4.2/5
★★★★☆
based on 39264 reviews published

Latest customer reviews

5 /5
★★★★★

The package arrived on schedule and was exactly what I ordered.

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Comprador Verificado
purchased on 27/07/2020
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5 /5
★★★★★

Everything I ordered came and above all very fast. Great service

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Comprador Verificado
purchased on 27/07/2020
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4 /5
★★★★☆

Excellent online store of various models and accessories. You can also find models that are hard to find on the market. The only problem is the cost, which I find excessive in some cases.

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Acquirente Verificato
purchased on 27/07/2020
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5 /5
★★★★★

Very nice model and good transaction. I recommend the site

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Acheteur Vérifié
purchased on 26/07/2020
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5 /5
★★★★★

Very good very good served

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Acheteur Vérifié
purchased on 26/07/2020
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5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 26/07/2020
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4 /5
★★★★☆

I am satisfied with the responsiveness of the after-sales service and the products received. Small downside: you have to be patient

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Acheteur Vérifié
purchased on 26/07/2020
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2 /5
★★☆☆☆

I have missing parts in the model I had bought, received the model on the 13th July still not resolved now the 26th. Not impressed with the after sales support. Model kit was a Heller 1/125 scale Ariane V only 40 piece kit, 12 pieces missing ( full spruce). It���s now the 11th of August and still no parts, been told that they are being sent from 1001 model kits Vendor, who have still to send them, totally not happy with the sale support received, I have had to contact 1001 myself to get updates. Which seems to be no progress

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Verified Buyer
purchased on 26/07/2020
4 /5
★★★★☆

Arrived on time packed well very pleased with outcome will use again

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Verified Buyer
purchased on 26/07/2020
5 /5
★★★★★

Prompt delivery, real value for money as the model I received was better than expected.

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Verified Buyer
purchased on 26/07/2020
1 /5
★☆☆☆☆

I never received my order I never received my order. Please refund my money. Mike Blough 616.238.2634

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Verified Buyer
purchased on 26/07/2020
Answer from 1001hobbies
Sir, According to the tracking carrier, your package was opened on 27/07/20 at 12:03. thank you to modify your comment. Sincerely,
1 /5
★☆☆☆☆

I never received my order I never received my order. Please refund my money. Mike Blough 616.238.2634

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Acheteur Vérifié
purchased on 26/07/2020
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Answer from 1001hobbies
Sir, According to the tracking carrier, your package was opened on 27/07/20 at 12:03. thank you to modify your comment. Sincerely,
1 /5
★☆☆☆☆

I never received my order. Please refund my money. Mike Blough 616.238.2634

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Verified Buyer
purchased on 26/07/2020
5 /5
★★★★★

Hello second purchase and still satisfied the package was delivered on time Despite that the package was mishandled I am very happy. Thank you very much.

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Acheteur Vérifié
purchased on 26/07/2020
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1 /5
★☆☆☆☆

The parts are incomplete, the fireplaces are missing.

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Acheteur Vérifié
purchased on 26/07/2020
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4 /5
★★★★☆

Nothing is perfect in this world...

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Acheteur Vérifié
purchased on 26/07/2020
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5 /5
★★★★★

Perfect. Great value for money and very fast delivery

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Acheteur Vérifié
purchased on 26/07/2020
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5 /5
★★★★★

Very fast beautiful product The only hiccup is that you have to place a second order for the ?? paints They should be offered with Otherwise r

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Acheteur Vérifié
purchased on 25/07/2020
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4 /5
★★★★☆

For my first order, a very long lead time, admittedly during the containment period, but lack of communication. A lot of improvement with the second order, both in terms of delivery time and availability of products.

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Acheteur Vérifié
purchased on 25/07/2020
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1 /5
★☆☆☆☆

Well... it was complicated, but I finally got in touch with a sales manager who did the right thing. It was

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Acheteur Vérifié
purchased on 25/07/2020
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2 /5
★★☆☆☆

Package received promptly...however packaging not very discreet (bubble wrap) the package can be stolen or as is my case my son received the package only it was his birthday gift

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Acheteur Vérifié
purchased on 25/07/2020
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5 /5
★★★★★

Item arrived quickly

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Verified Buyer
purchased on 25/07/2020
4 /5
★★★★☆

No complaints. Order processed quickly and shipped just as fast

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Acheteur Vérifié
purchased on 25/07/2020
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4 /5
★★★★☆

Coincidentally this model is reasonably normally priced but I regularly come across aircraft kits that are 2x as expensive elsewhere good example is the Tamiya P28 Lightning1:48 scale costs at you €110- while everywhere else €65- To €69- as well as the AirfixMosquito scale 1:24 at julle far over the €200- while you m elsewhere can buy for half this strikes me with many of your packages why is this so? But ordered items from me are always very good and fast delivery so that is top With kind regards

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Geverifieerde Koper
purchased on 25/07/2020
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1 /5
★☆☆☆☆

Unbelievably awful service I was planning on buying various things from there site, but after seeing these reviews I tested it with one item first. I payed for the fastest shipping option and they still took over 2 months. After I finally recieved the package I figured I could order the other things I wanted since the first one checked out (even with ridiculous time). But than a month after my second order I receive an email stating the items were listed at the wrong price , and they removed every single item I purchased from their website. Took them a month to let me know they messed up, AND THE REFUND STILL HASNT GONE THROUGH!!! Forgot to add this part too at first... but also when I asked them a question via email it took 4 days for a response and the answer was just PART OF MY OWN QUESTION COPY PASTED AND SENT BACK TO ME. I HIGHLY DONT RECOMMEND THIS SITE!!!!!

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Verified Buyer
purchased on 25/07/2020
Answer from 1001hobbies
Dear sir, You ask the refund of your 2 orders. We do the refund 14 days before your order. We are sorry but our supplier explain us that it made an erreor concerning the price of the product. So we could change anything, and we are sorry. best regards Customer care 1001hobbies
1 /5
★☆☆☆☆

Unbelievably awful service I was planning on buying various things from there site, but after seeing these reviews I tested it with one item first. I paid for the fastest shipping option and they still took over 2 months. After I finally recieved the package I figured I could order the other things I wanted since the first one checked out (even with ridiculous time). But than a month after my second order I receive an email stating the items were listed at the wrong price , and they removed every single item I purchased from their website. Took them a month to let me know they messed up, AND THE REFUND STILL HASNT GONE THROUGH!!!! Forgot to add this part too at first... but also when I asked them a question via email it took 4 days for a response and the answer was just PART OF MY OWN QUESTION COPY PASTED AND SENT BACK TO ME. I HIGHLY DONT RECOMMEND THIS SITE!!!!!

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Acheteur Vérifié
purchased on 25/07/2020
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Answer from 1001hobbies
Dear sir, You ask the refund of your 2 orders. We do the refund 14 days before your order. We are sorry but our supplier explain us that it made an erreor concerning the price of the product. So we could change anything, and we are sorry. best regards Customer care 1001hobbies
5 /5
★★★★★

I was planning on buying various things from there site but after seeing these reviews I tested it with one item first. I payed for the fastest shipping option and they still took over 2 months. After I finally recieved the package I figured I could order the other things I wanted since the first one checked out (even with ridiculous time). But than a month after my second order I receive an email stating the items were listed at the wrong price and they removed every single item I purchased from their website. Took them a month to let me know they messed up AND THE REFUND STILL HASNT GONE THROUGH!!! Forgot to add this part too at first... but also when I asked them a question via email it took 4 days for a response and the answer was just PART OF MY OWN QUESTION COPY PASTED AND SENT BACK TO ME. I HIGHLY DONT RECOMMEND THIS SITE!!!!!

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Verified Buyer
purchased on 25/07/2020
2 /5
★★☆☆☆

The model itself is the size we wanted, but it's one thing for the chassis to clip on poorly to the passenger compartment. You'll have to work a little harder. But that the windshield doesn't match the Volkswagen newbeetle we ordered is quite another. I've tried to contact you without success. No one answers. So ordering another model is not advisable. Assuming that this message allows you to contact me, you have my contact information. M

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Acheteur Vérifié
purchased on 24/07/2020
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4 /5
★★★★☆

It's a gift that hasn't yet been given to its recipient, so I can't say much more than that. Dice

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Acheteur Vérifié
purchased on 24/07/2020
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5 /5
★★★★★

Great service, Excellent products.

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Verified Buyer
purchased on 23/07/2020
1 /5
★☆☆☆☆

Ordered a kit 9 weeks ago and was told that it had been dispatched a week later. After several email exchanges I requested an update or a refund to which the response was that they were still following up with Hermes. No further communication was forthcoming so I instructed my bank to reclaim a refund via the Chargeback arrangement which they did straight away. For more than 20 years I have ordered models from all over the world with few problems. Perhaps I was just unlucky but this was the first and last time I will use this supplier.

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Verified Buyer
purchased on 23/07/2020
5 /5
★★★★★

Hello to all the team excellent establishmentrien to say on this subject there. Very fast shipping (very well packaged and beautiful model). Excellent kindness + email. A bientôt

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Acheteur Vérifié
purchased on 23/07/2020
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4 /5
★★★★☆

Delivery time a bit long

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Acheteur Vérifié
purchased on 23/07/2020
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5 /5
★★★★★

Thank you very much

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Acheteur Vérifié
purchased on 23/07/2020
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5 /5
★★★★★

Perfect! Always satisfied!

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Acheteur Vérifié
purchased on 23/07/2020
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1 /5
★☆☆☆☆

Horrible mail order service. My order was poorly packed so everything was covered in paint. It was a more than $80 order. They were slow to respond to my inquiries and refused to replace the shipment. They offered a $10 credit. Horrible mail order service. DO NOT order on-line from them. They do not stand behind their products.

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Acheteur Vérifié
purchased on 23/07/2020
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5 /5
★★★★★

All good no problems at all All good no problems at all

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Verified Buyer
purchased on 23/07/2020
Answer from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
5 /5
★★★★★

All good no problems at all All good no problems at all

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Acheteur Vérifié
purchased on 23/07/2020
Translated review
Answer from 1001hobbies
Dear, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day.
1 /5
★☆☆☆☆

When will the money be refunded? The delivery arrived on July 15. https(:)www.laposte(.)froutilssuivre-vos-envois?code=711114321810 <- (Please remove the parenthesis from the link) You no longer respond by email why?

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Verifizierter Käufer
purchased on 23/07/2020
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5 /5
★★★★★

All good no problems at all

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Verified Buyer
purchased on 23/07/2020