/5
★★★★☆
based on 37034 reviews published
★★★★☆
based on 37034 reviews published
Latest customer reviews
2
/5
★★☆☆☆
Very late delivery and model ordered and paid for missing = Curtiss P 40 M
Acquirente Verificato
purchased on 02/01/2021
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5
/5
★★★★★
The order worked perfectly and the goods are also exactly as ordered. I can recommend 1001hobbies.
Verifizierter Käufer
purchased on 20/03/2021
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Answer from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
2
/5
★★☆☆☆
I placed the order on 01/29/2021 and it consisted of this item along with two others, which they did have in stock. After more than 15 days, I requested the shipment and they explained to me over the phone that the P-38 armament item would not be received from the supplier until March. I then demanded that they send me the other two, and you proceeded to divide the initial order into two parts. I finally completed receipt of the order a few days ago, almost two months after the initial order. Very poor communication and transparency on your part. I am sorry for this.
Comprador Verificado
purchased on 29/01/2021
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Answer from 1001hobbies
Mr. Lucas Diaz, Thank you for your comment. As explained in our email exchanges, your product coming from England has been delayed due to Brexit and Covid-19. We regret this situation and apologize.
We wish you a good welcome.
Sincerely, Laure
We wish you a good welcome.
Sincerely, Laure
5
/5
★★★★★
This order has travelled quickly even faster than forecasted. However, I paid for a normal posting which makes all the difference vs the free post that is not tracked which with my previous order is 6 weeks and counting.
Verified Buyer
purchased on 23/03/2021
5
/5
★★★★★
Super site, fast delivery and well protected, I recommend
Acheteur Vérifié
purchased on 22/03/2021
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5
/5
★★★★★
Good products
Acheteur Vérifié
purchased on 15/03/2021
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4
/5
★★★★☆
Very good paint, but not fluid enough for the spray gun, which is annoying because it clogs. How can I make it more liquid?
Acheteur Vérifié
purchased on 23/03/2021
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3
/5
★★★☆☆
A little pricey compared to other online (or sometimes physical) stores, but does the job and does it well.
Acheteur Vérifié
purchased on 12/03/2021
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5
/5
★★★★★
Super fast and well packaged thank you
Acheteur Vérifié
purchased on 15/03/2021
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5
/5
★★★★★
Product as per description.Very welcome
Acquirente Verificato
purchased on 13/02/2021
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3
/5
★★★☆☆
Site deserved more details on products. Prices a little high. Expensive delivery costs with long lead times.
Acheteur Vérifié
purchased on 28/02/2021
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5
/5
★★★★★
Good service and received in the expected time
Acquirente Verificato
purchased on 17/03/2021
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5
/5
★★★★★
I used 1001hobbies for the first time and I think there service is excellent the goods arrived quick and the shade I ordered was 100% correct
Verified Buyer
purchased on 20/03/2021
4
/5
★★★★☆
Despite a laborious delivery due to a long delay in restocking, I congratulate the customer service team who answered my questions and acted accordingly.
Acheteur Vérifié
purchased on 03/03/2021
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3
/5
★★★☆☆
I found the 1001hobbies site very easy to navigate & when I saw a kit that I was really wanting to purchase at a good price, I saw this one.
I completed the purchase, including opening an account, very quickly on 3rd March, & waited for delivery.
As this is the most expensive kit that I have ever bought, (I have in the past with other suppliers, purchased & paid the cost of the kit as advertised on the website).
There was nothing on the order form I could find that informed me of any other costs. (billing informed me that tax was included within the price).
After 5 working Days, I contacted 1001hobbies by Email for an update & was informed that it would be shipped within 2 to 3 Working days. (that was fine).
I tried using the Tracking Facility on the website (typing in my Order Number), but that didn't work.
On the 17th March I received an Email from the Carrier informing me that the package was on its way.
On the 23rd March, I received a letter from "Parcel Force" informing me that a VAT charge + Clearance Fee was required to release this package.
I Emailed 1001hobbies & tried to use the "Support" facility on the website.
This only informed me that it would be answered "soon", (other websites can have an online chat available).
As I didn't receive an answer by 24th March, I contacted "Parcel Force" & paid the extra charges.
The kit was delivered on the 25th March.
What an excellent model, really pleased with it.
My reason for only giving 3 Stars is due to the "Not being aware the extra charges required to have this delivered",& taking 16 Working Days for it to be delivered.
I have received an Email from 1001hobbies on the 26th March, informing me that due to BREXIT, orders over GBP132 are subject to taxes requested by customs.
There is NOTHING that I could find on the Purchase Order informing me of this, even though in the same Email informs me that this information is indicated on the summary of my basket.
I have since tried to find this & still cannot find it.
My comment to 1001hobbies is, Please make this visible in UPPER CASE & HIGHLIGHTED, as you do for the "COVID HEADLINE ON DELIVERIES".
As I know this information now, I will take this into account, if I use 1001hobbies again in the future.
Verified Buyer
purchased on 03/03/2021
5
/5
★★★★★
Everything was very easy and that I am not very good with new technologies. I easily found what I was looking for and the payment without problems also arrived very soon sure I will repeat the experience of buying in 1oo1 hobbies.
Comprador Verificado
purchased on 23/03/2021
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4
/5
★★★★☆
Serious site, high marks to Laure for her efficiency and kindness.
Acheteur Vérifié
purchased on 26/02/2021
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5
/5
★★★★★
Fast and impeccable delivery. Excellent value for money. I will definitely repeat and recommend to my friends.
Comprador Verificado
purchased on 20/03/2021
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5
/5
★★★★★
Excellent and fast service good day
Acheteur Vérifié
purchased on 21/03/2021
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5
/5
★★★★★
Everything was perfect
Acheteur Vérifié
purchased on 08/03/2021
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3
/5
★★★☆☆
They have answered my inquiries.
Verified Buyer
purchased on 08/03/2021
5
/5
★★★★★
Gladly again
Verifizierter Käufer
purchased on 16/02/2021
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Answer from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
5
/5
★★★★★
Great selection, great prices, fast shipping, thank you!
Acheteur Vérifié
purchased on 19/03/2021
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5
/5
★★★★★
The order arrived perfect, they were paintings, it was what I ordered. Nothing to complain about, perfect delivery times.
Comprador Verificado
purchased on 08/03/2021
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5
/5
★★★★★
Webshop is very clear and organized and very fast delivery !
Geverifieerde Koper
purchased on 23/03/2021
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5
/5
★★★★★
Everything perfect
Comprador Verificado
purchased on 14/03/2021
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5
/5
★★★★★
Easy, compliant, fast delivery
Acheteur Vérifié
purchased on 14/03/2021
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5
/5
★★★★★
Everything fine, thanks!
Acquirente Verificato
purchased on 10/03/2021
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5
/5
★★★★★
Great selection, serious delivery... it's my favorite site.
Acheteur Vérifié
purchased on 13/03/2021
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5
/5
★★★★★
Conforms to my order. Very satisfied for a first order.
Acheteur Vérifié
purchased on 21/03/2021
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