/5
★★★★☆
based on 37458 reviews published
★★★★☆
based on 37458 reviews published
Latest customer reviews
3
/5
★★★☆☆
They have taken a long time to send. And they repeat the messages asking for a transfer that from the first moment I already informed them of what was happening and they keep repeating it, it seems that they do not read them.
Comprador Verificado
purchased on 25/03/2021
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4
/5
★★★★☆
Good, corresponds to the order, delivery may be a little slow.
Acheteur Vérifié
purchased on 01/04/2021
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5
/5
★★★★★
Arrive quickly without prblm
Acheteur Vérifié
purchased on 06/04/2021
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5
/5
★★★★★
Delivered what was ordered and good information on delivery times
Geverifieerde Koper
purchased on 30/03/2021
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5
/5
★★★★★
Clear and uncluttered. good search facility.
Geverifieerde Koper
purchased on 06/04/2021
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4
/5
★★★★☆
Everything went smoothly
Geverifieerde Koper
purchased on 02/04/2021
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5
/5
★★★★★
Order was quickly placed and quickly delivered
Geverifieerde Koper
purchased on 30/03/2021
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5
/5
★★★★★
Hello, fast shipping RAS
Acheteur Vérifié
purchased on 30/03/2021
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5
/5
★★★★★
Careful service, fast delivery, nothing to say, I recommend
Acheteur Vérifié
purchased on 07/04/2021
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4
/5
★★★★☆
Hello, after ordering I received a message telling me it was in stock and I received my order 1 month later, much too long for me.
Acheteur Vérifié
purchased on 09/03/2021
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5
/5
★★★★★
Shipped in a timely manner, very good rates for international shipping. Package arrived in pristine condition even sooner than expected.
Verified Buyer
purchased on 30/03/2021
4
/5
★★★★☆
Delivered with a change of relay point, but parcel received 15 days after the initial date of delivery I will put that on the account of the confinement otherwise RAS
Acheteur Vérifié
purchased on 24/03/2021
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5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 05/04/2021
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2
/5
★★☆☆☆
Never order products that are not immediately available - delivery times are not respected
Acheteur Vérifié
purchased on 07/04/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
Good day 1001hobbies customer service.
1
/5
★☆☆☆☆
Failure to meet delivery deadlines when products no longer available are not reimbursed but a credit note is issued without explanation
Acheteur Vérifié
purchased on 26/02/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
Good day 1001hobbies customer service.
1
/5
★☆☆☆☆
Delay of more than 3 months. No contact and no apologies. Not urgent but not commercial at all. I do not recommend this site
Acheteur Vérifié
purchased on 03/01/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
Good day 1001hobbies customer service.
5
/5
★★★★★
Always well served
Acheteur Vérifié
purchased on 28/03/2021
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5
/5
★★★★★
Very satisfied
Acheteur Vérifié
purchased on 22/02/2021
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1
/5
★☆☆☆☆
Not serious in the orders following lack of stock and other accepts the order then not knowing how to honor you offers a voucher instead of a refund is inadmissible
Acheteur Vérifié
purchased on 11/02/2021
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Answer from 1001hobbies
Mr Collin, Thank you for your comment. We would like to emphasize that there are 3 concepts to take into account on the site: In stock: dispatch within 48 working hours. These are physically stocked in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier, and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. As a result, some lead times may be extended due to current problems. Thank you for your understanding, 1001hobbies customer service.
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 05/04/2021
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3
/5
★★★☆☆
Processing and shipping time a bit long for 2 small items... 11 days waiting time 2 days delivery time
Acheteur Vérifié
purchased on 31/03/2021
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5
/5
★★★★★
Beautiful work, easy to assemble
Acheteur Vérifié
purchased on 26/03/2021
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5
/5
★★★★★
Wide range of products and on-time delivery
Acheteur Vérifié
purchased on 06/04/2021
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4
/5
★★★★☆
Delivery too long
Acheteur Vérifié
purchased on 27/03/2021
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 29/03/2021
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5
/5
★★★★★
Very good product
Acheteur Vérifié
purchased on 02/04/2021
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2
/5
★★☆☆☆
Too complex to offer something to someone: the parcel arrives, but in the sender's name. I'm still waiting for a reply to my chat and e-mail requests for help. It's a shame, the catalog is great...
Acheteur Vérifié
purchased on 13/03/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
Good day 1001hobbies customer service.
2
/5
★★☆☆☆
I've been waiting 30 days. Part of my order is still missing. It's pretty amateurish.
Acheteur Vérifié
purchased on 20/03/2021
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Answer from 1001hobbies
Thank you for your e-mail. We would like to inform you that we sent you an e-mail on 9/04/21 to inform you that we were splitting your order in two, in order to send you, at no extra cost, the products in stock.
Thank you for your understanding, 1001hobbies customer service.
Thank you for your understanding, 1001hobbies customer service.
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 04/04/2021
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5
/5
★★★★★
Fine ok
Acheteur Vérifié
purchased on 05/04/2021
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