4.2/5
★★★★☆
based on 39260 reviews published

Latest customer reviews

5 /5
★★★★★

I have dealt with 1001 hobbies before. They are great! The model comes when it's supposed to. The model I just got has been built and painted and decaled. It's an incredible model all parts fit just right. Had a little trouble with the engine fitting where it should have.

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Verified Buyer
purchased on 21/09/2020
1 /5
★☆☆☆☆

Very pleased fast service and shipping. I am in the USA and very pleased with finding what I wanted and the amount of time it took to arrive.

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Verified Buyer
purchased on 21/09/2020
1 /5
★☆☆☆☆

Op 5 september heb ik een bestelling geplaatst en betaald. Vandaag 21 september heb ik nog steeds niets binnen. Op mails wordt niet gereageerd en de telefoon wordt niet opgenomen. Ik heb ze een keer telefonisch te pakken gekregen. Toen meldden ze dat ze nog wachtten op 1 product en dat mijn bestelling op 17-9 verzonden zou worden. Ik heb nog steeds geen verzendbevestiging gekregen. Blijkbaar reageert het bedrijf wel op reviews hier. Dus 1001hobbies kunnen jullie aub uitleggen wat jullie aan het doen zijn?? Edit: Op mijn mail van 7-9 hebben jullie gereageerd Op mijn mail van 8-9 hebben jullie niet gereageerd Op mijn mail van 11-9 hebben jullie gereageerd nadat ik heb gebeld Op mijn mail van 18-9 hebben jullie niet gereageerd. Wat betreft jullie telefoonnummer +31 85 80 81 159: Op 7-9 heb ik 4 keer gebeld. Alle 4 keer kreeg ik voicemail. Op 15-9 heb ik gebeld en kreeg ik een Engels sprekende medewerkster aan de lijn. Op 21-9 heb ik 8 keer gebeld. Alle 8 keer kreeg ik voicemail. Jullie bereikbaarheid is dus waardeloos. Ik zie dat de order inmiddels gesplitst is. Ik ben benieuwd wanneer alles geleverd wordt.

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Verified Buyer
purchased on 21/09/2020
5 /5
★★★★★

The article is very nice!

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Verifizierter Käufer
purchased on 21/09/2020
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5 /5
★★★★★

High quality items at a good price

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Comprador Verificado
purchased on 21/09/2020
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5 /5
★★★★★

WEb very intuitive and fast service, I know where my purchases are at all times. Very reliable. Best regards.

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Comprador Verificado
purchased on 21/09/2020
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5 /5
★★★★★

Very fast and good

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Comprador Verificado
purchased on 21/09/2020
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5 /5
★★★★★

Great kit and quick delivery

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Verified Buyer
purchased on 21/09/2020
5 /5
★★★★★

Goods arrived in a timely fashion packaged well

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Verified Buyer
purchased on 21/09/2020
5 /5
★★★★★

Very pleased Very pleased, fast service and shipping. I am in the USA and very pleased with finding what I wanted and the amount of time it took to arrive.

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Verified Buyer
purchased on 21/09/2020
Answer from 1001hobbies
Dear Mr Breznai, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5 /5
★★★★★

I have dealt with 1001 hobbies before I have dealt with 1001 hobbies before. They are great! The model comes when it's supposed to. The model I just got has been built, and painted and decaled. It's an incredible model, all parts fit just right. Had a little trouble with the engine fitting where it should have.

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Verified Buyer
purchased on 21/09/2020
Answer from 1001hobbies
Dear Mr Armillotti, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
1 /5
★☆☆☆☆

Tot nu toe niks geleverd en totaal niet bereikbaar Op 5 september heb ik een bestelling geplaatst en betaald. Vandaag, 21 september, heb ik nog steeds niets binnen. Op mails wordt niet gereageerd en de telefoon wordt niet opgenomen. Ik heb ze een keer telefonisch te pakken gekregen. Toen meldden ze dat ze nog wachtten op 1 product en dat mijn bestelling op 17-9 verzonden zou worden. Ik heb nog steeds geen verzendbevestiging gekregen. Blijkbaar reageert het bedrijf wel op reviews hier. Dus, 1001hobbies, kunnen jullie aub uitleggen wat jullie aan het doen zijn?? Edit: Op mijn mail van 7-9 hebben jullie gereageerd Op mijn mail van 8-9 hebben jullie niet gereageerd Op mijn mail van 11-9 hebben jullie gereageerd nadat ik heb gebeld Op mijn mail van 18-9 hebben jullie niet gereageerd. Wat betreft jullie telefoonnummer +31 85 80 81 159: Op 7-9 heb ik 4 keer gebeld. Alle 4 keer kreeg ik voicemail. Op 15-9 heb ik gebeld en kreeg ik een Engels sprekende medewerkster aan de lijn. Op 21-9 heb ik 8 keer gebeld. Alle 8 keer kreeg ik voicemail. Jullie bereikbaarheid is dus waardeloos. Ik zie dat de order inmiddels gesplitst is. Ik ben benieuwd wanneer alles geleverd wordt.

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Verified Buyer
purchased on 21/09/2020
Answer from 1001hobbies
Mr. Visser, Bedankt voor je feedback. We bevestigen dat we al uw e-mails hebben beantwoord en dat we oproepen ontvangen. In onze laatste e-mail. We hebben uw bestelling gehalveerd, zodat de beschikbare vliegtuigen later kunnen worden verzonden. Ik wens u een goede ontvangst, Met vriendelijke groet, 1001hobbies klantenservice.
5 /5
★★★★★

Super fast

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Acheteur Vérifié
purchased on 20/09/2020
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5 /5
★★★★★

Fast delivery nothing to say

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Acheteur Vérifié
purchased on 20/09/2020
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5 /5
★★★★★

Last order was delayed by your shop and the goods were reached my address after two weeks time. Type of shipping method : special courier !

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Verified Buyer
purchased on 20/09/2020
5 /5
★★★★★

Interesting products

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Acheteur Vérifié
purchased on 20/09/2020
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5 /5
★★★★★

Excellent service. As usual. Thank you.

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Acheteur Vérifié
purchased on 20/09/2020
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5 /5
★★★★★

Fast delivery, compliant products. Perfect

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Acheteur Vérifié
purchased on 20/09/2020
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5 /5
★★★★★

Satisfied with the products, delivery time and delivery.

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Acheteur Vérifié
purchased on 20/09/2020
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5 /5
★★★★★

Thank you for your delivery. The tools correspond perfectly to my expectations.

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Acheteur Vérifié
purchased on 20/09/2020
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5 /5
★★★★★

Fan de la IJN je recoi et monte soit du 1700 et mon ambition est de faire la totale soit 28 porte avion...15 cuirassé..... 11 croiseur cuirrasé.... et moults destroyers et torpilleurs ...... soit du 1350 toujour IJN. ( la beaucoup moin cause place necesaire.......satisfait des services de 1001 maquett

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Acheteur Vérifié
purchased on 20/09/2020
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5 /5
★★★★★

The model cars are complete and the price is not too expensive my husband loves to make models thank you

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Acheteur Vérifié
purchased on 20/09/2020
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5 /5
★★★★★

I had a little problem with the payment through PayPal and customer service called me right away and fixed the problem. I can't recommend it enough! Great choice of products

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Acheteur Vérifié
purchased on 20/09/2020
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4 /5
★★★★☆

Last order was delayed by your shop Last order was delayed by your shop , and the goods were reached my address after two weeks time. Type of shipping method : special courier !

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Acheteur Vérifié
purchased on 20/09/2020
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Answer from 1001hobbies
Geachte heer Delasorte, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn daarom essentieel voor ons en we zijn er zeer in geïnteresseerd! @ Binnenkort op onze website Le service client 1001hobbies.
5 /5
★★★★★

All correct

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Comprador Verificado
purchased on 20/09/2020
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5 /5
★★★★★

Good service

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Verified Buyer
purchased on 20/09/2020
4 /5
★★★★☆

Last order was delayed by your shop Last order was delayed by your shop , and the goods were reached my address after two weeks time. Type of shipping method : special courier !

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Verified Buyer
purchased on 20/09/2020
Answer from 1001hobbies
Geachte heer Delasorte, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn daarom essentieel voor ons en we zijn er zeer in geïnteresseerd! @ Binnenkort op onze website Le service client 1001hobbies.
4 /5
★★★★☆

Perfect shipment and well packed everything OK

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Geverifieerde Koper
purchased on 20/09/2020
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5 /5
★★★★★

Product as described careful packaging

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Acheteur Vérifié
purchased on 20/09/2020
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4 /5
★★★★☆

Efficient service but a bit expensive!

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Acheteur Vérifié
purchased on 20/09/2020
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4 /5
★★★★☆

Model conforms to my expectations fast delivery however a shock on the packaging crushing or other fortunately without engraving

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Acheteur Vérifié
purchased on 20/09/2020
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5 /5
★★★★★

No problems at all, despite major problems with the post office. Great equipment

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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★

Hello Team that was able to react in a very commercial way following a major problem with the post office for which they were not responsible. They were also very friendly on the phone.

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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★

Hello Team that was able to react in a very commercial way following a major problem with the post office for which they were not responsible. They were also very friendly on the phone.

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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★

I am very satisfied with my package

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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★

Good quality color paint expected

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Acheteur Vérifié
purchased on 19/09/2020
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5 /5
★★★★★

A sure thing

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Acheteur Vérifié
purchased on 19/09/2020
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1 /5
★☆☆☆☆

Update,,, received package on October 13 . It took approximately 9 weeks wasn't sure if I would ever see it everything was fine Have not received package,, three weeks out so far. Cannot get any info as to whom the delivery company is ,, ie,,USPS,FedEx, UPS,, etc etc etc..I do have info that my package has arrived in the US,,???not impressed!

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Acheteur Vérifié
purchased on 19/09/2020
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Answer from 1001hobbies
Mr. Morgan, Thank you for your feedback. We inform you that your package was shipped on 01/09/2020 21:20:05. We note that your package has arrived at the United States Post Office since 6/09/20. We have opened an investigation with the carrier which is US Mail. We will come back to you as soon as possible. Best regards 1001hobbies customer service.
5 /5
★★★★★

Great buyer experience Great buyer experience. The shipping was fast considering it was shipped from Europe and all products received were as advertised. Will buy from them again.

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Acheteur Vérifié
purchased on 19/09/2020
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Answer from 1001hobbies
Dear Mr TOMA, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
1 /5
★☆☆☆☆

They advertised and shipped the wrong... They advertised and shipped the wrong item. Then they suggest I pay to return it, then they stop responding to email. I will not pay to ship and then pay again to return an item that I did not order. Not very good customer service.

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Acheteur Vérifié
purchased on 19/09/2020
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Answer from 1001hobbies
Mr. DuBrall, Thank you for your email. We have answered all your emails. In the last one, dated 11th September, we asked you for the photos of the references on the bag we received. On receipt, we would have found a solution for you. We invite you to send us these photos as soon as possible. Wishing you a nice reception. 1001hobbies customer service.