/5
★★★★☆
based on 37465 reviews published
★★★★☆
based on 37465 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Sent the wrong plane, feel duped Hi, Although I appreciated you sending me a ""super chipmunk"", and promptly, it was not all the same as the one I was expecting - the box is totally different and the plane is much smaller than shown. I was expecting the MHD or ""Thunder Tiger"" Chipmunk with 51"" WS as you showed, but instead got the small ""World Models"" which only had a 39"" WS. I wouldn't have ordered if I'd know this. I hoped you weren't trying to cheat me....
Acheteur Vérifié
purchased on 21/02/2021
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Answer from 1001hobbies
Hello Stuart, We apologise for this incident. Our customer service will contact you to find out more about your experience. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
5
/5
★★★★★
Quickly delivered Happy with it
Geverifieerde Koper
purchased on 21/02/2021
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1
/5
★☆☆☆☆
It isn't fair price to pay for... It isn't fair price to pay for avHobbymaster diecast, this company ask almost double the price!!??
Acheteur Vérifié
purchased on 21/02/2021
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Answer from 1001hobbies
Hello Tarkan, We apologise for this incident. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
4
/5
★★★★☆
Good product but very long delivery time
Acheteur Vérifié
purchased on 21/02/2021
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4
/5
★★★★☆
Pot paints are not listed because of a sticker that hides the name a good half-hour to remove them carefully to find the match....dom
Acheteur Vérifié
purchased on 21/02/2021
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5
/5
★★★★★
Fast and careful I recommend my husband and super happy I recommend
Acheteur Vérifié
purchased on 21/02/2021
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5
/5
★★★★★
Package arrived on time and in excellent condition. I recommend
Acheteur Vérifié
purchased on 21/02/2021
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3
/5
★★★☆☆
Products more expensive than elsewhere and not always well referenced. But the company's responsiveness is impressive.
Acheteur Vérifié
purchased on 21/02/2021
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4
/5
★★★★☆
Fast delivery. However, one part in the box was broken or misshaped by R
Acheteur Vérifié
purchased on 21/02/2021
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2
/5
★★☆☆☆
Stale parcel at reception Potential loss of parts
Acheteur Vérifié
purchased on 21/02/2021
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5
/5
★★★★★
I easily found the paints I needed. Delivery was fast and I received the items on time.
Acheteur Vérifié
purchased on 20/02/2021
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5
/5
★★★★★
I know the brand of paints. The only small problem is that delivery is a little slow.
Acheteur Vérifié
purchased on 20/02/2021
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5
/5
★★★★★
Simply perfect
Acheteur Vérifié
purchased on 20/02/2021
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5
/5
★★★★★
23 januari bestelling gedaan. Nooit iets ontvangen. Ligt op distributiekantoor in Frankrijk. Via de mail steeds heel kort antwoord. Geen idee wanneer ik mijn bestelling kan verwachten.
Verified Buyer
purchased on 20/02/2021
5
/5
★★★★★
RAS Product conforms
Acheteur Vérifié
purchased on 20/02/2021
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5
/5
★★★★★
I ordered a model on 16th November 2020 and �74.25 was taken from my bank account. It appears that Hermes made two attempts but were unable to deliver the package and returned it to you. We have had numerous other parcels delivered by Hermes. Hermes Tracking Number 551639530371039.. Nothing was heard from you nor my money returned so I phoned you on the number you advertise which appears to be no longer available. I got through and a very nice lady told me she had a record of this and was waiting for the warehouse to issue the necessary document. She said she would chase it and let me know within the next day or so. This model is the last one you have in stack so is important. Needless to say despite trying to contact you I haven�t heard a word so far and wonder if you would be kind enough to take some interest in this matter and either return my money or send the model.
Verified Buyer
purchased on 20/02/2021
5
/5
★★★★★
Perfect Order processed quickly Products conform
Acheteur Vérifié
purchased on 20/02/2021
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3
/5
★★★☆☆
The delivery time is not respected.
Acheteur Vérifié
purchased on 20/02/2021
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4
/5
★★★★☆
Good service. Just a small error in the order.
Acheteur Vérifié
purchased on 20/02/2021
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5
/5
★★★★★
Fast delivery as described, would recommend
Acheteur Vérifié
purchased on 20/02/2021
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1
/5
★☆☆☆☆
Still not received. More than 10 days now
Acheteur Vérifié
purchased on 20/02/2021
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5
/5
★★★★★
Hello I'm delighted. Well made model, I love the technique used by Métal Earth, the remarkable precision of the cutting and the final result afterwards.
Acheteur Vérifié
purchased on 20/02/2021
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4
/5
★★★★☆
Nice kit and received at home on time
Geverifieerde Koper
purchased on 20/02/2021
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5
/5
★★★★★
Excellent assortment fast and correct delivery with good tracking info
Geverifieerde Koper
purchased on 20/02/2021
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1
/5
★☆☆☆☆
23 januari bestelling gedaan, niets ontvangen 23 januari bestelling gedaan. Nooit iets ontvangen. Ligt op distributiekantoor in Frankrijk. Via de mail steeds heel kort antwoord. Geen idee wanneer ik mijn bestelling kan verwachten.
Acheteur Vérifié
purchased on 20/02/2021
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Answer from 1001hobbies
Hallo Michel, Wij verontschuldigen ons voor dit incident. Wij delen u mee dat onze klantendienst contact met u zal opnemen om dit recht te zetten. Met vriendelijke groet Klantenservice 1001 hobby's.
1
/5
★☆☆☆☆
Item conformed to description however I was hugely disappointed with customer service. Facing a manifestation of bugs of their servers and a new order issued I received the item well over 2 weeks after the order without receiving news regarding the status of the same despite several emails sent to ask for clarification. To top it off beyond bad service a price doubled compared to other ecommerce sites.
Acquirente Verificato
purchased on 20/02/2021
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1
/5
★☆☆☆☆
23 januari bestelling gedaan, niets ontvangen 23 januari bestelling gedaan. Nooit iets ontvangen. Ligt op distributiekantoor in Frankrijk. Via de mail steeds heel kort antwoord. Geen idee wanneer ik mijn bestelling kan verwachten.
Verified Buyer
purchased on 20/02/2021
Answer from 1001hobbies
Hallo Michel, Wij verontschuldigen ons voor dit incident. Wij delen u mee dat onze klantendienst contact met u zal opnemen om dit recht te zetten. Met vriendelijke groet Klantenservice 1001 hobby's.
1
/5
★☆☆☆☆
Order Number LZNR70WXX I ordered a model on 16th November 2020 and £74.25 was taken from my bank account. It appears that Hermes made two attempts but were unable to deliver the package and returned it to you. We have had numerous other parcels delivered by Hermes. Hermes Tracking Number 551639530371039.. Nothing was heard from you, nor my money returned, so I phoned you on the number you advertise, which appears to be no longer available. I got through and a very nice lady told me she had a record of this and was waiting for the warehouse to issue the necessary document. She said she would chase it and let me know within the next day or so. This model is the last one you have in stack so is important. Needless to say, despite trying to contact you, I haven’t heard a word so far and wonder if you would be kind enough to take some interest in this matter and either return my money or send the model.
Verified Buyer
purchased on 20/02/2021
Answer from 1001hobbies
Hello David, We apologise for this incident. Customer service will contact you to rectify this. We will do our best to make your next experience a wonderful one. We wish you a pleasant day. Yours sincerely, Customer service 1001 hobbies.
5
/5
★★★★★
Good quality product. Arrived defective but the site responded very quickly and made the neces
Acheteur Vérifié
purchased on 20/02/2021
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5
/5
★★★★★
No worries as usual Thank you
Acheteur Vérifié
purchased on 20/02/2021
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