★★★★☆
based on 37909 reviews published
Latest customer reviews
Order 29/11, still to be delivered (23/12). Not exactly speedy...
TOP
It took a while for me to receive the order but customer service responded nicely and immediately. After that, the order arrived quickly.
Despite my 1st incomplete delivery (1 parcel out of 2), I am satisfied with your site thanks to your communication concerning my 2nd parcel which I have just received. I also like the large catalog of 12th motorcycle models. Keep up the good work!
Very difficult to exchange a defective product
As usual, everything went very smoothly: research, order taking, shipping, delivery. No headaches. Nikel. I recommend 1001hobbies without a doubt! If all shops could be the same.....
Wide choice good order tracking
I'm happy I received my item, just in time for christmas.i ordered a Harry Potter Mug for my wife. It arrived completely intact.
I was quite pleased to see that1001 Hobbies had a Model Kit I didn't know existed, a 1/72 scale Convair Seadart jet fighter seaplane model kit. The model kit took awhile to get to me, but once I realized it was being shipped from France to me in the US, it all made perfect sense. Unfortunately during ship ment the box containing the kit was partially crushed either by the French or US Postal Services. It is equally possible that the US or French Customs Departments damaged the shipping box. The model kits box even got some creases and could be seen from the half destroyed shipping box. In other words, the model kit's box got beat up pretty good during shipment. The good news is that despite the abuse the model kit recived during shipment, the parts inside the model kit's box remained undamaged and intact, but it was a close call. All tha being said I am looking forward to getting around and building this model kit and I will checking out the website for possible purchase of additonal model kits.
For the second order Product conforms order very well on the other hand delivery not fast and sent after complaint too bad
Quickly ordered and delivered.Just a shame that stickers are put on the anime figure box.... a disaster for collectors. It can be gotten off after a lot of effort, but of course you can see it
I have canceled my order 3 times, 3 times this was ignored, although the cancellation would have been possible at any time. Now I have to take care of the return shipment, catastrophic service. I do not recommend buying this product, on the contrary. I have rarely experienced so much ignorance. My opinion: Hands off . . . There are enough dealers, you don't need this one.
Not satisfied, I ordered 3 items in stock and only received one of them. And still no refund. And it's already the second time they've done this to me.
Everything went well came on the day of delivery date only improvement is it was only in bubble plastic and could easily see through what the product was in a box with bubble plastic would be a better option
Top product
Uncluttered, clear and very easy to navigate this website with a large assortment. In addition pleasantly easy payment with a simple payment module. Absolutely recommended for modelers!
Perfect to our expectations
On the whole, I am very satisfied. However, I think it's a shame that a German website has its warehouse abroad (in this case in France). Otherwise, as I said, I am very happy with it.
I have placed several orders so far and everything has gone smoothly. I can recommend it without hesitation.
I did not receive the order I wanted.
Perfect, very good site
Very professional site. Fast customer service.
Very professional site. Fast customer service.
Very professional site. Fast customer service.
Very good, I also made an exchange when I placed my order and they shipped everything correctly
Product conforms and price contained
Good choice , good prices . Packaging of the package a little limited (poorly taped), I guess it's because of the Christmas period?
Product arrived broken in package
Article delivered not corresponding to the order. Impossible to contact by phone to rectify the error. Complaint made by mail without response Delivery times long.
Wide choice on the site. On time delivery.
Neat parcel, fast delivery. Perfect, thank you!
Very well stocked great prices
Super site, easy communication because the information and details are clear, precise, serious site;
The delivery was flawless. There was quite a long time between ordering and delivery but I understand that as a store you can't have everything in stock and will have to order first. There was useful info about the progress of the order on the website.I highly recommend this store!
Product absolutely in accordance with the description. Very fast delivery time considering also the period.Cunsigliatissimo!
The paintings and models correspond very well to my order. I find the delivery a little long. Thank you very much.
Good but delivery late
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Delivered on time and great price.