/5
★★★★☆
based on 37028 reviews published
★★★★☆
based on 37028 reviews published
Latest customer reviews
5
/5
★★★★★
All very correct
Comprador Verificado
purchased on 03/03/2021
Translated review
5
/5
★★★★★
They meet the deadlines they give even when some of the products are not in stock and they say that it takes X time to arrive that time is realistic (my order had a product in replenishment that indicated between 2 and 4 weeks and effectively two weeks to send it).
Comprador Verificado
purchased on 03/03/2021
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1
/5
★☆☆☆☆
I still have not received my order. It was shipped much later than the estimated delivery date (it was estimated to arrive the week of February 17 and they did not ship until the 25th) without anyone contacting me to warn me that there would be delays (the first news I had about the order was that it was deposited at the post office to be shipped on the 25th). On other platforms I have always been warned if there could be any delay or other type of incident but in this case nothing. I will never buy anything through this platform again.
Comprador Verificado
purchased on 03/03/2021
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4
/5
★★★★☆
Fine webshop and fast delivery
Geverifieerde Koper
purchased on 03/03/2021
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5
/5
★★★★★
Excellent efficiency
Acheteur Vérifié
purchased on 02/03/2021
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Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5
/5
★★★★★
I was very satisfied with the entire process. The shipment arrived within a reasonable time despite Corona. I liked the good selection. I was unable to fulfill all my wishes with other providers. I thought the packaging was very secure but a little too big. J.K.
Verifizierter Käufer
purchased on 02/03/2021
Translated review
Answer from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
5
/5
★★★★★
An awful company that send me the wrong product and refuses to answer my mails or messages even though I even contacted them by phone. Money first customers last. Beware before buying anything from these people.
Verified Buyer
purchased on 02/03/2021
1
/5
★☆☆☆☆
Good sharing of information but when 1001 sends notifications of shipping that they would include what was shipped.
Verified Buyer
purchased on 02/03/2021
5
/5
★★★★★
Ordering was easy thankfully not everything was in French. Tracking was a little hit and miss. I got a notice of delivery due on 2/24/21 a couple of days later it was changed to 2/22/21 and I was thrilled. package finally arrived on 3/1/21. I was starting to worry but everything was in the box and well packed for the long trip. Would certainly use them again.
Verified Buyer
purchased on 02/03/2021
5
/5
★★★★★
Quick response to email many choices in the various model cordialemen
Acheteur Vérifié
purchased on 02/03/2021
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
1
/5
★☆☆☆☆
Disasterous custormer service An awful company that send me the wrong product and refuses to answer my mails or messages, even though I even contacted them by phone. Money first, customers last. Beware before buying anything from these people.
Acheteur Vérifié
purchased on 02/03/2021
Translated review
Answer from 1001hobbies
Hello, We apologize for this incident. We will do our best to make your next experience a wonderful one. We wish you a pleasant day. Kind regards, Customer service 1001 hobbies.
5
/5
★★★★★
Fast delivery nothing to report
Acheteur Vérifié
purchased on 02/03/2021
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
4
/5
★★★★☆
Delivery a little long but very good
Acheteur Vérifié
purchased on 02/03/2021
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5
/5
★★★★★
Order handled with seriousness and competence. Plenty of choice. Confian
Acheteur Vérifié
purchased on 02/03/2021
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
4
/5
★★★★☆
Good sharing of information Good sharing of information, but when 1001 sends notifications of shipping that they would include what was shipped.
Verified Buyer
purchased on 02/03/2021
Answer from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
4
/5
★★★★☆
The delivery and service have been correct. A lot of variety of models to choose from. Good price. It would be necessary to correct some models or put some more information or photos of content one of the requested models is of a different scale and does not conform to the requested one.
Comprador Verificado
purchased on 02/03/2021
Translated review
5
/5
★★★★★
No problems, fast shipping. I like it especially for the Revell products that are not so easy to get in Spain.
Comprador Verificado
purchased on 02/03/2021
Translated review
5
/5
★★★★★
Ordering was easy Ordering was easy, thankfully not everything was in French. Tracking was a little hit and miss. I got a notice of delivery due on 2/24/21 a couple of days later it was changed to 2/22/21 and I was thrilled. package finally arrived on 3/1/21. I was starting to worry but everything was in the box and well packed for the long trip. Would certainly use them again.
Acheteur Vérifié
purchased on 02/03/2021
Translated review
Answer from 1001hobbies
Dear Tim, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
4
/5
★★★★☆
Good sharing of information Good sharing of information, but when 1001 sends notifications of shipping that they would include what was shipped.
Acheteur Vérifié
purchased on 02/03/2021
Translated review
Answer from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
1
/5
★☆☆☆☆
Disasterous custormer service An awful company that send me the wrong product and refuses to answer my mails or messages, even though I even contacted them by phone. Money first, customers last. Beware before buying anything from these people.
Verified Buyer
purchased on 02/03/2021
Answer from 1001hobbies
Hello, We apologize for this incident. We will do our best to make your next experience a wonderful one. We wish you a pleasant day. Kind regards, Customer service 1001 hobbies.
4
/5
★★★★☆
Very good ...
Acquirente Verificato
purchased on 02/03/2021
Translated review
1
/5
★☆☆☆☆
I canceled and revoked my order by email on the same day as there was no option to do so online. Then I was informed that my parcel was being prepared for dispatch. I called the hotline and ended up in France. Then I thought everything was sorted. In the evening I received a message from DHL that my shipment had been announced electronically. Another email. There was no reply via Paypal either. Perhaps I can find out here whether I should refuse to accept the parcel or accept it first and then send it back (30-day right of return). Communication is a catastrophe and there have been no replies to my many emails and inquiries.
Verifizierter Käufer
purchased on 02/03/2021
Translated review
Answer from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
2
/5
★★☆☆☆
Item requested at 26122020 and finally got another one at 01032021 Was probably not available and they didn't let us know After several mails and phone calls it still came out okay The phone in the Netherlands was served by a French clerk who doesn't speak Dutch and hangs up after a while
Geverifieerde Koper
purchased on 02/03/2021
Translated review
5
/5
★★★★★
The delivery time is very acceptable. Everything is
Acheteur Vérifié
purchased on 02/03/2021
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
5
/5
★★★★★
Perfect delivery on time nothing to complain Telephone reception rea
Acheteur Vérifié
purchased on 02/03/2021
Translated review
5
/5
★★★★★
The products on offer are numerous and cover the needs of model enthusiasts. The site is well organized. The order was well managed and delivered on time.
Acheteur Vérifié
purchased on 02/03/2021
Translated review
1
/5
★☆☆☆☆
Deplorable delivery times !!!! Order placed on 8022021 still not delivered ...!!!! Inaccepta
Acheteur Vérifié
purchased on 02/03/2021
Translated review
5
/5
★★★★★
Ordering was easy Ordering was easy, thankfully not everything was in French. Tracking was a little hit and miss. I got a notice of delivery due on 2/24/21 a couple of days later it was changed to 2/22/21 and I was thrilled. package finally arrived on 3/1/21. I was starting to worry but everything was in the box and well packed for the long trip. Would certainly use them again.
Verified Buyer
purchased on 02/03/2021
Answer from 1001hobbies
Dear Tim, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Great service a guarantee
Acquirente Verificato
purchased on 01/03/2021
Translated review
5
/5
★★★★★
Excellent and quality
Acquirente Verificato
purchased on 01/03/2021
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