Reviews 1001hobbies

Efficient dealer. Item delivered on time. Well packed.

Have dealt with 1001 modelkits on several occasions and have always had excellent service and good bargains.

I mistakenly paid for an order three times, only one payment was refunded and the order was cancelled.

22 days, no tracking ID and they have no idea when/were my item is 22 days no tracking number, they keep passing it off as we am waiting for it to get to us, they tryed fobbing me off with a 5% off another item DO NOT BUY FROM THIS COMPANY.

Do not buy from this seller Do not buy from this seller, absolute joke. No items received, no response to communications. Extremely dissapointed. Case raised with paypal.

Poor Customer Service Thought this was a UK company as it said 1001modelkits.co.uk and it had a UK phone number. Found out after placing order that they are in France. The site does not have live stock details so when you find out the kits you have ordered are unavailable that is when the problem starts. Trying to get your money refunded is very difficult with delay tactics in reply emails. Had to use Paypal dispute process to get my money refunded. Would never use them again, extremely poor customer service. I Do not recommend this seller.

Do not buy from this seller absolute joke. No items received no response to communications. Extremely dissapointed. Case raised with paypal.

22 days no tracking number they keep passing it off as we am waiting for it to get to us they tryed fobbing me off with a 5% off another item DO NOT BUY FROM THIS COMPANY.

Thought this was a UK company as it said 1001modelkits.co.uk and it had a UK phone number. Found out after placing order that they are in France. The site does not have live stock details so when you find out the kits you have ordered are unavailable that is when the problem starts. Trying to get your money refunded is very difficult with delay tactics in reply emails. Had to use Paypal dispute process to get my money refunded. Would never use them again extremely poor customer service. I Do not recommend this seller.

Goods in perfect condition .

Poor Customer Service Thought this was a UK company as it said 1001modelkits.co.uk and it had a UK phone number. Found out after placing order that they are in France. The site does not have live stock details so when you find out the kits you have ordered are unavailable that is when the problem starts. Trying to get your money refunded is very difficult with delay tactics in reply emails. Had to use Paypal dispute process to get my money refunded. Would never use them again, extremely poor customer service. I Do not recommend this seller.

Good surves clear the mail

Great kit super price

Very good. I didn���t realise they were based In France when I ordered. They had a kit I couldn���t get anywhere else. Really good service. The kit arrived well packaged and

Priority shipping not honoured I ordered a model costing over 120 euros and elected to pay for quicker shipping which guaranteed delivery in 3 days. 10 days later the model arrived and my request to have the shipping costs refunded was refused as they claimed they could not refund postage as the models had already been shipped! If I had known this was a French company I would never have ordered from them.

I ordered a model costing over 120 euros and elected to pay for quicker shipping which guaranteed delivery in 3 days. 10 days later the model arrived and my request to have the shipping costs refunded was refused as they claimed they could not refund postage as the models had already been shipped! If I had known this was a French company I would never have ordered from them.

Good offerings and well presented attentive and prompt service.

Excellent service

Purchase of HMS Victory 134 cm model from Billing. The absence of plate 3239L-2 has been reported several times. Still no solution proposed! So I'm left with a 600€ model that I can't finish! I hope to be able to find the money to finish this boat with a more reliable company.

Clear site fast, compliant delivery

Very happy with my purchase

Priority shipping not honoured I ordered a model costing over 120 euros and elected to pay for quicker shipping which guaranteed delivery in 3 days. 10 days later the model arrived and my request to have the shipping costs refunded was refused as they claimed they could not refund postage as the models had already been shipped! If I had known this was a French company I would never have ordered from them.

Good packaging price

2nd purchase and nothing to say... In a virtual world where many dubious people orbit, to say the least, I can say that I continue to look at the offers on this site because it inspires me with confidence.

Fast, careful shipping. Reasonable rates.

Fast and well packed thank you I recommend

Customer service unable to validate the credit notes they granted me, not to mention an order that still hasn't arrived after more than 4 weeks of waiting, even though I had removed the items that were no longer in stock in order to speed things up ... e

Month and a half without receiving my order. When I ask about their delivery date they reply that they do not have it in stock. The least decent thing was for them to have contacted me a week after I placed the order to notify me that they are out of stock, not a month and a half later when I was the one who asked about my order. I still have not received my money back.

Avoid,avoid, avoid !!! This company is beyond shady and I strongly recommend avoiding them! I placed an order with them yesterday and shortly after began seeing the bad reviews so decided to cancel. Well, they do not have anything in place to request a cancellation, you cannot reach them by phone and they ignore the emails requesting a cancellation. These are terrible business practices and I will be sure and warn all of the modeling groups I am in to stay away!

Ordered over £80 of items on the 3rd… Ordered over £80 of items on the 3rd June. Nothing received. No tracking available. Numerous emails requested updates not answered. Very dissapointing. 25th June !!

Ordered over �80 of items on the 3rd June. Nothing received. No tracking available. Numerous emails requested updates not answered. Very dissapointing. 25th June !!

This company is beyond shady and I strongly recommend avoiding them! I placed an order with them yesterday and shortly after began seeing the bad reviews so decided to cancel. Well they do not have anything in place to request a cancellation you cannot reach them by phone and they ignore the emails requesting a cancellation. These are terrible business practices and I will be sure and warn all of the modeling groups I am in to stay away!

Very fast delivery and very serious I recommend

Very disappointed by my purchase on this site delays not respected .article scalextric c7042 does not function pad correctly no answer of the sav following my email. 1st and last purchase on this site which I recommend p

Ordered over £80 of items on the 3rd... Ordered over £80 of items on the 3rd June. Nothing received. No tracking available. Numerous emails requested updates not answered. Very dissapointing. 25th June !!

Avoid,avoid, avoid !!! This company is beyond shady and I strongly recommend avoiding them! I placed an order with them yesterday and shortly after began seeing the bad reviews so decided to cancel. Well, they do not have anything in place to request a cancellation, you cannot reach them by phone and they ignore the emails requesting a cancellation. These are terrible business practices and I will be sure and warn all of the modeling groups I am in to stay away!

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Packed perfectly delivery even in the covid period celebrated after all.

I am very disappointed with your service. Still have not received my order since April 4, 2020. It's still June 24 !!!!! Despite sending me an email, I have not received a reply from you. The move of your premises does not prevent you from responding to customers. It is not

Basically, the site is fine, but my order (and the first on this site) still hasn't arrived. It's now been a week since the maximum delivery date passed... I know you have to be patient, but in addition to the rather high prices compared with other suppliers, I don't find it worth buying these arti