Reviews 1001hobbies

I am going to give 3 stars for the following reasons: - In mid-April I placed an order on the website they have a great catalog of many models at affordable prices. - All good in regards to payment report invoice etc. Knowing the situation that the world is going through in general for the CoVid19 I was patient and knew that the shipment would take a little longer to arrive and more having selected the Eco option (although they charge you 10€ shipping but good). -Now comes the problem when I asked for shipping information they replied that the item was not in stock with what I was very surprised because it had been 2 weeks and they told me that now it was not in stock (which would violate their own terms of sale where it specifies that if there is no stock of a product they must notify you within 48 hours). -Well, seeing this setback I asked for a refund because if there is no stock the logical thing to do is to cancel the order. I did not receive a reply. - But to my surprise today I receive the shipment (in perfect condition) later than ever. As a conclusion I understand that we are going through a difficult situation for companies and transports but as a customer opinion I think that the communication between buyer and seller should be improved and above all improve the logistics, why do they tell me that it is not in stock and 5 days later I suddenly receive my order? They could have warned me about it and saved me the worry of not knowing if I would receive my product or the money in case of refund. PS: The 1350 scale model ship is very successful and I will be able to enjoy it.

Went to buy TAMIYA 87131 Panel Line Accent Color Black and found that the shipping was more expensive than the item. I NEVER buy from companies that rip you off with shipping costs.

Totally disapointed. 24 .o4 order for some decals. Delivery expected 05.05. After me sending a polite message on May the 5th asking about my delivery time update the answer was quite rude saying I will have a refund. No atempts to solve my order. No excuses. I can see the product on the web page still aviable and aparentlly I can do another order. Never again! I hope they will refund. Dont use this company! The public relation stinks.

Went to buy TAMIYA 87131 Panel Line... Went to buy TAMIYA 87131 Panel Line Accent Color Black and found that the shipping was more expensive than the item. I NEVER buy from companies that rip you off with shipping costs.

The orders on this site are a real joke. At the time of my order (two cans of paint, so not a large parcel), the delivery date was marked 0505, i.e. two days after ordering, but I've still got nothing. The colks were only picked up on 0705, so it's taking customers for fools with misleading delivery dates. Then I'm from 93 and their store is in Paris, so I estimate that 1 week's wait for 2 cans of paint when we're 25 kilometers apart is a really long time. I'd also like to point out that I ordered 15 cans of paint from RUEDESMAQUETTE in Nantes. The order was placed on 28 April and delivered on 29 April, 500 km from my home. Conclusion: if you can't deliver on time, stop selling online because it's too expensive.

Totally disapointed Totally disapointed. 24 .o4 order for some decals. Delivery expected 05.05. After sending me a polite message on May the 5th asking about my delivery time update the answer was quite rude saying I will have a refund. No atempts to solve my order. No excuses. I can see the product on the web page still aviable and aparentlly I can do another order. Never again! I hope they will refund. Dont use this company! The public relation stinks.

Totally disapointed Totally disapointed. 24 .o4 order for some decals. Delivery expected 05.05. After me sending a polite message on May the 5th asking about my delivery time update the answer was quite rude saying I will have a refund. No atempts to solve my order. No excuses. I can see the product on the web page still aviable and aparentlly I can do another order. Never again! I hope they will refund. Dont use this company! The public relation stinks.

Went to buy TAMIYA 87131 Panel Line… Went to buy TAMIYA 87131 Panel Line Accent Color Black and found that the shipping was more expensive than the item. I NEVER buy from companies that rip you off with shipping costs.

Very bad with the excuse of Covid-19 They never shipped the goods!!! They assign the tracking number and then the package disappears it never turns out to have been delivered to the French post office. After more than in month of email exchange they do nothing and only find excuses not to refund the payment made on March 31. The order specified delivery in 7 days. Only excuses I received goods from Poland Italy etc etc without any problem!! do not recommend it is to be avoided!! added note 12052020 is almost in month and a half that you find excuses or make the refund now or complaint in the next two days. I have invited you many times to proceed with the refund but you do not want to know. I have already contacted the postal police to go directly to file a complaint. so I advise you to hurry thank you but patience is over in a piece

The delivery service is pitiful. I placed an order on April 27 on the page said that if I did it before 12 noon that day the order would reach me in the afternoon we are on May 8 and the order still does not appear. I understand the situation we are in but if they can not fulfill what it says on their website they should not put it. The order is for an urgent job that I had to do and they have already denied me for the delay. I will never order from this site again. In addition, the tracking of the shipment is null. The communication with the site is indifferent because they do not pay any attention to you.

One star because otherwise I can not write my experience. I placed an order on April 24 and today, May 8, I have not received it, but the worst thing is not that, what is regrettable is that there is no way to follow up on it. I understand the situation we are in but the total lack of communication as well as the possibility of being able to communicate with you is pitiful. This is not the way to become a customer. I am waiting for a response.

Everything was perfect fast delivery lots of choice attractive price

Bonjour 3 étoiles pour signaler quelques disfonctionnements. quelques erreurs de numérotation sur la notice. 2 paint pots out of 6 arrived unusable (se

Experience bordering on denunciation are aramai 16 days that I am waiting for my modellinisono dozens of written emails to which they respond part in French and part in Italian but always with vague and specious excuses bouncing lack of part of the order and claiming one day that the material has left a day later that it is stopped because they are not sure if my address is correct..... Embarrassing I still hope to receive what I ordered

Very fast and neat package ??????

Not recommended See the exorbitant price of the models You can have 2 for 10€ more on some if

I don't understand how a merchant site like this can function with the prices they charge! It's frankly politically incorrect and even more than incorrect! Prices are multiplied by 15 or 2 or even 3! I call them thieves .... Neither more nor less

Shipment tracking is very poor

THEY CHARGE YOU ALMOST 11€ FOR SHIPPING AND I HAVE BEEN WAITING FOR ALMOST THREE WEEKS AND THEY TELL ME TO BE PATIENT, SHAMEFUL, LOUSY SERVICE, NOTHING TO RECOMMEND.

I found 1001modelkits.com after searching for 1/72 pilots. They had a good selection and found what I was looking for. I ordered 3x PJ Production pilot packs and place my order on April 1st 2020. After 10 days I emailed them to find out the status of my order. They emailed back saying it was shipped. Since I live in the USA my order did arrive on May 2. Maybe because of the COVID and over seas shipping it took a bit to arrive but my order got here and am very happy.

Catastrophic! In my previous mails I press you for an order during the confinement for the project of a front wheel drive at the 18th in black gloss Tamiya. 3 weeks to send me some disgusting black otan tar ts63 from Tamiya. For pros, that's pathetic! On the phone and in the follow-up, zero points. I wanted to trust a French professional, and this is the last time! Belgium makes match in 4 days !!!! Contact me again urgently to repair your blunder !!!! Arnaud can

My parcel appears to have been dispatched a week ago, but the parcel tracker is still stuck on awaiting delivery from the sender. And no access to customer service on the site. On the other hand, my parcel was collected

My order of PJ Production Pilots I found 1001modelkits.com after searching for 1/72 pilots. They had a good selection and found what I was looking for. I ordered 3x PJ Production pilot packs and place my order on April 1st, 2020. After 10 days, I emailed them to find out the status of my order. They emailed back saying it was shipped. Since I live in the USA, my order did arrive on May 2. Maybe because of the COVID and over seas shipping, it took a bit to arrive, but my order got here and am very happy.

Order on march 30th and still nothing even though it is may 5th impossible to contact them i will not order from them again

My order of PJ Production Pilots I found 1001modelkits.com after searching for 1/72 pilots. They had a good selection and found what I was looking for. I ordered 3x PJ Production pilot packs and place my order on April 1st, 2020. After 10 days, I emailed them to find out the status of my order. They emailed back saying it was shipped. Since I live in the USA, my order did arrive on May 2. Maybe because of the COVID and over seas shipping, it took a bit to arrive, but my order got here and am very happy.

Delivery too long. Order placed on April 24 and charged the same day. Colissimo delivery charges also paid. Parcel only left the depot on April 30, 6 days later. Received on May 4. Damaged box without return form inside. On their website they say they will "" refund within 30 days if not satisfied"". It's totally false, they actually offer to give us a credit note. Site to flee! Never again

The parcel arrived safely containing my entire order. Products conform. Delivery times are correct for the containment period (1 week in this case).

My order was placed on March 25 and arrived today, May 4. Among other things, I had ordered an avro lancaster model and the pack with the 8 paints. None of the paints match the model. I'm still giving it three stars, as the site is generally very well rated and I'm aware of the difficulties associated with containment, but from a personal point of view I'm very disappointed.

Order placed March 27, 2020 package received May 04, 2020 no mail no return forced to recontact!!!! And in the end I received acrylic paints instead of enamel paints that were available and that I had ordered!!! very disappointed I have to recommend the paints on another site ... strongly discouraged scam and no respect for the customer would never order again

Delivery took too long. Order placed on April 24 and charged the same day. Colissimo delivery charges also paid. Parcel only left the depot on April 30, 6 days later. Received on May 4. Damaged box without return form inside. On their website they say they will "" refund within 30 days if not satisfied"". It's totally false, they actually offer to give us a credit note. Site to flee! Never again

I placed my order on April 13. IT HAS NOT ARRIVED YET. I wanted it to surprise my sister for her birthday on April 25. Last week I wrote to them asking and within days they replied that they were sorry but the product I had ordered more than two weeks before is out of stock. They let me reserve placing the order and paying for it. And they have not bothered to give any more information. I have not been able to gift anything to my sister because I was waiting for this trusting that they worked well but they don't and you feel very helpless and powerless with them. Now after more than two weeks of waiting and after I asked .... Their answer is : If you want your money back. AND THAT IS NO LONGER ENOUGH!!!!! VERY DISAPPOINTED SAD AND WORRIED PO

Ordered a month ago no reply nothing received. Unable to find a phone number to ring either. Now my email address is not being verified by the company so how do I contact them !!!!!@

Ordered a month ago no reply nothing... Ordered a month ago no reply nothing received. Unable to find a phone number to ring either. Now my email address is not being verified by the company so how do I contact them !!!!!@

Item never received. Ordered on the 7th, debited on the 9th and nothing. Impossible to get in touch with them. I strongly advise against

Ordered a month ago no reply nothing… Ordered a month ago no reply nothing received. Unable to find a phone number to ring either. Now my email address is not being verified by the company so how do I contact them !!!!!@

Fast delivery

Very good despite the covi

Ordered on april 23rd and still has not arrived today may 2nd. it is logical a little late with the situation but I have ordered other products and in 2 or 3 days was .... very bad serv.

First order and good surprise, very good communication (email), good order tracking, very reasonable delivery in view of the current situation. You have an additional customer

Stock Status on website incorrect Placed an order based on it being in stock, after six days I was contacted to say that they no longer have the item. Unfortunately in the time the item is no longer available elsewhere, I wish I used a better company.