Reviews 1001hobbies

Dear Sir or Madam, my opinion is totally unsatisfactory because as of today I have NOT received my order. Regards

Everything was correct and on time and the packaging was very secure. Thank you.

Great service, although delivery a little later than promised, maybe sue to COVID! Had the model available when others didn���t! Will us

Excellent service. Really fast and trouble free.

I have been claiming my package for days and it has been more than a month since I paid for it. I would like to know if you are as serious as you seem to be ***Please, a little bit of seriousness ***either you bring me the package or you give me my money back.

Fairly well

I found this company online thought i would give them a try. I read a lot of reviews after i purchased the item i bought a remote control truck. The company says based in UK but actually is based in Paris. My item arrived in the specific time stated, and well pleased thank you, a pleasure doing business with you. Would buy again from them if and when my future needs. My kindest and best regards, Gloria.

I saw an item via a Google search a �280 Gaming Heads statue that is difficult to get hold I ordered the item from 1001 Models nearly 3 weeks ago now. The item was shown to be in stock and payment was processed though PayPal. There was the added cost of paying with PayPal which later on checking the order details reads as shipping and handling cost though shipping was free due to the purchase amount. So I was a happy man as I had tracked the item down after months of searching. Next day I log into the account and see that the Statue is marked as unavailable weird it was shown as available when I purchased it payment had been processed and taken via PayPal. Here begins the fun part (not) I sent 3 emails to clarify the situation I received 2 back 3 days later in French La demande # Order Query a �t� close et fusionn�e dans cette demande. Dernier commentaire dans la demande # For those of you not fluent in French (Myself included thank you Google translate) All it said was they had �closed and merged into this request�. I would not hear back from them until the next day luckily in English to say that they would receive the item within 10 days. Happy days or so I thought. The following days (now weeks) of email tennis I received an email �we juste received your products and the refund will be available next week. Would you like tyour product .� Yes I would like my product hence why I initially ordered it. Bizarrely they reply �We inform you that the refund of your order # was requested on May 26th from our accounting department. This refund will be made through the payment channel as stipulated by French law. We would like to inform you that a refund can be deferred by one month if you are in deferred payment. We insist that this refund will be made within 14 working days.� So you are not sending it out to me then? How does PayPal instant payment require 14 days to refund? Why do I need to abide by French law when I am a UK customer paying with PayPal? So nearly 3 weeks on and waiting for either a refund or item I�m confused as to which one.

A site that offers a wide range of products, efficient delivery and great sorting criteria for searching for a type of product on the site page. No worries about delivery. The only downside is that prices are sometimes higher than with other retailers.

Overall satisfied except for navigation on the site where a few bugs exist. I have an unconfirmed order that I had a lot of trouble deleting. Otherwise, there's a lot of choice in both models and manufacturers. It's pretty well organized when it works.

High quality

Always good service and on time

Super fast and competent

Serious and fast delivery

Embarrassing Email Tennis Customer Service I saw an item via a Google search, a £280 Gaming Heads statue that is difficult to get hold of, I ordered the item from 1001 Models nearly 3 weeks ago now. The item was shown to be in stock and payment was processed though PayPal. There was the added cost of paying with PayPal, which later on checking the order details reads as shipping and handling cost, though shipping was free due to the purchase amount. So I was a happy man as I had tracked the item down after months of searching. Next day I log into the account and see that the Statue is marked as unavailable, weird it was shown as available when I purchased it, payment had been processed and taken via PayPal. Here begins the fun part (not) I sent 3 emails to clarify the situation, I received 2 back 3 days later in French, La demande # Order Query a été close et fusionnée dans cette demande. Last comment in request # For those of you not fluent in French (Myself included, thank you Google translate) All it said was they had 'closed and merged into this request'. I would not hear back from them until the next day luckily in English to say that they would receive the item within 10 days. Happy days, or so I thought. The following days (now weeks) of email tennis I received an email 'we just received your products, and the refund will be available next week. Would you like tyour product .' Yes, I would like my product, hence why I initially ordered it. Bizarrely they reply 'We inform you that the refund of your order # was requested on May 26th from our accounting department. This refund will be made through the payment channel as stipulated by French law. We would like to inform you that a refund can be deferred by one month if you are in deferred payment. We insist that this refund will be made within 14 working days.' So you are not sending it out to me then? How does PayPal instant payment require 14 days to refund? Why do I need to abide by French law when I am a UK customer paying with PayPal? So nearly 3 weeks on and waiting for either a refund or item, I'm confused as to which one.

Not bad but would have been better with paint and glue

Great all round

I am very satisfied with my order, both in terms of quality and delivery time.

RAS compliant product received on time

Efficient search site with lots of choice

Conforms to order

Very good service

Embarrassing Email Tennis Customer Service I saw an item via a Google search, a £280 Gaming Heads statue that is difficult to get hold, I ordered the item from 1001 Models nearly 3 weeks ago now. The item was shown to be in stock and payment was processed though PayPal. There was the added cost of paying with PayPal, which later on checking the order details reads as shipping and handling cost, though shipping was free due to the purchase amount. So I was a happy man as I had tracked the item down after months of searching. Next day I log into the account and see that the Statue is marked as unavailable, weird it was shown as available when I purchased it, payment had been processed and taken via PayPal. Here begins the fun part (not) I sent 3 emails to clarify the situation, I received 2 back 3 days later in French, La demande # Order Query a été close et fusionnée dans cette demande. Dernier commentaire dans la demande # For those of you not fluent in French (Myself included, thank you Google translate) All it said was they had ’closed and merged into this request’. I would not hear back from them until the next day luckily in English to say that they would receive the item within 10 days. Happy days, or so I thought. The following days (now weeks) of email tennis I received an email ‘we juste received your products, and the refund will be available next week. Would you like tyour product .’ Yes, I would like my product, hence why I initially ordered it. Bizarrely they reply ‘We inform you that the refund of your order # was requested on May 26th from our accounting department. This refund will be made through the payment channel as stipulated by French law. We would like to inform you that a refund can be deferred by one month if you are in deferred payment. We insist that this refund will be made within 14 working days.’ So you are not sending it out to me then? How does PayPal instant payment require 14 days to refund? Why do I need to abide by French law when I am a UK customer paying with PayPal? So nearly 3 weeks on and waiting for either a refund or item, I’m confused as to which one.

Product ok as described but eternal delivery...more than 20 days....

Excellent service.

First order arrived on time the second one is 16 days in processing and no one responds to my emails.... bad.

All perfect !!! Top !!!

Good model. Accurate description. Reasonable price and shipping. Quite a long delivery time.

Compliant order delays due to confinem

Items ordered from 1001 due to availability. Shipping time very acceptable given Covid-19 arrangements. Very good packaging. However, prices are high (one star lower).

Good service, fast delivery. Interesting range

Order received as soon as possible

Very good site with a wide selection!

Compliant parcel received within a reasonable time given the confinement context.

Good choice, market price and good delivery service...What more could you ask for?

Nothing to say everything was perfect except with the pos

I just bought some paint. I plan to make another model after the titanic. I just hope that your parcels are packed with care. I had a very unpleasant surprise with your competitor

As usual, quality product delivered on time.

Package received well in advance of order date quality service and tracking at

My husband was very happy with col