★★★★☆
based on 39264 reviews published
Latest customer reviews
Delivered super fast !!!!
It took me ages to get my money back
Placed order n 197323 on March 17 nn I have received nothing contacted several times by email every now and then they respond but always with incomprehensible answers The last response was that I would be refunded this at the beginning of June then disappeared and no refund I have reported to both postal police and financial police only teasing bad experience
Maximum seriousness in shipping. Well made models the various parts fit together best.
Got what I wanted with swift delivery and excellent customer service at amazing prices its perfect.
Model took two and a half weeks to arrive, although advertised it wasn���t in stock, no email from company until i emailed them. Model arrived just covered in bubble wrap no additio
Excellent, prompt service and first class product. I am delighted with its quality.
Quick service. great choice
Product like the original when I was younger
Very poor after-sales service: - very long response times - poor communication within the team - need to explain the same things several times (despite written records...) - promises not kept... I will not return. I don't recommend
Satisfactory for the site, order processing time and product packaging. All positive
The product ordered corresponds to my expectations
Order received quickly and conform
Excellent model, very happy. Fast delivery
Very fast delivery
Fast and accurate delivery
Thank you for your excellent service. Sincerely . G.Corba
I am very happy with my delivery, I found the soldiers to be of very good quality and the delivery was very serious and very careful! ???????????? A
Fast and everything you need. thank you
Perfectly perfect
RAS order complies with my expectations and nothing to report for the delivery
Fast service and you guys actually have (and deliver) what you promise on the site And those are occasionally fairly unique and rare pieces Highly recommended!
Absolutely terrible service took over… Absolutely terrible service took over 14 days to arrive for items that fitted in a large envelope type package , no updates , it took them 5 days before it was sent from the day of my payment for the order, the worst online shop I have ever used , no way to realistically contact and when I did email no reply after 3 emails , obviously they don’t care about their customers at all ! will not buy from again ever
Despite the scheduled waiting time on the other hand I am satisfied with the purchase. I received a vintage Monogram kit one can say from the 1970s new undamaged and perfectly packaged. This does not happen all the time. Kind and professional. Thank you
Hello I received my R5 Turbo model in the post. But the package was folded in two. However nothing is broken inside. I find it shocking to see this kind of delivery principles.
Delivery times too long
You should be informed which items are really in stock before finalizing the order.
I bought the models for a gift, but I'm not sure they're what you'd expect, as the model looks very small to me! But as it's not for me, I'll check with the person who wanted the gift if it suits them (I've never made a model so it's hard to have an opinion). Delivery was fairly quick to the store in the 11th arrondissement. As the parcel was the size of an A4 envelope, I thought it was a shame that it wasn't sent to our address free of charge. Collection went smoothly, but I think customers should be advised to call before visiting the store, as I had the impression that opening hours were restricted. I tried to buy a puzzle at the same time as this order but there was very little choice (almost all were out of stock).
Nothing to say good quality model
Product arrived earlier than expected call on my as soon as the
La 5 eme étoile quand j'aurais mon avoir suite retour Faudrait penser à faire des offres de fidélité sous forme de bons d'achat ou de frais de port g
Absolutely terrible service took over 14 days to arrive for items that fitted in a large envelope type package no updates it took them 5 days before it was sent from the day of my payment for the order the worst online shop I have ever used no way to realistically contact and when I did email no reply after 3 emails obviously they don�t care about their customers at all ! will not buy from again ever
Absolutely terrible service took over... Absolutely terrible service took over 14 days to arrive for items that fitted in a large envelope type package , no updates , it took them 5 days before it was sent from the day of my payment for the order, the worst online shop I have ever used , no way to realistically contact and when I did email no reply after 3 emails , obviously they don't care about their customers at all ! will not buy from again ever
Smooth transaction. Smooth transaction.
Order very well tracked and delivered on time despite the health crisis. I am very satisfied with the site and the products available. I hope, however, that I'll be able to stock up on the range of products I need to extend the range of scenarios I play for my games.
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Ordered on July 2nd and received on the 22nd! One item was missing and the parcel was damaged. After complaining to the after-sales service, the item was returned to me with the wrong reference number (although I had indicated by e-mail that the reference number was correct, but not the description). I therefore received an article that did not correspond. When I complained, I was told, not very politely, that it was I who had given the reference number. I'm not responsible for your problems with reference numbers.
It's difficult to choose the color of the pot on the screen, as it's not the real one.
Model purchased on this site as a gift card for a birthday price paid 101€99 price found on other sites for the same item between 50€ and 55€ (
Smooth transaction. Smooth transaction.