★★★★☆
based on 37909 reviews published
Latest customer reviews
No problem at all
All ok
Good site
God models,fast delivery
Very happy with it
The delivery time was far too long
Ordered Friday morning, received Saturday, very fast, thank you.
Excellent went fast delivery
Good service soiled by deliveries with unreliable couriers
Very reliable
Your site is very good, but please don't stick those over-labels on the paint cans, they hide the references and I can't find my way around. To find my way around, I now only order one reference at a time! It's a shame.
Delivery time too long.
Shipped fast and great communication along the way since it was shipping to the UK. Will definitely use again.
The product conforms, but the shipping would be much better with Mondial Relay, for example, which doesn't change the drop-off locations at the last minute, forcing you to travel many kilometers, and the very inadequate packaging means that the box arrives crushed. Can be improved.
Excellent and super fast delivery!
Already ordered several times no worries from site search to delivery RAS
I quickly found the site is clear I found in no time what I wanted I had asked to make a gift wrap for the holidays as it was to offer and very happy delivered to the door of the house the person to whom I sent his model was very happy thank you again happy holidays and best wishes for the new year
Perfect and fast
Very reliable
Very good parcel received
Always at the top, speed and quality
I made a mistake in my order and the next day it was totally impossible to contact them to change it, both by email and by the Customer Service phone. I was calling within their schedule every 10-15 minutes and they never picked up the phone. I sent three emails and they answered me after 4 days, when the complete order had already left their warehouse. Now I have to make the return from Spain and pay the shipping costs. Very disappointed with the customer service.
I didn't quite understand the quality of the product. And so I thought it was an evocation of leather. The only positive thing is that it's done in a decent way, but on the other hand it doesn't correspond to what I wanted and what was presented to me in seduction.
Delivery time too long
Fast, 10/10 service from start to finish
THE PRODUCT CONFORMS, DELIVERY TIMES RESPECTED. THE PARCEL DESERVED A LITTLE MORE ATTENTION IN ITS PREPARATION, WHICH IS NOT USUAL FOR YOU. THIS IS PERHAPS LINKED TO AN OVERLOAD OF WORK FOR THE FESTIVE SEASON?
Delivery times respected. The order corresponded to my expectations. Very satisfied!
Delivery out of time product not in conformity and no contact possible
They have a wide selection of products. Delivery is sometimes a little slow. Overall, it's good.
Delay a bit long
Great so
Apart from the fact that sometimes the distance to the physical store makes you impatient, everything is very good.
Despite some difficulties with the delivery date, the gift arrived under the tree on the 26th... it was exactly what we had hoped for, and the good quality of the product won us over! I recommend this site...
Very satisfied
The items were well packed and in good condition upon arrival although neither kit was shrink wrapped. The order took almost a month to arrive. I did not realize the kits were coming directly from Europe. The price was not low enough to justify the long lead time. Tracking information from France was vague at best.
Very good
Nickel very happy, received on time
They met the expected delivery date, which was December 24, and I appreciate that. The update system with both seller and courier needs to be improved.
There's nothing wrong with the paints, but for the brushes "Penseel Dominos" the site displays a set of 12 brushes, whereas the advertised price of 7.39 € corresponds to just one brush. It would be a good idea to modify your site. I am nevertheless entirely satisfied with your services (order tracking, communication and shipping).
All was respected delivery time delivery ok