★★★★☆
based on 37931 reviews published
Latest customer reviews
Order took a long time to arrive tel tracking very poor
Very satisfied. Despite the covid 19 problem and its effect on shipping I received everything (glazes and modeling colors) in a timely manner. Positive experience for me.
My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I�m just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
I am writing this to say that I am rating 1001 model kits as excellent, for the sheer variety of products and the range of scales available. The quality of your products are great and I will be ordering more kits very soon. I will not hesitate to recommend you to any of my friends. A good service such as yours is a godsend to us modelers and kit builders, in these difficult times. Your website and your services are greatly appreciated, so please keep up the great work. Yours sincerely, William.
This website helped me out alot when I was finding paint for my model lorrie. And the post was good aswell regarding the problem we are in.
My item was shipped 8 days ago and I… My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I’m just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
Deadline met. Huge choice.
Parcel arrived with delay but I think that the post office is responsible for this delay. cordialemen
Product conforms delay a little long but this is not your fault voucher problem solved very quickly by your team
Fast delivery and compliant products.
My item was shipped 8 days ago and I... My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I'm just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
Everything arrived as expected
Very poor service, practically a scam. I placed an order last April 24 and today 27 days later I am still waiting for them to send it to me despite my constant complaints. They claim to be out of stock of two items but despite having accepted their offer of a credit note (they do not refund the money) I still have not received the rest of the products I bought and paid for.
Long lead times and incomplete deliveries lack of reliable information from the customer
They said they had my item in stock i... they said they had my item in stock i paid them nearly £100.00, when it didn`nt arrive, i checked tracking, only to see ""not available"" i e mailed them, and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want, i said i wanted my money back . they have not answered me . i have tried time and time again to contact them ,but no reply. dont make the same mistake as me-dont trust them to refund .
Efficiency correct material trouble-free shipping
Delivery a little long in these times of confinement... I'll get to it next time! Excellent service. Highly recommend
Perfect delivery on time during containment problems
But who delivered it orderedou Not to the addressee Strange?
They said they had my item in stock i paid them nearly �100.00 when it did`nt arrive i checked tracking only to see ""not available"" i e mailed them and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want i said i wanted my money back . they have not answered me . i have tried time and time again to contact them but no reply. dont make the same mistake as me-dont trust them to refund .
Relevant information required for customs clearance in Switzerland was forgotten. This extended the delivery time by weeks.
Everything is fine, very nice model, great price and excellent communication.
They said they had my item in stock i… they said they had my item in stock i paid them nearly £100.00, when it did`nt arrive, i checked tracking, only to see ""not available"" i e mailed them, and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want, i said i wanted my money back . they have not answered me . i have tried time and time again to contact them ,but no reply. dont make the same mistake as me-dont trust them to refund .
Model ""fanatic"" if I can call it that ... I'm talking about an Audi R8 ... Challenging assembly ... So it takes passion and dedication ... What to say really nice!
Despite the confinement, many quality products available and a concern for customer satisfaction
Very good site with lots of choice and fast shipping
Although the situation is understandable, it has been a bit slow.
Received as ordered
Fast delivery
Package conforms, efficient follow-up. Given the situation ""Covid 19"" delay a little long. I will recommend
Very good Zvezda model. Just beware of the transmission: don't hesitate to go as far as the fifth burst to stick all the little ones for good.
Product conforms.
Bonjour votre site est très bien pour le choix des marques mais lorsque l'on tape sur la description d'une maquette il serait très judicieux d'avoir les références des peintures pour celle-ci je prépare actuellement une commande de plusieurs modèles et je suis dans le doute pour mon stock de peint
EVERYTHING IS IN ORDER BRAVO AND THANK YOU
Very good. Fast delivery
Everything is perfect from order to delivery. Thank you very much
Perfect, everything's ok!
Everything was perfect thank you very much
Delivered on time and in perfect condition
Products ok delivery a little long but any reopening is complicated