/5
★★★★☆
based on 37465 reviews published
★★★★☆
based on 37465 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Order Number LZNR70WXX I ordered a model on 16th November 2020 and £74.25 was taken from my bank account. It appears that Hermes made two attempts but were unable to deliver the package and returned it to you. We have had numerous other parcels delivered by Hermes. Hermes Tracking Number 551639530371039.. Nothing was heard from you, nor my money returned, so I phoned you on the number you advertise, which appears to be no longer available. I got through and a very nice lady told me she had a record of this and was waiting for the warehouse to issue the necessary document. She said she would chase it and let me know within the next day or so. This model is the last one you have in stack so is important. Needless to say, despite trying to contact you, I haven't heard a word so far and wonder if you would be kind enough to take some interest in this matter and either return my money or send the model.
Acheteur Vérifié
purchased on 20/02/2021
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Answer from 1001hobbies
Hello David, We apologise for this incident. Customer service will contact you to rectify this. We will do our best to make your next experience a wonderful one. We wish you a pleasant day. Yours sincerely, Customer service 1001 hobbies.
1
/5
★☆☆☆☆
23 januari bestelling gedaan, niets ontvangen 23 januari bestelling gedaan. Nooit iets ontvangen. Ligt op distributiekantoor in Frankrijk. Via de mail steeds heel kort antwoord. Geen idee wanneer ik mijn bestelling kan verwachten.
Acheteur Vérifié
purchased on 20/02/2021
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Answer from 1001hobbies
Hallo Michel, Wij verontschuldigen ons voor dit incident. Wij delen u mee dat onze klantendienst contact met u zal opnemen om dit recht te zetten. Met vriendelijke groet Klantenservice 1001 hobby's.
4
/5
★★★★☆
Did not reciv my order. It was meant as a chirstmas gift for 2020. Still nothing.
Verified Buyer
purchased on 19/02/2021
5
/5
★★★★★
Nothing to complain about choice price speed of processing and delivery everything is ??. See you next time on your site
Acheteur Vérifié
purchased on 19/02/2021
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1
/5
★☆☆☆☆
Terrible customer service! Never answers the phone and very occasionally emails without giving any answer. I placed an order on 14122020 and at 19022021 I still have NO news of the delivery date.
Acheteur Vérifié
purchased on 19/02/2021
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5
/5
★★★★★
Meets my expectations
Acheteur Vérifié
purchased on 19/02/2021
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5
/5
★★★★★
Easy-to-navigate site, quality products, fast shipping.
Acheteur Vérifié
purchased on 19/02/2021
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1
/5
★☆☆☆☆
Legal scam 2 articles in photos and 1 article reÃ
Acheteur Vérifié
purchased on 19/02/2021
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5
/5
★★★★★
After-sales service for beginners is top-notch, efficient, fast, very pleasant and they know their products.merci Laure ?????????????? merci 1001 hobbies a bientôt.????
Acheteur Vérifié
purchased on 19/02/2021
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5
/5
★★★★★
Completely satisfied with the products, respect for delivery time, etc.
Acheteur Vérifié
purchased on 19/02/2021
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5
/5
★★★★★
Very good.
Acheteur Vérifié
purchased on 19/02/2021
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1
/5
★☆☆☆☆
Legal scam 2 articles in photos and 1 article reÃ
Acheteur Vérifié
purchased on 19/02/2021
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5
/5
★★★★★
Product conforms. Fast delivery, good communication and follow-up. Perfect!
Acheteur Vérifié
purchased on 19/02/2021
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5
/5
★★★★★
Fast Quality. on time delivery
Acheteur Vérifié
purchased on 19/02/2021
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5
/5
★★★★★
Very good product
Acheteur Vérifié
purchased on 19/02/2021
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5
/5
★★★★★
Very fast delivery thanks
Geverifieerde Koper
purchased on 19/02/2021
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3
/5
★★★☆☆
Unfortunately damaged could be repaired by gluing so that it is not noticeable
Verifizierter Käufer
purchased on 19/02/2021
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1
/5
★☆☆☆☆
Did not reciv my order Did not reciv my order. It was meant as a chirstmas gift for 2020. Still nothing.
Acheteur Vérifié
purchased on 19/02/2021
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Answer from 1001hobbies
Hello, Our customer service will contact you to rectify this. We apologize for this incident. Have a nice day. Customer service 1001 hobbies
1
/5
★☆☆☆☆
They promise to deliver between 5 and 7 working days and I have been waiting for more than 1 month for the requested products. Support responds with standard answers and no apologies..really pessimp service!
Acquirente Verificato
purchased on 19/02/2021
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1
/5
★☆☆☆☆
Did not reciv my order Did not reciv my order. It was meant as a chirstmas gift for 2020. Still nothing.
Verified Buyer
purchased on 19/02/2021
Answer from 1001hobbies
Hello, Our customer service will contact you to rectify this. We apologize for this incident. Have a nice day. Customer service 1001 hobbies
4
/5
★★★★☆
VERY GOOD PACKAGING
Acheteur Vérifié
purchased on 18/02/2021
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5
/5
★★★★★
Delivered quickly and conform
Acheteur Vérifié
purchased on 18/02/2021
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5
/5
★★★★★
FAST and clear (precise order tracking via e-mail)
Acheteur Vérifié
purchased on 18/02/2021
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5
/5
★★★★★
Fast delivery. Top model Nice site. Que du bonheu
Acheteur Vérifié
purchased on 18/02/2021
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3
/5
★★★☆☆
Delivery too long More than ten days to receive three small pots of paint that you wrote to have in stock.
Acheteur Vérifié
purchased on 18/02/2021
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5
/5
★★★★★
Very large choice of models on the site, I easily found what I was looking for. Fast, careful delivery - everything's perfect!
Acheteur Vérifié
purchased on 18/02/2021
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2
/5
★★☆☆☆
A model was open inside the co
Acheteur Vérifié
purchased on 18/02/2021
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1
/5
★☆☆☆☆
Good evening I have just received my parcel this evening and I am very disappointed indeed on the order 2 of the 3 brushes are broken and the marks of paints do not correspond to my order.I wanted paint of the Humbrol mark (mark which I find of very good quality) and on the 6 pots ordered I received only one pot of this mark I do not think of placing any more order with you Cordially Stéph
Acheteur Vérifié
purchased on 18/02/2021
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4
/5
★★★★☆
EVERYTHING BEST
Verifizierter Käufer
purchased on 18/02/2021
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5
/5
★★★★★
Everything went great. I am very satisfied.
Verifizierter Käufer
purchased on 18/02/2021
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