★★★★☆
based on 37931 reviews published
Latest customer reviews
Very good servicebut it's a shame you can't order spare parts
Very fluid site and fast turnaround
Everything is perfect lots of choice
Always satisfied with this site.
I got back into model making at the age of 50 following an injury, and I found a very good choice of products and very good quality and follow-up.
Correct delivery time despite COVID19.............!!!!!! Good product. Good value for money.
Excellent follow-up. Product conforms to the site at a very good price. I recommend
- Ordered on 08022020. No indication of item availability or delivery date when I placed my order. - Still nothing received on 26022020! No information on the status of delivery despite the delay. I conclude that I was sold an item that was not in stock (which never arrived and which is now reported as unavailable). - I call customer service to cancel my order. The person I spoke to (a nice person, it has to be said) asked me to confirm it in writing and announced that a refund would not be forthcoming for another two weeks. - I write to express my dissatisfaction, saying that I'd been sold an item that wasn't available. I'm told I'm mistaken. What is it then? - I go back to the site today and I see that the order was cancelled on 10022020 !!! Instead of 26022020 (date of my call). - And finally: I've been trying to unsubscribe from the newsletter ever since and I'm still receiving promotional emails! I don't recommend this site!
Nothing to say, it's impeccable, don't change a thing.
Very good delivery tracking
Delivery a little slow but large selection i recommend
Order received after a 2nd shipment the parcel relay not having received the 1st ...... satisfied with the products
Very good products fast delivery and enough to satisfy the modellers by a plethoric choice
Laatste bestelling ooit Laatste bestelling ooit, eerst krijg je een mail dat je item verzonden is, als je na 1 week vraagt waar je pakje blijft is er ineens een probleem met de leverancier, dus vraag ik wanneer mijn pakje zal toekomen en dat ze geen mail moeten sturen met track and trace als er nog niets verzonden is, het zou bij hun toekomen op het einde van de week begin volgende week, maar dan moet het nog naar mij gestuurd worden.....nog een week langer...... En dan krijg je als antwoord op een mail, je hebt toch onze policy gelezen. Klantenservice nul, beleefdheid nul. Ik ga op de hobbyclub absoluut geen reclame maken....integendeel.....
Very fast despite the time thank you v
Hello very satisfied with the maquett
Following my complaint that I had received cheaper replacement items but paid the same price as the items ordered, 1001 Maquettes sent a parcel containing the correct items at their expense. I would like to thank them for their prompt response to my last e-mail. It's a pity that this anomaly has become so serious because we didn't have a copy of the delivery note, that you have problems sending your e-mails and that you deduct the amount of the order as soon as you receive it and not the amount of the delivery when you send it.
Laatste bestelling ooit eerst krijg je een mail dat je item verzonden is als je na 1 week vraagt waar je pakje blijft is er ineens een probleem met de leverancier dus vraag ik wanneer mijn pakje zal toekomen en dat ze geen mail moeten sturen met track and trace als er nog niets verzonden is het zou bij hun toekomen op het einde van de week begin volgende week maar dan moet het nog naar mij gestuurd worden.....nog een week langer...... En dan krijg je als antwoord op een mail je hebt toch onze policy gelezen. Klantenservice nul beleefdheid nul. Ik ga op de hobbyclub absoluut geen reclame maken....integendeel.....
Great service will use again
Top product good communication very fast delivery gladly again with 1001 Modellbau.
Laatste bestelling ooit Laatste bestelling ooit, eerst krijg je een mail dat je item verzonden is, als je na 1 week vraagt waar je pakje blijft is er ineens een probleem met de leverancier, dus vraag ik wanneer mijn pakje zal toekomen en dat ze geen mail moeten sturen met track and trace als er nog niets verzonden is, het zou bij hun toekomen op het einde van de week begin volgende week, maar dan moet het nog naar mij gestuurd worden.....nog een week langer...... En dan krijg je als antwoord op een mail, je hebt toch onze policy gelezen. Klantenservice nul, beleefdheid nul. Ik ga op de hobbyclub absoluut geen reclame maken....integendeel.....
I have not received yet the last 2 models I bought .25.03.2020
It would be nice if when you buy the paints that the box says they are needed or at least recommend those colors.
Great assortment Deliveries on time.
Fast and careful delivery
Very good productbut the shipping costs for DOM TOM are too high.
On-time delivery, excellent packaging!
Fast delivery even in canada fast delivery even in canada. excellent service
Fast order processing and delivery despite containment measures. Merc
Good product selection Good product selection, good Webb site efficient delivery.
I understand the current situation and my opinion is not related to it. It is about communication and updating the site. The products are marked present on the site on my order and I receive an email almost a week later telling me that you are sorry but you are waiting to receive 4 products. I'm waiting even though I've just sorted to have items available. Once again I appreciate your work, but you've made your point. But it will be forgotten.
Good product selection good Webb site efficient delivery.
The eco price models are poorly packaged by the manufacturer, but not expensive either... The parts are well made, but very good for a young modeller.
Livraison rapide m�me au canada. excellent service
Very serious site for my part TAMIYA model impeccable!
Went easily order was easy to follow with track&trace
Good choice, good price, good service.
Keen price, fast delivery
Good product selection Good product selection, good Webb site efficient delivery.
Livraison rapide même au canada livraison rapide même au canada. excellent service