/5
★★★★☆
based on 36824 reviews published
★★★★☆
based on 36824 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
2: I received the game in German and I have to return it at my own expense...
Anne-gaëlle S.
purchased on 22/03/2025
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Answer from 1001hobbies
3: Hello dear customer,
We regret your feedback and apologize for this issue.
Please note that a return label was sent by our customer service on Thursday, April 3rd at 12:15 PM. Did you receive it? This label will allow you to return your product for free by dropping it off directly at the post office.
Thank you for your understanding.
Sincerely,
1001 Hobbies
We regret your feedback and apologize for this issue.
Please note that a return label was sent by our customer service on Thursday, April 3rd at 12:15 PM. Did you receive it? This label will allow you to return your product for free by dropping it off directly at the post office.
Thank you for your understanding.
Sincerely,
1001 Hobbies
5
/5
★★★★★
Well, there were 2 pre-orders and they arrived earlier than expected, so I'm quite happy with the situation. The boxes arrived in perfect condition, so everything is perfect.
Osvaldo Javier P.
purchased on 03/01/2025
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2
/5
★★☆☆☆
Available
Genevieve G.
purchased on 15/03/2025
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Answer from 1001hobbies
products that are specially ordered for you from our supplier, and
5
/5
★★★★★
Delivery is not yet on point, but the article is.
Dany S.
purchased on 15/03/2025
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5
/5
★★★★★
Expectations were met. The website is clear and works very well.
Jose Gabriel P.
purchased on 16/03/2025
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4
/5
★★★★☆
Unfortunately, the delivery took a bit longer, according to reports due to further delays in the supply chain. It would be good if the customer is informed of possible delays in a timely manner to avoid frustration or impatience.
Rein W.
purchased on 20/02/2025
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5
/5
★★★★★
Easy-to-use site and fast shipping
Rodolphe V.
purchased on 25/03/2025
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5
/5
★★★★★
Good communication, fast delivery, and well packaged. I recommend.
Stephane L.
purchased on 27/03/2025
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5
/5
★★★★★
Order arrived quickly
Federico F.
purchased on 22/03/2025
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5
/5
★★★★★
I'm Very Happy With The experience
Jeffrey C.
purchased on 07/03/2025
5
/5
★★★★★
Super fast shipping but the time to gather the 5 items of my order was a bit too long.
Christian G.
purchased on 17/03/2025
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5
/5
★★★★★
Impeccable as always
Philippe L.
purchased on 26/03/2025
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5
/5
★★★★★
Package received well, products well protected, small issue with one of the items that is damaged inside its box.
David C.
purchased on 22/03/2025
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5
/5
★★★★★
Very well-stocked site
Manuel V.
purchased on 27/03/2025
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1
/5
★☆☆☆☆
Not satisfied at all with your way of doing things, false information regarding the availability of the items ordered, waiting for 3 weeks for a poor order of 40 €, next time I will look elsewhere
Vittorio C.
purchased on 05/03/2025
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Answer from 1001hobbies
Hello dear customer,
We regret this review and apologize for this delay.
We remind you that 1001Hobbies is a small business that offers over 200,000 references on its site. Therefore, you will understand that we cannot have all these references in stock in our warehouse.
Moreover, there are two types of products to consider on our site:
We regret this review and apologize for this delay.
We remind you that 1001Hobbies is a small business that offers over 200,000 references on its site. Therefore, you will understand that we cannot have all these references in stock in our warehouse.
Moreover, there are two types of products to consider on our site:
5
/5
★★★★★
Impressive service.
Adrian T.
purchased on 28/03/2025
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4
/5
★★★★☆
Delivery time too long compared to what was announced 20 days instead of 4
Cécile M.
purchased on 08/03/2025
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5
/5
★★★★★
Everything is ok
Rolf A.
purchased on 13/03/2025
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2
/5
★★☆☆☆
Two empty boxes????
Didier D.
purchased on 14/03/2025
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Answer from 1001hobbies
Hello dear customer,
We regret this review and apologize for this incident, which is beyond our control.
Could you please email us the references of these boxes? We are waiting for the two boxes in order to assist you and proceed with their replacement.
Best regards,
1001 Hobbies
We regret this review and apologize for this incident, which is beyond our control.
Could you please email us the references of these boxes? We are waiting for the two boxes in order to assist you and proceed with their replacement.
Best regards,
1001 Hobbies
5
/5
★★★★★
Delivered very quickly
Laurent G.
purchased on 19/03/2025
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1
/5
★☆☆☆☆
Does not match the desired model, can I return it
Brigitte T.
purchased on 20/03/2025
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Answer from 1001hobbies
Hello dear customer,
Thank you for taking the time to report this issue. We sent you an email on Thursday at 4:43 PM, containing the return address.
If you have not received anything, our customer service is at your disposal for any further information.
Best regards,
1001hobbies
Thank you for taking the time to report this issue. We sent you an email on Thursday at 4:43 PM, containing the return address.
If you have not received anything, our customer service is at your disposal for any further information.
Best regards,
1001hobbies
5
/5
★★★★★
Package received well, everything is ok
Adrien A.
purchased on 17/03/2025
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5
/5
★★★★★
Received and correct orders
Juan Ramón A.
purchased on 09/03/2025
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5
/5
★★★★★
0
André B.
purchased on 08/03/2025
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4
/5
★★★★☆
Package received quickly. One downside: the crystal box was broken in one corner. Personally, it doesn't bother me because I can hide it (it's for housing a diorama), but I would understand if it doesn't suit others (NB: I have already seen the same issue in reviews on your site)
Pierre A.
purchased on 21/03/2025
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1
/5
★☆☆☆☆
Terrible communication, false promises on the site...
Steff V.
purchased on 04/03/2025
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Answer from 1001hobbies
Hello, We regret this inconvenience and sincerely apologize. We would like to inform you that we have split your order at no extra cost to send the products that are in stock to you faster. We regret that you did not appreciate this commercial gesture. If you have any further questions, please do not hesitate to contact us. Best regards, The 1001Hobbies team
5
/5
★★★★★
Great product, fast and convenient shipping, good price
Alessandro P.
purchased on 14/03/2025
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2
/5
★★☆☆☆
The order received does not match as a building box is missing
Alessandro G.
purchased on 14/03/2025
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Answer from 1001hobbies
Good morning, we apologize for the inconvenience and for the missing item. We inform you that the refund for this product has been processed, as the order with our supplier has experienced a significant delay. To avoid making you wait any longer, we have therefore proceeded with the refund of this item. We remain at your disposal for any further questions. Best regards, The 1001Hobbies team
5
/5
★★★★★
Perfect Package well protected Site to recommend
Thierry T.
purchased on 16/03/2025
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5
/5
★★★★★
I ordered 4 gold USA aircraft lapel pins. The illustrations and detailed descriptions gave a good idea of what the final product looked like, and matched the items received. The size of the lapel pin appeared to be just right. They were. The ordering process was simple. The company kept me alerted to shipping and expected delivery date. The items received were well made, and looked just as illustrated. Missing from their extensive line-up was a DC-3 /C-47. I'll follow-up to see if I missed that one.
Kevin H.
purchased on 09/03/2025