4.2/5
★★★★☆
based on 37931 reviews published

Latest customer reviews

5 /5
★★★★★

I got the item I wanted at a fair and reasonable price. The Gene Cernan Hobby Master figure arrived promptly and was in good condition. Well packaged for the postal journey. Thank you 1001 Modelkits.

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Verified Buyer
purchased on 28/07/2020
3 /5
★★★☆☆

I had to wait a very long time for the model building boxes and the delivery man could not find my address??These apartments have been there for eight years!!!

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Geverifieerde Koper
purchased on 28/07/2020
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1 /5
★☆☆☆☆

1001 is ridiculous 6 days ago l wrote a review under the title of ""1001 sucks."" On 7/23, l received an email advising me that my items had shipped and l would receive them in a few days. Well its now 7/27, and l have received nothing. I checked their sometimes working tracking site and it's difficult to understand because its all in French. I guess they don't understand that not everybody speaks French. As of today the tracking icon that shows you where the item is indicates that it is nowhere near being delivered. I don't even think it's reached the U.S. It seems they sent it via a raft. I don't expect it for at least another week. I noticed that while looking at other reviews the company only responds to positive reviews and publicly thanks those reviewers. However, they don't respond to negative reviews. I guess it's against their policies to publicly acknowledge and apologize for their mistakes. After my experience with this company l will never order from them again. I recommend you don't either. If you do it's at your own risk. You've been warned.

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Verified Buyer
purchased on 28/07/2020
5 /5
★★★★★

Everything worked perfectly!!!

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Verifizierter Käufer
purchased on 28/07/2020
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4 /5
★★★★☆

Ordered a PE set for the Arizona in 1:200 scale. According to the item description, delivery would be on July 20th. So I waited. On the 20th the status was actually set to ""shipping is being prepared"". On the 21st the package went out and UPS number was provided. Received item via UPS on the 24th as announced via UPS. Shipment was probably from France. The packaging in the envelope of the PE set shows some signs of damage. Either the UPS courier had a bad day or the employee who packed the item. But otherwise the PE set is complete and in good condition. So the bottom line - ordered and received as 1001Modellbau.de had stated in the item description. Because of the packaging one star deduction otherwise it would have been 5.

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Verifizierter Käufer
purchased on 28/07/2020
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5 /5
★★★★★

Precise punctual and professional

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Acquirente Verificato
purchased on 28/07/2020
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5 /5
★★★★★

6 days ago l wrote a review under the title of ""1001 sucks."" On 7/23 l received an email advising me that my items had shipped and l would receive them in a few days. Well its now 7/27 and l have received nothing. I checked their sometimes working tracking site and it's difficult to understand because its all in French. I guess they don't understand that not everybody speaks French. As of today the tracking icon that shows you where the item is indicates that it is nowhere near being delivered. I don't even think it's reached the U.S. It seems they sent it via a raft. I don't expect it for at least another week. I noticed that while looking at other reviews the company only responds to positive reviews and publicly thanks those reviewers. However they don't respond to negative reviews. I guess it's against their policies to publicly acknowledge and apologize for their mistakes. After my experience with this company l will never order from them again. I recommend you don't either. If you do it's at your own risk. You've been warned.

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Verified Buyer
purchased on 28/07/2020
1 /5
★☆☆☆☆

Package arrived in a timely manner. The only issue was a couple of bayonets and one sword end was broken. Nothing much. I appreciate your wide inventory.

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Verified Buyer
purchased on 28/07/2020
5 /5
★★★★★

I still haven't received the order. Here's what's on the post office website: No.LD081194255FR Wednesday July 22 The Post Office is ready to take care of your mail. As soon as it is entrusted to us you will be able to follow his path. Wednesday July 8 Your mail was delivered to the Post Office by the sender. Tuesday July 7 Your mail was delivered to the Post Office by the sender.

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Verified Buyer
purchased on 28/07/2020
3 /5
★★★☆☆

Excellent Item and Fast Shipping! AAA+++... Service!

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Verified Buyer
purchased on 28/07/2020
1 /5
★☆☆☆☆

Order No,SRAXM1Q2l. Item not delivered.Ordered 08.07.20

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Verified Buyer
purchased on 27/07/2020
3 /5
★★★☆☆

Very slow postage took weeks for my items to arrive. Then disappointed when it finally arrived the shell that came was clear when I was expecting a painted one

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Verified Buyer
purchased on 27/07/2020
3 /5
★★★☆☆

From 69 euro shipping it is free shipping it says on the site you come to pay comes directly 1099 euro I find it a lot of money for the volume of the kit you get and also little information around it Long shipping time

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Geverifieerde Koper
purchased on 27/07/2020
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5 /5
★★★★★

Got what I ordered in a timely matter... Got what I ordered in a timely matter even with the covid going on took only a week from France to the states what more do you need

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Acheteur Vérifié
purchased on 27/07/2020
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Answer from 1001hobbies
delkits Dear customers Thank you for your feedback! . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! Best regards The customer Care 1001 Hobbies
5 /5
★★★★★

Got what I ordered in a timely matter… Got what I ordered in a timely matter even with the covid going on took only a week from France to the states what more do you need

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Verified Buyer
purchased on 27/07/2020
Answer from 1001hobbies
delkits Dear customers Thank you for your feedback! . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! Best regards The customer Care 1001 Hobbies
1 /5
★☆☆☆☆

DO NOT USE THIS COMANY ! Still no refund after 27 days of being told l would get one, this company is a joke, telling me they had my product for 2 weeks then they didnt even send it and then making me wait 27 days for a refund what a pissing joke

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Verified Buyer
purchased on 27/07/2020
Answer from 1001hobbies
Dear customer, Can you please give us your order reference ? thank you for your response, 1001Hobbies'customer care
1 /5
★☆☆☆☆

DO NOT USE THIS COMANY! Still no refund after 27 days of being told l would get one, this company is a joke, telling me they had my product for 2 weeks then they didnt even send it and then making me wait 27 days for a refund what a pissing joke

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Acheteur Vérifié
purchased on 27/07/2020
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Answer from 1001hobbies
Dear customer, Can you please give us your order reference ? thank you for your response, 1001Hobbies' customer care
5 /5
★★★★★

The package arrived on schedule and was exactly what I ordered.

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Comprador Verificado
purchased on 27/07/2020
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5 /5
★★★★★

Everything I ordered came and above all very fast. Great service

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Comprador Verificado
purchased on 27/07/2020
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4 /5
★★★★☆

Excellent online store of various models and accessories. You can also find models that are hard to find on the market. The only problem is the cost, which I find excessive in some cases.

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Acquirente Verificato
purchased on 27/07/2020
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1 /5
★☆☆☆☆

Still no refund after 27 days of being told l would get one this company is a joke telling me they had my product for 2 weeks then they didnt even send it and then making me wait 27 days for a refund what a pissing joke

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Verified Buyer
purchased on 27/07/2020
4 /5
★★★★☆

Got what I ordered in a timely matter even with the covid going on took only a week from France to the states what more do you need

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Verified Buyer
purchased on 27/07/2020
3 /5
★★★☆☆

2 orders placed on this site. Nothing wrong with the products. On the other hand, the delivery date is never respected - it takes 1 week to arrive.

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Acheteur Vérifié
purchased on 27/07/2020
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5 /5
★★★★★

Your services are almost perfectsbravo!

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Acheteur Vérifié
purchased on 27/07/2020
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5 /5
★★★★★

Very nice model for minimu teens

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Acheteur Vérifié
purchased on 27/07/2020
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4 /5
★★★★☆

Very good! for it to be perfect it would be necessary to reinforce a little the packing of the parcels which are sometimes badly handled during their delivery!

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Acheteur Vérifié
purchased on 27/07/2020
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3 /5
★★★☆☆

Only problem: delivery a little slow

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Acheteur Vérifié
purchased on 27/07/2020
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5 /5
★★★★★

Correct nothing to complain about fast delivery

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Acheteur Vérifié
purchased on 27/07/2020
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5 /5
★★★★★

Excellent site

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Acheteur Vérifié
purchased on 27/07/2020
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5 /5
★★★★★

Very good site model and model making serious staff who will do everything possible to send you your order quickly I recommend their site warmemen

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Acheteur Vérifié
purchased on 27/07/2020
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5 /5
★★★★★

Very nice model and good transaction. I recommend the site

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Acheteur Vérifié
purchased on 26/07/2020
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5 /5
★★★★★

Very good very good served

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Acheteur Vérifié
purchased on 26/07/2020
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5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 26/07/2020
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4 /5
★★★★☆

I am satisfied with the responsiveness of the after-sales service and the products received. Small downside: you have to be patient

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Acheteur Vérifié
purchased on 26/07/2020
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1 /5
★☆☆☆☆

I never received my order I never received my order. Please refund my money. Mike Blough 616.238.2634

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Verified Buyer
purchased on 26/07/2020
Answer from 1001hobbies
Sir, According to the tracking carrier, your package was opened on 27/07/20 at 12:03. thank you to modify your comment. Sincerely,
1 /5
★☆☆☆☆

I never received my order I never received my order. Please refund my money. Mike Blough 616.238.2634

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Acheteur Vérifié
purchased on 26/07/2020
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Answer from 1001hobbies
Sir, According to the tracking carrier, your package was opened on 27/07/20 at 12:03. thank you to modify your comment. Sincerely,
5 /5
★★★★★

Hello second purchase and still satisfied the package was delivered on time Despite that the package was mishandled I am very happy. Thank you very much.

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Acheteur Vérifié
purchased on 26/07/2020
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1 /5
★☆☆☆☆

The parts are incomplete, the fireplaces are missing.

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Acheteur Vérifié
purchased on 26/07/2020
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4 /5
★★★★☆

Nothing is perfect in this world...

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Acheteur Vérifié
purchased on 26/07/2020
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5 /5
★★★★★

Perfect. Great value for money and very fast delivery

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Acheteur Vérifié
purchased on 26/07/2020
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