★★★★☆
based on 38258 reviews published
Latest customer reviews
Took over 2 weeks to arrive. Could have been shipping. But pleased with the product.
First shipment returned to sender, then my order was shipped to me urgently.
ORDER STILL NOT RECEIVED AFTER MORE… ORDER STILL NOT RECEIVED AFTER MORE THAN 7 WEEKS. Order: S4Q0KVYOH Placed on 04-27-2020: April 27th, 2020: I ordered 2 tins of paint, £10.00 each + £5.99 shipping, total £27.97 Today, June 17th 2020: The goods have still not arrived May 30th, 2020: I emailed 1001 Modelkits to enquire about my order of April 27. June 2nd, 2020: They replied to say one of the tins was not in stock. They offered a voucher in lieu of the product, or a different product of my choice (+ or - 5% of the original value). June 4th, 2020: I replied to say I would accept an alternative product priced £7.99 plus a £3 voucher. June 6th, 2020: Having had no reply from them, I re-sent the email of June 4th. June 10th, 2020: Having had no reply to either of my previous emails, I emailed again, asking them to cancel the original order and issue a refund, as I had lost faith in their ability to fulfil the order. June 17th, 2020: A reply – at last! – but it does not acknowledge my emails or refer to any requests from me it simply re-states the fact that the product is unavailable and offers a voucher in lieu (not even the choice of a product as previously). I have tried to ring on numerous occasions, but the phone number does not work. Clearly, in light of the above, I do not want the voucher, or indeed the goods originally ordered (and paid for) on April 27th, as I have now bought them elsewhere. HOW DO I GET MY MONEY BACK?
ORDER STILL NOT RECEIVED AFTER MORE THAN 7 WEEKS. Order: S4Q0KVYOH Placed on 04-27-2020: April 27th 2020: I ordered 2 tins of paint �10.00 each + �5.99 shipping total �27.97 Today June 17th 2020: The goods have still not arrived May 30th 2020: I emailed 1001 Modelkits to enquire about my order of April 27. June 2nd 2020: They replied to say one of the tins was not in stock. They offered a voucher in lieu of the product or a different product of my choice (+ or - 5% of the original value). June 4th 2020: I replied to say I would accept an alternative product priced �7.99 plus a �3 voucher. June 6th 2020: Having had no reply from them I re-sent the email of June 4th. June 10th 2020: Having had no reply to either of my previous emails I emailed again asking them to cancel the original order and issue a refund as I had lost faith in their ability to fulfil the order. June 17th 2020: A reply � at last! � but it does not acknowledge my emails or refer to any requests from me it simply re-states the fact that the product is unavailable and offers a voucher in lieu (not even the choice of a product as previously). I have tried to ring on numerous occasions but the phone number does not work. Clearly in light of the above I do not want the voucher or indeed the goods originally ordered (and paid for) on April 27th as I have now bought them elsewhere. HOW DO I GET MY MONEY BACK?
The only drawback was a rather long delivery time, but this was the result of Covid19, whose e
ORDER STILL NOT RECEIVED AFTER MORE... ORDER STILL NOT RECEIVED AFTER MORE THAN 7 WEEKS. Order: S4Q0KVYOH Placed on 04-27-2020: April 27th, 2020: I ordered 2 tins of paint, £10.00 each + £5.99 shipping, total £27.97 Today, June 17th 2020: The goods have still not arrived May 30th, 2020: I emailed 1001 Modelkits to enquire about my order of April 27. June 2nd, 2020: They replied to say one of the tins was not in stock. They offered a voucher in lieu of the product, or a different product of my choice (+ or - 5% of the original value). June 4th, 2020: I replied to say I would accept an alternative product priced £7.99 plus a £3 voucher. June 6th, 2020: Having had no reply from them, I re-sent the email of June 4th. June 10th, 2020: Having had no reply to either of my previous emails, I emailed again, asking them to cancel the original order and issue a refund, as I had lost faith in their ability to fulfil the order. June 17th, 2020: A reply - at last! - but it does not acknowledge my emails or refer to any requests from me it simply re-states the fact that the product is unavailable and offers a voucher in lieu (not even the choice of a product as previously). I have tried to ring on numerous occasions, but the phone number does not work. Clearly, in light of the above, I do not want the voucher, or indeed the goods originally ordered (and paid for) on April 27th, as I have now bought them elsewhere. HOW DO I GET MY MONEY BACK?
Well-stocked online store, although a little complicated to understand at first, but you get used to it, especially when you find what you're looking for. Keep up the good work. Sincerely
Great service!
The P40 kit arrived safe n packaged… The P40 kit arrived safe n packaged well. It was easy to prep and truly RTF . I will happily purchase from 1001 again ??
The P40 kit arrived safe n packaged well. It was easy to prep and truly RTF . I will happily purchase from 1001 again ??
The box arrived in very poor condition not to mention the waiting time
Everything conforms to my order
Order delivered quickly quality items ( paints ) and plastic cutting table with traÃ
The P40 kit arrived safe n packaged... The P40 kit arrived safe n packaged well. It was easy to prep and truly RTF . I will happily purchase from 1001 again ??
I had ordered 4 pots of paint""flat black"" from Tamyia . Although the shipment was very satisfactory, the quality of the paint was not the same. My first order was completely satisfactory (glass jar with color label), but this latest order (glass jar with black and white label only), while the color was perfect, the texture wasn't the same. I was careful to mix it, but it was never so fluid and so easy to apply. So I don't know if it's much thicker than it was originally, or if the thicker pots of paint have been used.
Great price and on time delivery , that all they said they'd do and they did it well.
Due to Covid19 there was a malfunction in terms of stock transport communication.... At first it was a disaster! Ending with a cancellation and reimbursement of the order? But after a couple of phone calls and getting organized in response to Covid19 there is no more complaint. My puzzle took a month longer than expected to arrive but because I finally liked the deal I got and reordered from them. It was a matter of adapting to the new s
Everything went as it should have
The delivery was fast and the product is just as the pictures show Thank you.
Confirmed with credit card they have my… Confirmed with credit card they have my money but No email acknowledgement of order No contact with ship date, Phone number doesn't work tried several times to use the ""contact us"" page and keep getting ""An error occurred while sending the message, please try again. "" WTH
Confirmed with credit card they have my money but No email acknowledgement of order No contact with ship date Phone number doesn't work tried several times to use the ""contact us"" page and keep getting ""An error occurred while sending the message please try again. "" WTH
Pretends to have goods you pay and then you get the message it can not be delivered and to the good end is still a nice end that it was then so that I looked at the page and had to realize that the article I had ordered is still supposed to be available and can be delivered in 2-4 weeks. so once and never again. oh yes at the end it was still said I may order something with the same value and or get a voucher for a next purchase. A totally bad behavior towards customers. I can only advise against ordering there
Uncomplicated ordering and fast shipping. Gladly again.
Everything arrived very quickly (despite the crisis) the products are quality I recommend their servic
Website well done and orders well routed (I have one in the pipe)
The model has not yet been started. Difficult to give an opinion on its composan
Fast delivery, well packaged. Item as expected
Fast delivery, perfectly packaged, compliant product = satisfied customer
The parcels arrive in good condition but the delivery is expensive to pay because I ordered a package on December 2, 2019 and today June 14, 2020 it is still p
Very satisfied arrived on time very good product
Confirmed with credit card they have my... Confirmed with credit card they have my money but No email acknowledgement of order No contact with ship date, Phone number doesn't work tried several times to use the ""contact us"" page and keep getting ""An error occurred while sending the message, please try again. "" WTH
Fast conforming shipment. Perfect.
Order placed and paid on May 21 June 15 not a message no delivery. On 2 comamdes it is the 2nd flop thank you. My advice: change profession. Patrick k
Ordered 3 months ago and still haven't received anything. They replied to my first reminder e-mail, but I haven't heard from them in 1? months! Site to be avoided absolutely Request 308577 Order WNVBCMTRQ or 197726 according to your mail dated April of
Very satisfied
Very good service
Conforms to the order and on time nothing to red
Fast shipping, good product quality
I am completely satisfied with your service
Product ok but a little late in delivery compared to the date initially planned (but we were during containment .