I realized they were missing, and with the waiting time I thought I'd ordered the 2 missing items elsewhere.
Acheteur Vérifié
purchased on 23/12/2020
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
4
/5
★★★★☆
I have no complaints about the product. I can't give it a 5-star rating because the delivery took much longer than originally planned. The package was even returned to 1001hobbies. I'll skip the details and thank Laure from 1001hobbies (I hope I've got the right person) who did everything she could to resolve this postal imbroglio as quickly as possible.
Acheteur Vérifié
purchased on 07/03/2021
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5
/5
★★★★★
Package received on time, the site is pleasant, perfect
Acheteur Vérifié
purchased on 11/02/2021
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4
/5
★★★★☆
Perfect transaction but long delivery time
Acheteur Vérifié
purchased on 05/02/2021
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5
/5
★★★★★
Serious and fast
Acheteur Vérifié
purchased on 09/02/2021
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5
/5
★★★★★
A rich offer and fast delivery. I recommend it!
Acheteur Vérifié
purchased on 18/02/2021
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4
/5
★★★★☆
Very good site
Acheteur Vérifié
purchased on 12/02/2021
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5
/5
★★★★★
Perfect! Received a little late but excellent products!
Acheteur Vérifié
purchased on 10/02/2021
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5
/5
★★★★★
Very good service very good R.A.S.
Acheteur Vérifié
purchased on 08/03/2021
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3
/5
★★★☆☆
40 days delivery time is a bit too long.
Verifizierter Käufer
purchased on 13/02/2021
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5
/5
★★★★★
Great plane, gift for my little brother
Acheteur Vérifié
purchased on 12/02/2021
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 27/02/2021
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5
/5
★★★★★
Diligence is a gift to my friend, and he received it with great joy.
Acheteur Vérifié
purchased on 14/03/2021
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5
/5
★★★★★
GOOD SITE CORRECT DELIVERY TIMES
Acheteur Vérifié
purchased on 04/03/2021
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5
/5
★★★★★
Satisfaction
Acheteur Vérifié
purchased on 26/02/2021
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5
/5
★★★★★
Outstanding products arrived quickly than I expected. Outstanding service recommend using these folks thank you.
Verified Buyer
purchased on 18/02/2021
5
/5
★★★★★
As efficient and fast as ever
Acheteur Vérifié
purchased on 24/03/2021
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5
/5
★★★★★
Perfect. Order received in 72 hours, very well packaged.
Acheteur Vérifié
purchased on 22/03/2021
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