4.2/5
★★★★☆
based on 37931 reviews published

Latest customer reviews

2 /5
★★☆☆☆

They should really add the sizes of the models in the description

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Geverifieerde Koper
purchased on 03/07/2020
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1 /5
★☆☆☆☆

Item not in stock despite saying it was, slower than expected delivery, no communication. Initial projection of a delivery date almost 3 weeks away from the order was disappointing. When the delivery date came, with no package appearing, I called up to check what had happened only to hear that the item I ordered wasn’t even in stock (it looked it was when I made the order), and they hadn’t told me. Apparently it’s in stock next week so will now be delivered the week after that for an overall FIVE week wait. Not happy. This should have at least been communicated. Should have ordered elsewhere.

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Verified Buyer
purchased on 03/07/2020
1 /5
★☆☆☆☆

Item not in stock despite saying it was, slower than expected delivery, no communication. Initial projection of a delivery date almost 3 weeks away from the order was disappointing. When the delivery date came, with no package appearing, I called up to check what had happened only to hear that the item I ordered wasn't even in stock (it looked it was when I made the order), and they hadn't told me. Apparently it's in stock next week so will now be delivered the week after that for an overall FIVE week wait. Not happy. This should have at least been communicated. Should have ordered elsewhere.

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Acheteur Vérifié
purchased on 03/07/2020
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5 /5
★★★★★

Very satisfied with the DUNKERQUE.....beautiful complete model plus photoetch included...fun to make beautiful molding...easy real pleasure to assemble and paint ..with aging and patina hyper realistic...I recommend it to to

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Acheteur Vérifié
purchased on 03/07/2020
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1 /5
★☆☆☆☆

Initial projection of a delivery date almost 3 weeks away from the order was disappointing. When the delivery date came with no package appearing I called up to check what had happened only to hear that the item I ordered wasn�t even in stock (it looked it was when I made the order) and they hadn�t told me. Apparently it�s in stock next week so will now be delivered the week after that for an overall FIVE week wait. Not happy. This should have at least been communicated. Should have ordered elsewhere.

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Verified Buyer
purchased on 03/07/2020
5 /5
★★★★★

Excellent everything perfectcompliments

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Acquirente Verificato
purchased on 03/07/2020
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5 /5
★★★★★

Well-made and reliable models

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Acquirente Verificato
purchased on 03/07/2020
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1 /5
★☆☆☆☆

Disappointed as it took over five weeks… Disappointed as it took over five weeks to receive my order and there was very poor communication from vendor. Plus the tracking link on the website did not work. Probably won't use 1001 Modelkits again.

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Verified Buyer
purchased on 02/07/2020
Answer from 1001hobbies
Dear Stephen Kolb, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
1 /5
★☆☆☆☆

Update July 22 ""1001modellbau""-Team probably does not understand German Goods were returned and no refund was made. ->Because goods were not returned and another return bill was created. So once on July 2 a return slip and this was used for the return. Arrived on July 15 at 1001ScheißLaden Now on July 21 again a return slip with the request to return the goods. I am speechless !!!!!!!! My tip is not to order here !!!!!!!!! --------------------------------------------------------- After a very long wait, the parts were delivered. I ordered components from Blackbull for an RC car in blue. The parts arrived in black. After complaint no quick solution is focused but the supplier is contacted in this regard and time is lost further. Never again !!!!!!!!!!!!!!!!!!!!!!!! Telephone recalmation not possible. Return bill has arrived let's see when the money will be transferred back. Update Goods were returned arrived there on 15.7. On 17.7 after inquiry came the return message from 1001 the package has not yet arrived. -> Recognition super in wrong delivery and super in very slow processes this has nothing to do with COVID19. Unfortunately, one star has to be awarded here see this as a negative star.

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Verifizierter Käufer
purchased on 02/07/2020
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5 /5
★★★★★

Wide choice and competitive prices

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Acheteur Vérifié
purchased on 02/07/2020
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5 /5
★★★★★

Beautiful model

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Acheteur Vérifié
purchased on 02/07/2020
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2 /5
★★☆☆☆

The order was placed 11 days ago and unfortunately the product has not yet been delivered... The processing of the order was fast and the shipment was done immediately, but the delivery is problematic. As this is a gift for a specific date, this is a problem.

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Acheteur Vérifié
purchased on 02/07/2020
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5 /5
★★★★★

Reliable but logistics to be improved ( too long

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Acheteur Vérifié
purchased on 02/07/2020
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1 /5
★☆☆☆☆

ORDER PLACED ON 1606 STILL NO NEWS DESPITE SEVERAL EMAILS REF CDE 2JMFJWX6N BY CORRECTION A REPLY WOULD BE GREAT

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Acheteur Vérifié
purchased on 02/07/2020
Translated review
2 /5
★★☆☆☆

Disappointed as it took over five weeks to receive my order and there was very poor communication from vendor. Plus the tracking link on the website did not work. Probably won't use 1001 Modelkits again.

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Verified Buyer
purchased on 02/07/2020
1 /5
★☆☆☆☆

Disappointed as it took over five weeks... Disappointed as it took over five weeks to receive my order and there was very poor communication from vendor. Plus the tracking link on the website did not work. Probably won't use 1001 Modelkits again.

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Acheteur Vérifié
purchased on 02/07/2020
Translated review
Answer from 1001hobbies
Dear Stephen Kolb, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
4 /5
★★★★☆

Kit is on a par with other quality 1/48… Kit is on a par with other quality 1/48 scale models

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Verified Buyer
purchased on 01/07/2020
3 /5
★★★☆☆

Geen Nederlandse handleiding Geen Nederlandse handleiding

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Verified Buyer
purchased on 01/07/2020
1 /5
★☆☆☆☆

Not good at all Some bull shxt

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Verified Buyer
purchased on 01/07/2020
1 /5
★☆☆☆☆

Arrived broken and when I tried to… Arrived broken and when I tried to contact you for a replacement you did not respond.

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Verified Buyer
purchased on 01/07/2020
Answer from 1001hobbies
Hello, We invite you to contact us by email in order to find a solution for your product that arrived damaged. Thank you for your understanding. With kind regards, Team 1001 hobbies.
1 /5
★☆☆☆☆

Model was bought with guaranteed three… Model was bought with guaranteed three to five day delivery for which I paid extra. Model arrived ten days later. As they had failed to deliver on time I requested refund on the extra I had paid for the three to five day delivery. They refused stating that they could not refund postage as the model had already been delivered. This company advertises as being UK based but are based in France which is misrepresentation. Poor customer service. Company then offered me 5% discount on my next purchase after reading this review which they can shove where the sun does not shine.

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Verified Buyer
purchased on 01/07/2020
Answer from 1001hobbies
Dear Snowball, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
5 /5
★★★★★

Excellent Service and great… Excellent Service and great communication

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Verified Buyer
purchased on 01/07/2020
Answer from 1001hobbies
Dear Mark, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day 🙂 Customer service 1001 hobbies.
5 /5
★★★★★

Excellent product

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Acheteur Vérifié
purchased on 01/07/2020
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5 /5
★★★★★

Great Very pleased with my order. Good price, prompt delivery and well-packaged. Thank you!

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Acheteur Vérifié
purchased on 01/07/2020
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5 /5
★★★★★

The reliability of 1001 hobbies and the speed of delivery.

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Acheteur Vérifié
purchased on 01/07/2020
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5 /5
★★★★★

For a first order it was a total success, the parcel arrived in just two days. An hour after completing the purchase I received a message telling me that the parcel had been posted. Thank you for the speed with which

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Acheteur Vérifié
purchased on 01/07/2020
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1 /5
★☆☆☆☆

Purchase made on June 17th with 24h delivery for 13 euros and parcel received on the 24th.

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Acheteur Vérifié
purchased on 01/07/2020
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5 /5
★★★★★

Availability of very rare models is excellent. And fast delivery, even in these difficult times.

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Acheteur Vérifié
purchased on 01/07/2020
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5 /5
★★★★★

Commitment respected both in terms of delivery time and product quality. Nothing to say or so me

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Acheteur Vérifié
purchased on 01/07/2020
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5 /5
★★★★★

Perfect to recommend

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Acheteur Vérifié
purchased on 01/07/2020
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4 /5
★★★★☆

Kit is on a par with other quality 1/48... Kit is on a par with other quality 1/48 scale models

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Acheteur Vérifié
purchased on 01/07/2020
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1 /5
★☆☆☆☆

Not good at all Some bull shxt

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Acheteur Vérifié
purchased on 01/07/2020
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3 /5
★★★☆☆

Geen Nederlandse handleiding Geen Nederlandse handleiding

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Acheteur Vérifié
purchased on 01/07/2020
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5 /5
★★★★★

Shame to have ordered just during the moving period but otherwise very satisfied.

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Acheteur Vérifié
purchased on 01/07/2020
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5 /5
★★★★★

I love wooden models...we need a lot more of them!

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Acheteur Vérifié
purchased on 01/07/2020
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5 /5
★★★★★

Perfect for both delivery and quality

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Acheteur Vérifié
purchased on 01/07/2020
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5 /5
★★★★★

Great Figures Great Kit, and good service from the 1001 modelkits

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Acheteur Vérifié
purchased on 01/07/2020
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1 /5
★☆☆☆☆

Arrived broken and when I tried to... Arrived broken and when I tried to contact you for a replacement you did not respond.

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Acheteur Vérifié
purchased on 01/07/2020
Translated review
Answer from 1001hobbies
Hello, We invite you to contact us by email in order to find a solution for your product that arrived damaged. Thank you for your understanding. With kind regards, Team 1001 hobbies.
1 /5
★☆☆☆☆

Model was bought with guaranteed three... Model was bought with guaranteed three to five day delivery for which I paid extra. Model arrived ten days later. As they had failed to deliver on time I requested refund on the extra I had paid for the three to five day delivery. They refused stating that they could not refund postage as the model had already been delivered. This company advertises as being UK based but are based in France which is misrepresentation. Poor customer service. Company then offered me 5% discount on my next purchase after reading this review which they can shove where the sun does not shine.

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Acheteur Vérifié
purchased on 01/07/2020
Translated review
Answer from 1001hobbies
Dear Snowball, Thank you for your opinion. We apologize for the inconvenience. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. Sincerely, Team 1001 hobbies.
5 /5
★★★★★

Excellent Service and great... Excellent Service and great communication

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Acheteur Vérifié
purchased on 01/07/2020
Translated review
Answer from 1001hobbies
Dear Mark, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day 🙂 Customer service 1001 hobbies.