/5
★★★★☆
based on 36985 reviews published
★★★★☆
based on 36985 reviews published
Latest customer reviews
4
/5
★★★★☆
Excellent quality Excellent quality. Great delivery, given the current worldwide pandemic. Products are exactly like the description. Customer service is a little hard to reach
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Mr. Hartmann, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
2
/5
★★☆☆☆
Read my mail from 26 january 2021! Read my mail from 26 january 2021!
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
5
/5
★★★★★
NOTHING TO SAY, ESPECIALLY IN THE CURRENT CONDITIONS. THANK YOU.
Acheteur Vérifié
purchased on 01/02/2021
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5
/5
★★★★★
From ordering to receiving the product, everything went smoothly
Acheteur Vérifié
purchased on 01/02/2021
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5
/5
★★★★★
Great service Great service, will use them again.
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Mr. Davis, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
4
/5
★★★★☆
Long delivery times and inconvenient timetables the model is great
Acheteur Vérifié
purchased on 01/02/2021
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5
/5
★★★★★
I was delivered quickly and I'm very satisfied.
Acheteur Vérifié
purchased on 01/02/2021
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1
/5
★☆☆☆☆
Very long delivery time (3 to 4 weeks even for products in stock). Order received damaged and without instructions. Sorry but I'm changing
Acheteur Vérifié
purchased on 01/02/2021
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3
/5
★★★☆☆
Hey I got the wrong version well, I made a mistake when ordering wanted the english copy of blackstone fortress escalation, clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. 🙁 Partly my fault part customer service
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
5
/5
★★★★★
Nothing to say perfect
Acheteur Vérifié
purchased on 01/02/2021
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3
/5
★★★☆☆
Fast, a little more expensive than elsewhere, but with the merit of having paints that I can't find elsewhere. The big drawback is the labels stuck on the paint can reference...so you don't know what's in the can.
Acheteur Vérifié
purchased on 01/02/2021
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4
/5
★★★★☆
This is one of the very few online... This is one of the very few online hobby stores who stock all of the items needed to build a successful model. Shipping is a fair cost to where the product is being sent from, and arrives in a timely manner. One suggestion/recommendation for the site and/or model builder is look at the instructions, prior to ordering your model to make sure you have all the correct paints, glue, transfer softeners, etc. etc. which the instructions typically list. I've had to make several orders for materials, as working into the model I did not realize I needed. An amateur issue, not to be repeated? Probably, but the cost of the shipping certainly makes me pause for the next model purchase to be made to ensure that all the materials needed are purchased.
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Mr. Perkins, Thank you for your feedback. We apologize for the incident. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
1
/5
★☆☆☆☆
Hello I give this notice for two reasons bad packaging the tube of glue twisted it was in bulk!!! more I made a payment error (I made twice the same order. I immediately sent an error message and they didn't take it into account. On the other hand, I received both orders in a single package????. Impossible to get them on the phone. They're very good at taking money, but to refund me 19euros 50 you have to wait 3 weeks. So I don't recommend this site You won 30 euros lost one
Acheteur Vérifié
purchased on 01/02/2021
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5
/5
★★★★★
Fast and efficient
Acheteur Vérifié
purchased on 01/02/2021
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5
/5
★★★★★
Very fast delivery and parcel in good condition
Acheteur Vérifié
purchased on 01/02/2021
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5
/5
★★★★★
Fast delivery, compliant products and good dialogue via email following a stock problem. I also appreciated the extra five euros discount as a welcome gift.
Acheteur Vérifié
purchased on 01/02/2021
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3
/5
★★★☆☆
There were errors that took a long time to correct and were badly corrected. It's not wonderful
Acheteur Vérifié
purchased on 01/02/2021
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1
/5
★☆☆☆☆
Very disappointed with my order British Soldiers at Rorkes Drift - 16 figurin
Acheteur Vérifié
purchased on 01/02/2021
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5
/5
★★★★★
Perfect! Fast shipping, product as described
Acheteur Vérifié
purchased on 01/02/2021
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4
/5
★★★★☆
I give you 4 stars if not 5 stars if it had not had this delay to the first order.
Acheteur Vérifié
purchased on 01/02/2021
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4
/5
★★★★☆
Very good despite the fact that the package arrived very ab
Acheteur Vérifié
purchased on 01/02/2021
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5
/5
★★★★★
Fast shipping ??
Acheteur Vérifié
purchased on 01/02/2021
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5
/5
★★★★★
Material conforms and delivered quickly
Acheteur Vérifié
purchased on 01/02/2021
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3
/5
★★★☆☆
Good site overall, my only regret is my purchase of paint pots and it was difficult to assess the size of the pot and the type of paint because the photos do not all correspond to the product.
Acheteur Vérifié
purchased on 01/02/2021
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5
/5
★★★★★
Pending completion
Acheteur Vérifié
purchased on 01/02/2021
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5
/5
★★★★★
Very fast delivery. No oversights. Very professional. I gladly recommend
Acheteur Vérifié
purchased on 01/02/2021
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4
/5
★★★★☆
Had a delivery that was damaged on... Had a delivery that was damaged on arrival. After contacting 1001 models, they replaced the item, free of charge. Great service!
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Mr. Baker, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Don't change a thing
Acheteur Vérifié
purchased on 01/02/2021
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5
/5
★★★★★
I was very happy with my purchase over... I was very happy with my purchase over all. Even though the box was flattened in transit the model was still intact. I count luck for that considering the models were resin and quite fragile and would have easily been smashed. The expediency with which it arrived to the USA was excellent. Next time I would advise not sending fragile models in envelopes but in boxes.
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Mr. Burris, Thank you for your feedback. We apologize for the incident. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Nice kits Nice kits, reasonable deliverytime
Acheteur Vérifié
purchased on 01/02/2021
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Answer from 1001hobbies
Dear Mr. Droog, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies