★★★★☆
based on 37931 reviews published
Latest customer reviews
Good service, communication and choice, has now become my first option to find what i,am looking for.
Great service with quick delivery, will be back.
After a slight miss hap with the order my son received his tank and was just delighted with it after taking the time to put it together. I would recommend 1001 hobbies.
Excellent and well packaged
Wow you reply really fast when you want ..... Dear customer, Can you please give us your order reference? thank you for your response, 1001Hobbies' customer care so after making me wait for 28 days for my refund, and now you am saying l have to wait upto another 30 days becouse you didnt even start my refund when you said you would ..... no you can deal with my bank as l have opened a fraud case against you.
Arrived on time and promptly Arrived on time and promptly. Everything was present in the package.
Received what I ordered in a reasonable… Received what I ordered in a reasonable timeframe. However postage was a bit high for small bottles of Paint
I ordered an item on July 7 and have… I ordered an item on July 7 and have not received it as of July 28 (three weeks later)
Wow you reply really fast when you want ..... Dear customer, Can you please give us your order reference ? thank you for your response, 1001Hobbies'customer care so after making me wait for 28 days for my refund, and now you am saying l have to wait upto another 30 days becouse you didnt even start my refund when you said you would ..... no you can deal with my bank as l have opened a fraud case against you.
Arrived on time and promptly Arrived on time and promptly. Everything was present in the package.
They have a very wide variety of products. Things you don't get in other stores. The customer service is good.
Serious and professional
I received my order correctly. I am satisfied. They solved an incident with my order satisfactorily.
Simply reliable top
Everything is great. A good partner for such orders.
Everything works great
Great prices
Dear customer Can you please give us your order reference ? thank you for your response 1001Hobbies'customer care so after making me wait for 28 days for my refund and now you am saying l have to wait upto another 30 days becouse you didnt even start my refund when you said you would ..... no you can deal with my bank as l have opened a fraud case against you.
Received what I ordered in a reasonable timeframe. However postage was a bit high for small bottles of Paint
I ordered an item on July 7 and have not received it as of July 28 (three weeks later)
Arrived on time and promptly. Everything was present in the package.
Delivery on time and parcel compliant. But I am still waiting for the delivery of my previous order placed 15 days ago. SOUBEYRAND GÃ
Fast delivery product corresponding to our expectation
Very good transaction. Merc
Received what I ordered in a reasonable... Received what I ordered in a reasonable timeframe. However postage was a bit high for small bottles of Paint
I ordered an item on July 7 and have... I ordered an item on July 7 and have not received it as of July 28 (three weeks later)
Package arrived in a timely manner Package arrived in a timely manner. The only issue was a couple of bayonets and one sword end was broken. Nothing much. I appreciate your wide inventory.
Excellent Item and Fast Shipping Excellent Item and Fast Shipping! AAA+++... Service!
Package arrived in a timely manner Package arrived in a timely manner. The only issue was a couple of bayonets and one sword end was broken. Nothing much. I appreciate your wide inventory.
Excellent Item and Fast Shipping Excellent Item and Fast Shipping! AAA+++... Service!
I still haven't received the order I still haven't received the order. Here's what's on the post office website: No.LD081194255EN Wednesday, July 22 The Post Office is ready to take care of your mail. As soon as it is entrusted to us, you will be able to follow his path. Wednesday, July 8 Your mail was delivered to the Post Office by the sender. Tuesday, July 7 Your mail was delivered to the Post Office by the sender.
I still haven't received the order I still haven't received the order. Here's what's on the post office website: No.LD081194255FR Wednesday, July 22 The Post Office is ready to take care of your mail. As soon as it is entrusted to us, you will be able to follow his path. Wednesday, July 8 Your mail was delivered to the Post Office by the sender. Tuesday, July 7 Your mail was delivered to the Post Office by the sender.
1001 is ridiculous 6 days ago l wrote a review under the title of ""1001 sucks."" On 7/23, l received an email advising me that my items had shipped and l would receive them in a few days. Well its now 7/27, and I have received nothing. I checked their sometimes working tracking site and it's difficult to understand because its all in French. I guess they don't understand that not everybody speaks French. As of today the tracking icon that shows you where the item is indicates that it is nowhere near being delivered. I don't even think it's reached the U.S. It seems they sent it via a raft. I don't expect it for at least another week. I noticed that while looking at other reviews the company only responds to positive reviews and publicly thanks those reviewers. However, they don't respond to negative reviews. I guess it's against their policies to publicly acknowledge and apologize for their mistakes. After my experience with this company I will never order from them again. I recommend you don't either. If you do it's at your own risk. You've been warned.
Fast delivery and compliant product. Shipping costs a little high.
Fast shipping, several choices with fair prices. Overall good site.
It's easy to give 5 stars when everything's going well, but it's a different story when things start going badly, and indeed at the beginning it wasn't easy - I'll skip all the details - but right from the start I had a problem with a customer support person, and if today I'm still giving 5 stars it's precisely because it's when things go badly that you can see how a company treats its customers, and at 1001hobbies (1001maquettes) they know how to handle disputes. Many thanks again to Laure in
Very good site for models and very fast delivery
Still waiting for my order. the order was late then the store for delivery unavailable. another chosen.mondiale relay not to
A little lack of information just after the purchase, but nothing serious. All you had to do was ask and the answer came very quickly. As for the rest, everything was fine.
In general, everything was fine, until a major problem arose recently when certain items were noted as being "in stock" and when the order was placed, they became "in restocking", which is not far from a dishonest procedure, especially as these same items said to be "in restocking" on the order summary remain "available" on the site. In practice, this means they take the order without knowing when or if they'll get it. Not very fair