★★★★☆
based on 39264 reviews published
Latest customer reviews
The package arrived on schedule and was exactly what I ordered.
Everything I ordered came and above all very fast. Great service
Excellent online store of various models and accessories. You can also find models that are hard to find on the market. The only problem is the cost, which I find excessive in some cases.
Very nice model and good transaction. I recommend the site
Very good very good served
Very satisfied
I am satisfied with the responsiveness of the after-sales service and the products received. Small downside: you have to be patient
I have missing parts in the model I had bought, received the model on the 13th July still not resolved now the 26th. Not impressed with the after sales support. Model kit was a Heller 1/125 scale Ariane V only 40 piece kit, 12 pieces missing ( full spruce). It���s now the 11th of August and still no parts, been told that they are being sent from 1001 model kits Vendor, who have still to send them, totally not happy with the sale support received, I have had to contact 1001 myself to get updates. Which seems to be no progress
Arrived on time packed well very pleased with outcome will use again
Prompt delivery, real value for money as the model I received was better than expected.
I never received my order I never received my order. Please refund my money. Mike Blough 616.238.2634
I never received my order I never received my order. Please refund my money. Mike Blough 616.238.2634
I never received my order. Please refund my money. Mike Blough 616.238.2634
Hello second purchase and still satisfied the package was delivered on time Despite that the package was mishandled I am very happy. Thank you very much.
The parts are incomplete, the fireplaces are missing.
Nothing is perfect in this world...
Perfect. Great value for money and very fast delivery
Very fast beautiful product The only hiccup is that you have to place a second order for the ?? paints They should be offered with Otherwise r
For my first order, a very long lead time, admittedly during the containment period, but lack of communication. A lot of improvement with the second order, both in terms of delivery time and availability of products.
Well... it was complicated, but I finally got in touch with a sales manager who did the right thing. It was
Package received promptly...however packaging not very discreet (bubble wrap) the package can be stolen or as is my case my son received the package only it was his birthday gift
Item arrived quickly
No complaints. Order processed quickly and shipped just as fast
Coincidentally this model is reasonably normally priced but I regularly come across aircraft kits that are 2x as expensive elsewhere good example is the Tamiya P28 Lightning1:48 scale costs at you €110- while everywhere else €65- To €69- as well as the AirfixMosquito scale 1:24 at julle far over the €200- while you m elsewhere can buy for half this strikes me with many of your packages why is this so? But ordered items from me are always very good and fast delivery so that is top With kind regards
Unbelievably awful service I was planning on buying various things from there site, but after seeing these reviews I tested it with one item first. I payed for the fastest shipping option and they still took over 2 months. After I finally recieved the package I figured I could order the other things I wanted since the first one checked out (even with ridiculous time). But than a month after my second order I receive an email stating the items were listed at the wrong price , and they removed every single item I purchased from their website. Took them a month to let me know they messed up, AND THE REFUND STILL HASNT GONE THROUGH!!! Forgot to add this part too at first... but also when I asked them a question via email it took 4 days for a response and the answer was just PART OF MY OWN QUESTION COPY PASTED AND SENT BACK TO ME. I HIGHLY DONT RECOMMEND THIS SITE!!!!!
Unbelievably awful service I was planning on buying various things from there site, but after seeing these reviews I tested it with one item first. I paid for the fastest shipping option and they still took over 2 months. After I finally recieved the package I figured I could order the other things I wanted since the first one checked out (even with ridiculous time). But than a month after my second order I receive an email stating the items were listed at the wrong price , and they removed every single item I purchased from their website. Took them a month to let me know they messed up, AND THE REFUND STILL HASNT GONE THROUGH!!!! Forgot to add this part too at first... but also when I asked them a question via email it took 4 days for a response and the answer was just PART OF MY OWN QUESTION COPY PASTED AND SENT BACK TO ME. I HIGHLY DONT RECOMMEND THIS SITE!!!!!
I was planning on buying various things from there site but after seeing these reviews I tested it with one item first. I payed for the fastest shipping option and they still took over 2 months. After I finally recieved the package I figured I could order the other things I wanted since the first one checked out (even with ridiculous time). But than a month after my second order I receive an email stating the items were listed at the wrong price and they removed every single item I purchased from their website. Took them a month to let me know they messed up AND THE REFUND STILL HASNT GONE THROUGH!!! Forgot to add this part too at first... but also when I asked them a question via email it took 4 days for a response and the answer was just PART OF MY OWN QUESTION COPY PASTED AND SENT BACK TO ME. I HIGHLY DONT RECOMMEND THIS SITE!!!!!
The model itself is the size we wanted, but it's one thing for the chassis to clip on poorly to the passenger compartment. You'll have to work a little harder. But that the windshield doesn't match the Volkswagen newbeetle we ordered is quite another. I've tried to contact you without success. No one answers. So ordering another model is not advisable. Assuming that this message allows you to contact me, you have my contact information. M
It's a gift that hasn't yet been given to its recipient, so I can't say much more than that. Dice
Great service, Excellent products.
Ordered a kit 9 weeks ago and was told that it had been dispatched a week later. After several email exchanges I requested an update or a refund to which the response was that they were still following up with Hermes. No further communication was forthcoming so I instructed my bank to reclaim a refund via the Chargeback arrangement which they did straight away. For more than 20 years I have ordered models from all over the world with few problems. Perhaps I was just unlucky but this was the first and last time I will use this supplier.
Hello to all the team excellent establishmentrien to say on this subject there. Very fast shipping (very well packaged and beautiful model). Excellent kindness + email. A bientôt
Delivery time a bit long
Thank you very much
Perfect! Always satisfied!
Horrible mail order service. My order was poorly packed so everything was covered in paint. It was a more than $80 order. They were slow to respond to my inquiries and refused to replace the shipment. They offered a $10 credit. Horrible mail order service. DO NOT order on-line from them. They do not stand behind their products.
All good no problems at all All good no problems at all
All good no problems at all All good no problems at all
When will the money be refunded? The delivery arrived on July 15. https(:)www.laposte(.)froutilssuivre-vos-envois?code=711114321810 <- (Please remove the parenthesis from the link) You no longer respond by email why?
All good no problems at all