/5
★★★★☆
based on 37458 reviews published
★★★★☆
based on 37458 reviews published
Latest customer reviews
5
/5
★★★★★
Always the best, a beautiful website, lots of choice, the very basics!
Acheteur Vérifié
purchased on 11/04/2021
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5
/5
★★★★★
Fast, careful delivery
Acheteur Vérifié
purchased on 08/04/2021
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5
/5
★★★★★
Product conforms Thank you C.D.
Acheteur Vérifié
purchased on 03/04/2021
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 09/04/2021
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1
/5
★☆☆☆☆
Very bad. Payed twice because of error in website. Profedmy payments several times via mails confirmed By the company. Not accepted This was my last order....
Geverifieerde Koper
purchased on 06/04/2021
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Answer from 1001hobbies
Mr Vercauteren, Some of your customers who paid for their purchases by credit card may have been debited twice for their purchases, due to a processing incident on 12 April. You have only been credited once and have no action to take for a refund. We apologise to you and your customers for this problem, which does not correspond to the quality of service we wish to offer you. A regularisation process took place on 14 April so that the sums unduly collected are reimbursed to the customers concerned, automatically and without any intervention on your part.
Yours sincerely
Yours sincerely
4
/5
★★★★☆
Good but a little long in delivery
Acheteur Vérifié
purchased on 05/04/2021
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5
/5
★★★★★
All good
Verified Buyer
purchased on 04/04/2021
5
/5
★★★★★
Perfect service I was informed step by step during shipping. Perfect package.
Acquirente Verificato
purchased on 25/03/2021
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5
/5
★★★★★
Went great gladly again
Verifizierter Käufer
purchased on 10/04/2021
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1
/5
★☆☆☆☆
Extremely disappointed. Delivery took 3 weeks, turns out it comes from France. Unreachable by phone; number does not exist. Then you get a 1/72 model sent home while you have chosen a 1/35. Return costs a lot of money because you have to send it back to France. I will never order here again.
Geverifieerde Koper
purchased on 22/03/2021
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5
/5
★★★★★
Very well, no comments.
Acheteur Vérifié
purchased on 31/03/2021
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5
/5
★★★★★
Item ordered is exactly as described. Thank you.
Verified Buyer
purchased on 12/02/2021
5
/5
★★★★★
Order shipped on time, as expected and in good condition.
Acheteur Vérifié
purchased on 09/04/2021
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3
/5
★★★☆☆
Delivery times: impeccable, but package packaging: to be reviewed.
Acheteur Vérifié
purchased on 19/02/2021
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5
/5
★★★★★
Second order, perfect and fast. Looking forward to future orders!
Acheteur Vérifié
purchased on 10/04/2021
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1
/5
★☆☆☆☆
Did pay by credit card but did not receive confirmation. Had to go after it myself. Order was lost. Then had to email and call twice more. So bad. I will never buy here again.
Geverifieerde Koper
purchased on 26/03/2021
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5
/5
★★★★★
Delighted with the order.
speed of delivery and product conformity
Acheteur Vérifié
purchased on 10/04/2021
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5
/5
★★★★★
It is what I expected, they have taken a while but they have been informing me of the status of the order.
Comprador Verificado
purchased on 12/03/2021
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3
/5
★★★☆☆
Correct shipping service but price a little high and delivery time exceeded by 2 weeks, as the item ordered was not in stock. Nevertheless, the item was shipped promptly.
Acheteur Vérifié
purchased on 24/02/2021
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4
/5
★★★★☆
Very satisfied with my order. It arrived in perfect condition. Although later than expected. I will remain a customer.
Comprador Verificado
purchased on 05/04/2021
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5
/5
★★★★★
Excellent service! I appreciate that keep sending information about distribution of the ordered items. Thank you.
Verified Buyer
purchased on 05/03/2021
5
/5
★★★★★
Clear website lots of choice.
Geverifieerde Koper
purchased on 05/04/2021
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5
/5
★★★★★
Faster-than-expected delivery despite health crisis
Acheteur Vérifié
purchased on 31/03/2021
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5
/5
★★★★★
Very nice car! As described. Would recommend.
Acheteur Vérifié
purchased on 09/04/2021
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5
/5
★★★★★
Kept me informed of order status once it was placed. Items arrived well packaged and with no damage. Comic bags were recommended and are just what I needed. Will be using 1001hobbies again very soon
Verified Buyer
purchased on 07/04/2021
5
/5
★★★★★
The order arrived without any problems
Comprador Verificado
purchased on 02/04/2021
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5
/5
★★★★★
Very well
Acheteur Vérifié
purchased on 05/04/2021
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5
/5
★★★★★
Easy navigation on the site and well packaged order.
Comprador Verificado
purchased on 26/03/2021
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1
/5
★☆☆☆☆
Misleading information about product stock and charge postage twice and then send two orders in one package. Scam at its finest. They will not see me and my fellow modeling club members again
Geverifieerde Koper
purchased on 16/03/2021
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Answer from 1001hobbies
Thank you for your e-mail, We thank you for your e-mail, we inform you that we have refunded the shipping costs of one of your orders. Finally, please take note of three essential information on our site.
In stock : shipping within 48 hours. These are physically in stock at the company's warehouse in Saint-Quentin-Fallavier. Available : shipping within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days of the user's order, depending on the delivery times of the various suppliers. Not available: these products are not currently in stock and cannot be ordered at this time. Once again, we apologize.
Sincerely, Laure
In stock : shipping within 48 hours. These are physically in stock at the company's warehouse in Saint-Quentin-Fallavier. Available : shipping within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days of the user's order, depending on the delivery times of the various suppliers. Not available: these products are not currently in stock and cannot be ordered at this time. Once again, we apologize.
Sincerely, Laure
1
/5
★☆☆☆☆
As I told you, the material that arrived did not correspond to the order placed.
Comprador Verificado
purchased on 28/02/2021
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Answer from 1001hobbies
Sir, I would like to thank you for your support, Thank you for your comment. We apologize for this incident. Please be informed that customer service will contact you as soon as possible. Sincerely, 1001hobbies customer service