/5
★★★★☆
based on 37022 reviews published
★★★★☆
based on 37022 reviews published
Latest customer reviews
5
/5
★★★★★
Great customer service and very nice contact. A clear recommendation!
Verifizierter Käufer
purchased on 01/03/2021
Translated review
Answer from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
5
/5
★★★★★
Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.
Verified Buyer
purchased on 01/03/2021
2
/5
★★☆☆☆
Is a grate store interesting things the service is excellent and the shipping fast good store five stars
Verified Buyer
purchased on 01/03/2021
5
/5
★★★★★
Pretty good service how ever when you send out a shipping notice tell the customer what is being shipped.
Verified Buyer
purchased on 01/03/2021
5
/5
★★★★★
You shipped the items very fast and there was no errors. Thanks you and will definitely use you guys again.
Verified Buyer
purchased on 01/03/2021
5
/5
★★★★★
Good online service and prompt delivery. No complaints! The Website presentation could be improved by making the navigation better waymarked and clearer. The scene is rather crowded and working out the key 'buttons' that make one's searches work are not as easy to identify as they might be. The constant need to go back to reinstate filters between looking for items and loading up the sales basket might be worth looking at. Once the selection had been made, the service worked as it should very well. Thank you.
Verified Buyer
purchased on 01/03/2021
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
1
/5
★☆☆☆☆
As of today, I have still not received the order I paid for. I'm starting to get really angry.
Verifizierter Käufer
purchased on 01/03/2021
Translated review
3
/5
★★★☆☆
Poor packaging Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.
Verified Buyer
purchased on 01/03/2021
Answer from 1001hobbies
Dear Matthew, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
1
/5
★☆☆☆☆
Failed to at time of placing order notify of additional costs for delivery from France. Not confirmed when I will get my refund
Verified Buyer
purchased on 01/03/2021
Answer from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
2
/5
★★☆☆☆
I had no idea that i was ordering from France. It took 3 weeks to arrive and I had several mis leading emails saying I had not completed my order when I had. Should have made it clear it was not a UK delivery, I would not have ordered such small items from so far away. Products were fine when they eventually arrived
Verified Buyer
purchased on 01/03/2021
Answer from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
5
/5
★★★★★
You shipped the items very fast and… You shipped the items very fast and there was no errors. Thanks you and will definitely use you guys again.
Verified Buyer
purchased on 01/03/2021
Answer from 1001hobbies
Dear James, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Is a grate store Is a grate store, interesting things, the service is excellent and the shipping fast, good store, five stars
Verified Buyer
purchased on 01/03/2021
Answer from 1001hobbies
Dear Andres, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Is a grate store Is a grate store, interesting things, the service is excellent and the shipping fast, good store, five stars
Acheteur Vérifié
purchased on 01/03/2021
Translated review
Answer from 1001hobbies
Dear Andres, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
3
/5
★★★☆☆
Poor packaging Model was in bubble wrap packaging and Revell box had clearly been crushed and otherwise manhandled. It does not appear at a glance that any parts are damaged but whoever your logistics company is should consider using a box to ship these model kits in as they are fragile and have many small parts that can break easily.
Acheteur Vérifié
purchased on 01/03/2021
Translated review
Answer from 1001hobbies
Dear Matthew, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
3
/5
★★★☆☆
Long delivery time...
Acheteur Vérifié
purchased on 01/03/2021
Translated review
1
/5
★☆☆☆☆
Bjr j'ai commandé le 8 février Le paiement a été débiter de mon compte Ma commande est toujours en cours de traitement depuis le 902 On me demande de contacter par mail mais 0 réponse je recommande vraiment pas se site Je suis toujours dans l'attente de la commande de plus de 70€ cela est
Acheteur Vérifié
purchased on 01/03/2021
Translated review
3
/5
★★★☆☆
I paid the supplement to have delivery by Colissimo. I was supposed to be delivered on Saturday 27 my order was for a birthdayI was not delivered and I received a message from Colissimo which said that they could not delivertherefore conditions not respected and I can not even contact thembecause their site does not work.
Acheteur Vérifié
purchased on 01/03/2021
Translated review
4
/5
★★★★☆
Choice OK but delivery a little slow.
Acheteur Vérifié
purchased on 01/03/2021
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2
/5
★★☆☆☆
I paid for a fast delivery It arrived almost one month later.
Acheteur Vérifié
purchased on 01/03/2021
Translated review
1
/5
★☆☆☆☆
I'm horrified by the praise in some of the reviews. In my case, I've had no news of my order since February 16, and I have to go through truspilot to get some semblance of a polite but unkept promise, even though I've left four messages on my account with such behavior, I don't give a damn about your future...... I don't blame you for not knowing how to deliver, but for not communicating...it's simply shameful and unworthy of a COMMERCIAL company....... To read or hear you...
Acheteur Vérifié
purchased on 01/03/2021
Translated review
5
/5
★★★★★
Order managed with professionalism in the midst of a health crisis. Total traceability of
Acheteur Vérifié
purchased on 01/03/2021
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5
/5
★★★★★
All's well not
Acheteur Vérifié
purchased on 01/03/2021
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4
/5
★★★★☆
All is well... However.........nobody's perfect....... A small monetary effort for loyalty would be welcome
Acheteur Vérifié
purchased on 01/03/2021
Translated review
4
/5
★★★★☆
Fast delivery. But as all too often, the label on the paint hides the references. Otherwise nothing to say. Saluta
Acheteur Vérifié
purchased on 01/03/2021
Translated review
1
/5
★☆☆☆☆
I need to be reimbursed for a previous order of 135.96 eurosI've sent you several emails and no reply, and we can't get you on the phone.
Acheteur Vérifié
purchased on 01/03/2021
Translated review
4
/5
★★★★☆
Information Pretty good service, how ever when you send out a shipping notice tell the customer what is being shipped.
Verified Buyer
purchased on 01/03/2021
Answer from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
4
/5
★★★★☆
Information Pretty good service, how ever when you send out a shipping notice tell the customer what is being shipped.
Acheteur Vérifié
purchased on 01/03/2021
Translated review
Answer from 1001hobbies
Dear Louis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
You shipped the items very fast and... You shipped the items very fast and there was no errors. Thanks you and will definitely use you guys again.
Acheteur Vérifié
purchased on 01/03/2021
Translated review
Answer from 1001hobbies
Dear James, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Received the model kit in excellent condition. I do Request that any item ordered would be tracked to every location it traveled to its final destination next time.
Verified Buyer
purchased on 28/02/2021
5
/5
★★★★★
Received the model kit in excellent… Received the model kit in excellent condition. I do Request that any item ordered would be tracked to every location it traveled to its final destination, next time.
Verified Buyer
purchased on 28/02/2021
Answer from 1001hobbies
Dear John, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies