Reviews 1001hobbies

I did not receive the correct ordered reference. And I have no feedback from customer service at the moment

I am very satisfied with your company's service, perfect and fast delivery even for a delivery in Belgium, thank you for everything

Everything went well!

Delivery date was a lot later than advertised. On the delivery date there was only a message that the package was damaged. A few days later a message that delivery date was cancelled or changed by me (though I did not do that). Eventually package arrived. I had to look up the changes myself, I did not get updates. Also I did not get any replies on my mails to customer service.

Perfect

No comment

Perfect, I recommend!

Delivery time much too long, after spending several weeks discovering that an ordered item was no longer in stock...

Speed in delivery

Article conforms to the packaging design in good condition

The item arrived broken, I sent an email as soon as I opened it with photos and details of the damage to the item and almost a week later, I still haven't received any response regarding this... and here I am with my broken item and no solution...

All good

The delivery does not match the order.

Delay of one and a half months on the scheduled delivery date, but since the product was "made in Russia", given the current times, I would be lenient. However, it is regrettable to have no contact with 1001 hobbies and only receive "automated emails" with no interest in each request.

The order arrived incomplete. One of the models was missing. From an order totaling 70€, there is material missing worth 20€. I have sent several emails and complaints but no one has responded to me.

Everything perfect

Order fulfilled on time and in good condition.

Trusted site

Within the announced deadlines.

It arrived after 20 days, late compared to when I needed it.

I am very satisfied with the handling

One of the items received is different from what was ordered.

Very well

Very good experience! Fast shipping and the package was very well protected. I recommend!

Fast, well protected and good price.

Very well packaged, I recommend it, thanks

Not very pleasant, a shame because my first purchase went well but the second did not.

Package tracking very good and well packaged, but I thought I would receive a Kyosho Skyline body to paint as shown in the photo on the site, unfortunately it is painted, so the photo is not contractual.

I had to go pick up the package 20km from my house

EXCEPTIONAL...

Everything perfect without problems and in good condition.

Two stars because the price remains the most interesting I could find... However, out of 4 products, only 3 were received and no information on the missing product... despite follow-up emails, no response... I will initiate a refund procedure via PayPal, no doubt I will hear back quickly.

Quality pins, careful and fast shipping.

Excellent

Package received but product broken and unusable because poorly protected. At the price we pay for shipping costs, it's a shame to send glass jars just in a thin envelope and without individually protecting the jars. And the customer service is non-existent and does not respond. I will no longer order from 1001Hobbies.

Good service. I received everything in perfect condition

I had to wait a long time for it

Good service

It took 3 weeks before I received an order for which all the items were in stock! Upon receipt, one of the items was not the right one. Several days later, I was asked for photos to verify if what I was saying was true!! Out of the ordinary. Having already made one of the models in duplicate, I no longer have the other box but only the completed model AND the same one received in a double box.

Site with beautiful models, unfortunately the announced delivery times will never be respected. If you really want a model for a specific date, take a big maneuver, otherwise order elsewhere.