/5
★★★★☆
based on 37009 reviews published
★★★★☆
based on 37009 reviews published
Latest customer reviews
4
/5
★★★★☆
Too bad the plexiglass box on Traction 143 is a bit cracked. But it doesn't matter, as the car fits into a larger display case for a Resistan fact.
Acheteur Vérifié
purchased on 06/02/2021
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4
/5
★★★★☆
Nothing to say correc
Acheteur Vérifié
purchased on 06/02/2021
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5
/5
★★★★★
Very satisfied
Acheteur Vérifié
purchased on 06/02/2021
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5
/5
★★★★★
Excellent package, well made, fast delivery
Acheteur Vérifié
purchased on 06/02/2021
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5
/5
★★★★★
A very good circuit
Acheteur Vérifié
purchased on 06/02/2021
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1
/5
★☆☆☆☆
Dreadful service - avoid this company Ordered a model on 31st December and it only arrived on the 6th February. Only managed to get hold of their customers services to find out what was going on three times - many emails got ignored or unanswered. Model was shipped to the UK from France and the excuse given was distribution problems and brexit but I had ordered another model from a supplier in France on 22nd January and it arrived just 8 days later so I cannot accept this. After waiting six weeks, I even had to demand my money back. I did get my model eventually, but absolutely dreadful, shocking customer service. I will never use them again and strongly suggest that anybody else think very hard before doing so either. A horrendous exercise in misery and pain.
Verified Buyer
purchased on 06/02/2021
Answer from 1001hobbies
Dear Mr, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. Kind regards, customer care 1001hobbies.
1
/5
★☆☆☆☆
Dreadful service - avoid this company Ordered a model on 31st December and it only arrived on the 6th February. Only managed to get hold of their customers services to find out what was going on three times - many emails got ignored or unanswered. Model was shipped to the UK from France and the excuse given was distribution problems and brexit but I had ordered another model from a supplier in France on 22nd January and it arrived just 8 days later so I cannot accept this. After waiting six weeks, I even had to demand my money back. I did get my model eventually, but absolutely dreadful, shocking customer service. I will never use them again and strongly suggest that anybody else think very hard before doing so either. A horrendous exercise in misery and pain.
Acheteur Vérifié
purchased on 06/02/2021
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Answer from 1001hobbies
Dear Mr, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. Kind regards, customer care 1001hobbies.
1
/5
★☆☆☆☆
Since November 25, 2020 I placed an order worth 7689 euros and after many emails asking me basically for understanding and patience, I have had to consider the order cancelled on January 11, 2021. They even reply to my mail saying that I will have the amount refunded in 14 working days at the most. However, they could not make it so easy. Today is February 6, 2021 (19 working days later). I write another email and they don't even answer. In short, they have kept 7689 EUROS without processing or refunding the amount 4 MONTHS ago and they have HURT them and they ask me for understanding and patience. Well, I can not understand and I have no more patience. As you can understand, after 4 MONTHS I have run out of patience. You are
Comprador Verificado
purchased on 06/02/2021
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1
/5
★☆☆☆☆
Order placed on 26012021 transfer accepted and cashed package shipped not yet arrived and we are at 06022021. Impossible to have contact with seller secretary in unclear French language. I was planning to buy other models even expensive ones but I will carefully avoid doing so by giving you bad publicity I will go to the consumer association trying to get my rights.
Acquirente Verificato
purchased on 06/02/2021
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5
/5
★★★★★
Ordered a model on 31st December and it only arrived on the 6th February. Only managed to get hold of their customers services to find out what was going on three times - many emails got ignored or unanswered. Model was shipped to the UK from France and the excuse given was distribution problems and brexit but I had ordered another model from a supplier in France on 22nd January and it arrived just 8 days later so I cannot accept this. After waiting six weeks I even had to demand my money back. I did get my model eventually but absolutely dreadful shocking customer service. I will never use them again and strongly suggest that anybody else think very hard before doing so either. A horrendous exercise in misery and pain.
Verified Buyer
purchased on 06/02/2021
5
/5
★★★★★
Compliant product delivered on time
Acheteur Vérifié
purchased on 06/02/2021
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5
/5
★★★★★
Fast and perfect!
Acheteur Vérifié
purchased on 05/02/2021
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5
/5
★★★★★
Bonsoir Very satisfied with 1001 maquettes cité très bien fait beaucoup de ch
Acheteur Vérifié
purchased on 05/02/2021
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3
/5
★★★☆☆
It's not easy to quickly go back to a previous choice, which makes navigating the site laborious.
Acheteur Vérifié
purchased on 05/02/2021
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5
/5
★★★★★
Fast and as ordered. Good package
Acheteur Vérifié
purchased on 05/02/2021
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1
/5
★☆☆☆☆
I haven't received the order yet, maybe tomorrow.
Acheteur Vérifié
purchased on 05/02/2021
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1
/5
★☆☆☆☆
Complete afzetterij Ik kan niet spreken over de gang van zaken van deze webshop want ik zal hier nooit iets kopen. Deze gasten moeten zich eens goed aan hun hoofd voelen. Ik ben zelf een modelbouwer van (houten) schepen en de prijzen die zij zich durven te vragen gaat veel verder dan aan de dure kant. Dit is gewoon complete afzetterij en de schepen die zij verkopen heb je elders al voor de helft. Gewoon schandalig dat dit gewoon mag. Nogmaals, ik weet niet hoe de afhandeling van bestellingen is of dat de prijs van andere producten lager is, maar het loont zich zeker om elders te zoeken.
Verified Buyer
purchased on 05/02/2021
Answer from 1001hobbies
Beste klant, Dank u voor uw feedback. Onze prijzen zijn afhankelijk van de wet van vraag en aanbod van onze leveranciers. Wij verontschuldigen ons voor dit incident. Met vriendelijke groet, 1001Hobbies klantenservice
1
/5
★☆☆☆☆
Complete afzetterij Ik kan niet spreken over de gang van zaken van deze webshop want ik zal hier nooit iets kopen. Deze gasten moeten zich eens goed aan hun hoofd voelen. I ben zelf een modelbouwer van (houten) schepen en de prijzen die zij zich durven te vragen gaat veel verder dan aan de dure kant. Dit is gewoon complete afzetterij en de schepen die zij verkopen heb je elders al voor de helft. Gewoon schandalig dat dit gewoon mag. Nogmaals, ik weet niet hoe de afhandeling van bestellingen is of dat de prijs van andere producten lager is, maar het loont zich zeker om elders te zoeken.
Acheteur Vérifié
purchased on 05/02/2021
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Answer from 1001hobbies
Beste klant, Dank u voor uw feedback. Onze prijzen zijn afhankelijk van de wet van vraag en aanbod van onze leveranciers. Wij verontschuldigen ons voor dit incident. Met vriendelijke groet, 1001Hobbies klantenservice
1
/5
★☆☆☆☆
Slecht Slecht! Geen andere woorden voor Ik heb 11-12-2020 mijn pakket geretourneerd en kreeg bericht van post nl dat pakket was afgeleverd op 16-12-2020. Na talloze emails heb ik tot op de dag van vandaag nog steeds mijn geld niet terug ik zal daarom hier ook nooit meer bestellen! Wat een slechte service
Verified Buyer
purchased on 05/02/2021
Answer from 1001hobbies
Dear Mrs, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. Kind regards, customer care 1001hobbies.
1
/5
★☆☆☆☆
Slecht Slecht! Geen andere woorden voor Ik heb 11-12-2020 mijn pakket geretourneerd en kreeg bericht van post nl dat pakket was afgeleverd op 16-12-2020. Na talloze emails heb ik tot op de dag van vandaag nog steeds mijn geld niet terug ik zal daarom hier ook nooit meer bestellen! Wat een slechte service
Acheteur Vérifié
purchased on 05/02/2021
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Answer from 1001hobbies
Dear Mrs, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. Kind regards, customer care 1001hobbies.
5
/5
★★★★★
Slecht! Geen andere woorden voor Ik heb 11-12-2020 mijn pakket geretourneerd en kreeg bericht van post nl dat pakket was afgeleverd op 16-12-2020. Na talloze emails heb ik tot op de dag van vandaag nog steeds mijn geld niet terug ik zal daarom hier ook nooit meer bestellen! Wat een slechte service
Verified Buyer
purchased on 05/02/2021
5
/5
★★★★★
Ik kan niet spreken over de gang van zaken van deze webshop want ik zal hier nooit iets kopen. Deze gasten moeten zich eens goed aan hun hoofd voelen. Ik ben zelf een modelbouwer van (houten) schepen en de prijzen die zij zich durven te vragen gaat veel verder dan aan de dure kant. Dit is gewoon complete afzetterij en de schepen die zij verkopen heb je elders al voor de helft. Gewoon schandalig dat dit gewoon mag. Nogmaals ik weet niet hoe de afhandeling van bestellingen is of dat de prijs van andere producten lager is maar het loont zich zeker om elders te zoeken.
Verified Buyer
purchased on 05/02/2021
5
/5
★★★★★
I'm satisfied, but I'm not going to say it every time.
Acheteur Vérifié
purchased on 04/02/2021
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4
/5
★★★★☆
Bravo for the packaging of each paint container. Careful delivery
Acheteur Vérifié
purchased on 04/02/2021
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5
/5
★★★★★
Super purchase, very good! However, for the delivery... the driver literally stuffed the box in the mailbox fortunately it was VERY packaged with lots of bubbles bravo d'y av
Acheteur Vérifié
purchased on 04/02/2021
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5
/5
★★★★★
I am satisfied with the service. One day I received a paint color instead of another I notified her by email and a very honest arrangement was made. Another time I asked for advice over the phone and the lady took the time to provide me with the information and suggested other possibilities. The orders were delivered promptly and very well packaged.
Acheteur Vérifié
purchased on 04/02/2021
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5
/5
★★★★★
As described Well packaged Nice product Very good. Thank you
Acheteur Vérifié
purchased on 04/02/2021
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4
/5
★★★★☆
Delivery on time. Concerning the contents, the Revell model paints are of very good quality, but the Heller paints are of poor quality (several pots are almost identical).
Acheteur Vérifié
purchased on 04/02/2021
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5
/5
★★★★★
Well, my relationship is quite short but so far I can only say that the experience has been great.
Comprador Verificado
purchased on 04/02/2021
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5
/5
★★★★★
Perfect fast delivery.
Acheteur Vérifié
purchased on 03/02/2021
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