Reviews 1001hobbies

I paid for an express shipment to arrive in 3-4 days and it took 3 weeks and they offered me a refund of the shipping costs once after I requested them and they have neither refunded them nor replied to my request.

Very bad ! I have been waiting for more than a month for a package and they don't tell me anything they just send me automatic messages and nobody takes charge I paid in advance and I don't know if I will receive my order unfortunately.

I have not received the model for more than 1 month since I bought it and there is no telephone number or e-mail address where I can complain.

Today I am very unhappy with the service because it has been more than a month since I ordered some paints and they have not arrived yet. The customer service does not offer me any help, they only say that it has already been sent and they do not answer the phone. I just hope that my order arrives and at least the product is ok. Of course I will not buy from them again.

I liked

I placed an order on May 5. The order was paid for. When I saw that the order did not arrive, I phoned. An English-speaking operator because I found out that the head office is in Paris. I wrote an email asking and they sent me the tracking number of the shipment. The status of the shipment is always the same...and Celeris, who is the carrier, told me that they can't tell me anything. I have sent two more e-mails with no response. Today is June 2nd. And according to an automatic email the order was shipped on May 11th. My opinion is a shame.

This website works with the worst delivery company out there. Before making a purchase through this website check the reviews on the internet about Zeleris which is the delivery company they work with.

Lovely kits well packaged . It was asame that it fell during COVID-19 i will reorder with 1001 in the near future. be safe Mr D Read

Impressed with the quality of this Trumpeter A6M2 kit, first one I���ve had from this manufacturer. Delivery a bit slower than expected but there is a pandem

No complaints very quick delivery and delevered safely will definitely be shopping with 1001 again

Excellent service. Thank you

Terrible experience... the scaletrix came with a french plug (I ordered from a British website, I.e. a .co.uk and had it delivered to an English address so it should���ve come with an English plug). There are no phone numbers that actually work !!! And i have looked all over the internet for contact phone numbers. I had to spend ��25 to return the scaletrix as it���s broken (and I had to buy a french to Uk plug adapter). When I do get a reply to my questions (sent via the website) my question is rarely answered correctly!!! And I am still chasing them up for my refund and also for them to reimburse me for the postage for me to return the broken scaletrix set

Received quickly and in good condition

Good performance

Delivery respected very good product I recommend

They're really clever - they don't reply to e-mails and what's more, they don't answer the phone under the pretext of containment, even today, June 3, despite the deconfinement. I'm PERSISTENT and I'm far from giving up my reminders because it's been LAMENTABLE since the beginning of the year.

Ordered four kits on 13th Maydelivered 3rd June Excellent service.

Ordered a body wrong one was sent at first but customer support was fantastic got another one sent and rectified the problem in a reasonable amount of time. Shipping was fast to Canada even with covid 19. Will order again 5*****!!

Ordered a body Ordered a body, wrong one was sent at first but customer support was fantastic, got another one sent and rectified the problem in a reasonable amount of time. Shipping was fast to Canada even with covid 19. Will order again 5*****!!

Ordered four kits on 13th May,delivered… Ordered four kits on 13th May,delivered 3rd June Excellent service.

I placed an order of almost 200 euros on the 17th of March still has not arrived we are at the 3rd of June I wrote several emails but with answers they vague and I also asked to be refunded but they keep saying that the parcel will arrive.The traking of the French post office keeps saying that the parcel has not even been entrusted pessimi.Now I will move accordingly because after three months it is not possible that nothing has arrived yet

Very bad delivery even considering the epidemic situation. Very bad monitoring of the delivery. The product also is poorly conce pted

Very long delivery time, everything else ok.

Last order a bit long because of lack of a product but I was warned.

Lack of information but very good reactivi

Order complete and well packaged

The only criticism is the lack of information on the colors to be applied to the figurines.

Very good service well packed order nick

Fast delivery and quality products. Parfa

Delay for certain materials a little long (but this may not be your fault)

I can't answer that fully. I haven't put it together yet. I put 4 because the package came even earlier than expected and in good condition. For the assembly. I'll let you know when I've finished assembling it.

I appreciated the order tracking information and the fact that the packages arrived in good condition. About the site: Well done site. Plenty of choice. The searches to find the products are efficient. One regret: the prices are high compared with others.

Modelists and modellers from all over the world keep on having fun and creating.

Excellent order tracking despite delivery problems during the confinement period. On the other hand, the price of certain items is higher than at other distributors, such as the Friulmodelli tracks or the Tamiya 135th tank models. These price differences can't be justified by delivery costs, which are included in the price.

No problem except delivery time but covid19 obliges....

Large selection of items fast delivery

Posting a little slow of confinement obliges

Hard to find kit they had at a reasonable price with decent shipping window. Will use them again.

Italeri C130J Herc Model 1/48 Hard to find kit they had at a reasonable price with decent shipping window. Will use them again.

Italeri C130J Herc Model 1/48 Hard to find kit they had at a reasonable price with decent shipping window. Will use them again.