4.2/5
★★★★☆
based on 39260 reviews published

Latest customer reviews

5 /5
★★★★★

Good evening and many thanks Super ""Packaging"" delays ECT.... Boxes like new.... Change nothing Thank you to all teams. Sincerely Nico

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Acheteur Vérifié
purchased on 16/09/2020
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3 /5
★★★☆☆

The puzzles in the catalog are mostly unavailable, and this has been the case for quite some time. Too bad.

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Acquirente Verificato
purchased on 16/09/2020
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4 /5
★★★★☆

Everything as ordered

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Acquirente Verificato
purchased on 16/09/2020
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5 /5
★★★★★

I purchased the circus model for a gift that was more than appreciated.

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Acquirente Verificato
purchased on 16/09/2020
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4 /5
★★★★☆

Great availability of models and fast delivery. The site is not super clear I can't filter by scale

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Acquirente Verificato
purchased on 16/09/2020
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5 /5
★★★★★

The order arrive on time and in perfect condition. The product is, as described and is of excellent quality. No complaints and I wouldn't hesitate to place a repeat order in the future.

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Verified Buyer
purchased on 16/09/2020
4 /5
★★★★☆

Good! Arrived just in time. Order placed as gift for my nephew. Came nicely wrapped, and just in time after allowances made for Covid19. Customers are reminded that the company though based within UK imports goods from outside Britain so bear this in mind when delivery times are critical. I am broadly pleased with the outcome.

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Verified Buyer
purchased on 16/09/2020
Answer from 1001hobbies
Mr. NEWTON, We inform you that the ordered product is in stock. You placed your order on 13 September at 11:28 am, your package was shipped on 15 /09 at 8:20 pm. Your mail was handed over to La Poste by the sender on 16 September 2020. We regret the delay in shipping from the carrier LAPOSTE and apologize for this delay, but you will understand that the health procedures currently in place, may indeed, extend the delivery time and we regret it. Have a nice day . Customer service 1001 hobbies.
5 /5
★★★★★

A little fucky to start with but… A little fucky to start with but everything ended up great. Pretty fast shipping to North America. One of the only places with these items in stock.

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Verified Buyer
purchased on 16/09/2020
Answer from 1001hobbies
Dear Mr Barcus, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
4 /5
★★★★☆

Received without problems and reasonably fast

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Geverifieerde Koper
purchased on 16/09/2020
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4 /5
★★★★☆

Order placed as gift for my nephew. Came nicely wrapped and just in time after allowances made for Covid19. Customers are reminded that the company though based within UK imports goods from outside Britain so bear this in mind when delivery times are critical. I am broadly pleased with the outcome.

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Verified Buyer
purchased on 16/09/2020
5 /5
★★★★★

A little fucky to start with but everything ended up great. Pretty fast shipping to North America. One of the only places with these items in stock.

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Verified Buyer
purchased on 16/09/2020
5 /5
★★★★★

Very good from order to delivery

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Acheteur Vérifié
purchased on 15/09/2020
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4 /5
★★★★☆

Very interesting price and delivery. Perhaps a more precise description of the products to avoid certain misunderstandings.

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Acheteur Vérifié
purchased on 15/09/2020
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4 /5
★★★★☆

Perfect complete order reasonable delivery time careful packaging nothing to complain about!

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Acheteur Vérifié
purchased on 15/09/2020
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4 /5
★★★★☆

Excellent choice of products. Delays and shipping costs a little high

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Acheteur Vérifié
purchased on 15/09/2020
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5 /5
★★★★★

Fast, compliant delivery. Very satisfied

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Acheteur Vérifié
purchased on 15/09/2020
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1 /5
★☆☆☆☆

Just don't order!!! Item is damaged I can't send the item back via my customer account none of the phone numbers work and the customer service by e-mail doesn't answer either. I want to return the item and get my money back! It's great that there is a 30-day return option - but it's no use if you can't reach anyone by phone, email or customer account! Just don't order anything!!! EDIT: After my review on this portal, I have now received an e-mail and can send the item back against payment of the postage costs. However, both the item and the packaging are damaged (I had attached pictures to my email), which is probably the fault of the manufacturer and the shipping company. However, the seller and not the buyer is liable for this (entrepreneurial risk and buyer protection), which is why the seller must actually bear the shipping costs. And both telephone numbers (0308 09 35 7 83 and +49 692 045 79 231) do not work.

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Verifizierter Käufer
purchased on 15/09/2020
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4 /5
★★★★☆

Excellent product received on time 1 box was a bit dented and the figures were in a bag instead of neatly on a frame That gave the feeling that I had bought something 2nd hand

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Geverifieerde Koper
purchased on 15/09/2020
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5 /5
★★★★★

Package arrived quickly and very well packed

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Acheteur Vérifié
purchased on 14/09/2020
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4 /5
★★★★☆

12-day delivery - a bit long, but the products are top-notch

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Acheteur Vérifié
purchased on 14/09/2020
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5 /5
★★★★★

Very good service. Site to be recommended. Nothing to d

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Acheteur Vérifié
purchased on 14/09/2020
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5 /5
★★★★★

Super bon produit

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Acheteur Vérifié
purchased on 14/09/2020
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5 /5
★★★★★

Very good Fast enough despite the context

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Acheteur Vérifié
purchased on 14/09/2020
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5 /5
★★★★★

Fast and quality

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Acheteur Vérifié
purchased on 14/09/2020
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2 /5
★★☆☆☆

Hello Disappointed by my purchase... I took an AV Iso DC output transformer! So this is my mistake... At a price of 4€ and 7€ shipping... Too bad for me... So be careful and precise when you buy. Otherwise, a very professional and pleasant welcome at

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Acheteur Vérifié
purchased on 14/09/2020
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5 /5
★★★★★

Real stock and on-time delivery

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Acheteur Vérifié
purchased on 14/09/2020
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4 /5
★★★★☆

Fast, careful delivery - shame that the labels hide the paint references.

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Acheteur Vérifié
purchased on 14/09/2020
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5 /5
★★★★★

Choice of products. Fast shipping.

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Acheteur Vérifié
purchased on 14/09/2020
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4 /5
★★★★☆

Extensive product catalog. Reasonable delivery times.

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Comprador Verificado
purchased on 14/09/2020
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1 /5
★☆☆☆☆

I've ordered a few things and was kindly given a ��5 voucher to use for my next purchase. When I tried to use the voucher it wa refused. NOT IMPRESSED! My last order was accepted and one model was delivered but the secon""out of stock"". I was not told this until after delivery. NOT IMPRESSED! I have asked for a refund of the out of stock ited. As yet no reply. NOT IMPRESSED! I will not be using 1001 Modelkits again.

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Verified Buyer
purchased on 14/09/2020
5 /5
★★★★★

I have not received my order yet I have not received my order yet. Very slow delivery!!

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Verified Buyer
purchased on 14/09/2020
Answer from 1001hobbies
Dear Mr Hansen, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5 /5
★★★★★

The transaction and delivery was quick… The transaction and delivery was quick and easy. The product was exactly as advertised. Will definitely recommend to friends and family.

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Verified Buyer
purchased on 14/09/2020
Answer from 1001hobbies
Dear Karen, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5 /5
★★★★★

I have not received my order yet I have not received my order yet. Very slow delivery!

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Acheteur Vérifié
purchased on 14/09/2020
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Answer from 1001hobbies
Dear Mr Hansen, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5 /5
★★★★★

The transaction and delivery was quick and easy. The product was exactly as advertised. Will definitely recommend to friends and family.

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Verified Buyer
purchased on 14/09/2020
1 /5
★☆☆☆☆

I have not received my order yet. Very slow delivery!!

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Verified Buyer
purchased on 14/09/2020
5 /5
★★★★★

The transaction and delivery was quick... The transaction and delivery was quick and easy. The product was exactly as advertised. Will definitely recommend to friends and family.

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Acheteur Vérifié
purchased on 14/09/2020
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Answer from 1001hobbies
Dear Karen, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
5 /5
★★★★★

Fast, efficient service

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Acheteur Vérifié
purchased on 13/09/2020
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2 /5
★★☆☆☆

Hello I ordered two models on 270820 under no 221651 and I still haven't received anything. Best regards Pierre poud

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Acheteur Vérifié
purchased on 13/09/2020
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1 /5
★☆☆☆☆

I would have given them no stars if I... I would have given them no stars if I could, bought a model from them which I received back in July with missing parts, which I still have not received. I've asked for a refund which they agreed On the 5th September and would be done at the beginning of the week, I'm still waiting on this, they have ignored my last two emails For an update on the refund. Still haven't had a reply not impressed with their customer service, wouldn't recommend them to anyone.

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Acheteur Vérifié
purchased on 13/09/2020
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Answer from 1001hobbies
Dear Mr. Third , The missing part will be sent by our supplement on the 4th of September. That's why, as we explain on our email, we could refund the order. We apologize for this inconvenience and apologize for the inconvenience. Best regards Customer care.
5 /5
★★★★★

Customer service was exceptional Customer service was exceptional, they kept me informed throughout packaging my order and any problems they encountered. Shipping was expensive but I received my order much earlier than I expected under the current circumstances. Will definitely be buying from 1001Hobbies again!

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Acheteur Vérifié
purchased on 13/09/2020
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Answer from 1001hobbies
Dear Mr. Scott Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website