/5
★★★★☆
based on 37465 reviews published
★★★★☆
based on 37465 reviews published
Latest customer reviews
2
/5
★★☆☆☆
Delivery and price were very good only the article was busy what I have also confirmed with a photo with you. After a short e-mail traffic but then no further answers from you
Verifizierter Käufer
purchased on 13/02/2021
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5
/5
★★★★★
Everything perfect great quality of Revell paints. And great service from 1001.
Comprador Verificado
purchased on 13/02/2021
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4
/5
★★★★☆
Very good choice of product
Acheteur Vérifié
purchased on 13/02/2021
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5
/5
★★★★★
Fast and serious seller
Acheteur Vérifié
purchased on 13/02/2021
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5
/5
★★★★★
Happy with my purchase
Acheteur Vérifié
purchased on 13/02/2021
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5
/5
★★★★★
Product arrived very quickly and the site was reliable
Acheteur Vérifié
purchased on 13/02/2021
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5
/5
★★★★★
Respect for livréso
Acheteur Vérifié
purchased on 13/02/2021
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1
/5
★☆☆☆☆
Ordered 10 days ago and still nothing... Not even tracking activated yet. OK, there's covid and therefore longer delivery times, but the delivery costs aren't going down. Thank you for requesting an evaluation when I still have nothing.
Acheteur Vérifié
purchased on 13/02/2021
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4
/5
★★★★☆
I'm satisfied with the models I've ordered and made. Only the presentation of the model is sometimes a little light (Ex on 3 identical models we find 3 different prices: the manufacturers are not the same and the number of parts certainly either).
Acheteur Vérifié
purchased on 13/02/2021
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5
/5
★★★★★
Excellent and timely service Excellent and timely service! Thank you!
Acheteur Vérifié
purchased on 13/02/2021
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Answer from 1001hobbies
Dear Mrs Warner, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5
/5
★★★★★
Order delivered in record time and complete
Acheteur Vérifié
purchased on 13/02/2021
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5
/5
★★★★★
Very serious a good sui
Acheteur Vérifié
purchased on 13/02/2021
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5
/5
★★★★★
Order fulfilled and delivered very quickly. What more could I ask for than to do another one for the pleasure! Very satisfied and very impressive choice
Acheteur Vérifié
purchased on 13/02/2021
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5
/5
★★★★★
Very satisfied received very quickly
Acheteur Vérifié
purchased on 13/02/2021
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5
/5
★★★★★
Always perfect
Acheteur Vérifié
purchased on 13/02/2021
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3
/5
★★★☆☆
I think you should show what the product looks like in the box (figurines) because I'm a bit disappointed by the quality of the molding-I didn't know this brand. It's not your fault. I'll certainly recommend other professionals.
Acheteur Vérifié
purchased on 13/02/2021
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4
/5
★★★★☆
Good except delay
Acheteur Vérifié
purchased on 13/02/2021
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5
/5
★★★★★
Conforms to my order Good packaging Fast delivery
Acheteur Vérifié
purchased on 13/02/2021
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4
/5
★★★★☆
Hello, I have received the missing brush and I thank you for it.
Acheteur Vérifié
purchased on 13/02/2021
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5
/5
★★★★★
Great service and good prices Great service and good prices
Acheteur Vérifié
purchased on 13/02/2021
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Answer from 1001hobbies
Dear Mrs Love, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
2
/5
★★☆☆☆
Neighboring countries and it takes 12 days to ship my order !!! we are in a difficult period (covid) ok but you are the only country that takes a lot of time to ship I have another order in progress how long will it take ???
Geverifieerde Koper
purchased on 13/02/2021
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5
/5
★★★★★
Fast delivery reasonable price
Geverifieerde Koper
purchased on 13/02/2021
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1
/5
★☆☆☆☆
Helaas na ruim 3 weken nog niks ontvangen Ik heb op 23 januari een bestelling gedaan en betaald. Ongeveer 2 weken geeft de track and trace aan dat het pakket moet worden opgehaald door de bezorgdienst. Dit gebeurt maar niet. Twee keer gemaild en de toezegging gedaan door 1001hobbies dat het snel op de post zou gaan. Helaas nog geen resultaat. Ik hoop dat deze review 1001hobbies tot actie aanzet. ik hoop dat jullie dit bericht serieus nemen. Ik heb gelijk betaald. Nu moeten jullie mijn bestelling snel op de post doen. Mochten jullie willen reageren? Doe dat dan maar in het Frans. Dan kunnen jullie wellicht beter uitleggen waarom het zo lang duurt!
Acheteur Vérifié
purchased on 13/02/2021
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Answer from 1001hobbies
Sir, Thank you for your feedback. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We would like to point out that the product you have ordered has been destocked in England. The customs formalities were very complicated and therefore very late. Thank you for your understanding, 1001hobbies customer service
2
/5
★★☆☆☆
The item is no longer available on the 4th day after confirmed receipt of payment. A replacement or voucher is offered. I only need this particular item and have declared my withdrawal from the purchase contract. Since 1001 modellbau cannot fulfill their part of the contract according to their mail, I expect the full amount already paid including shipping costs back.
Verifizierter Käufer
purchased on 12/02/2021
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5
/5
★★★★★
Extremely satisfied. Delivered on time (even early). Well-packaged product. Nothing to say except: perfect. Highly recommend
Acheteur Vérifié
purchased on 12/02/2021
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2
/5
★★☆☆☆
12 days to process the order then postage time also. Not acceptable. I thought I was buying from a Spanish company but it is in France. I looked for a Spanish company to speed up postage and after the order was placed I find it is France which is not a problem but 12 days to process the order!!!! Cheaper and quicker postage to buy from UK supplier. Not happy.
Acheteur Vérifié
purchased on 12/02/2021
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5
/5
★★★★★
Quick order and very satisfied
Acheteur Vérifié
purchased on 12/02/2021
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2
/5
★★☆☆☆
Not truthful about inventory? When I ordered the product it was stated it was in stock, two weeks later I received notification the product was shipped - I have still not received the product. Their are either very disorganized or not truthful about their inventory. My order was two masking sets that would fit into an envelope and their shipping fees where extremely high. I wanted the product so I moved forward. Other vendors had the same product, lower cost and lower shipping but were truthful about delivery time (that would be sooner than this experience). Next time, I will go with the other vendors. Update - Feb 21, 2021 and still have not received the product - ordered Jan 31, 2021 Update: Feb 26, 2021 Received the package. It is an Eduard masking kit. They do say that on their site, but I missed that..my fault. I have ordered from Eduard direct in the past, about the same price but far lower shipping cost and delivery was much faster.
Acheteur Vérifié
purchased on 12/02/2021
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5
/5
★★★★★
Fast delivery and excellent service. The prices are right and the catalog is well filled.
Acheteur Vérifié
purchased on 12/02/2021
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3
/5
★★★☆☆
My first order arrived incomplete with products I had not ordered. But the reaction was quick after my complaint and I'm waiting for a parcel to arrive.
Acheteur Vérifié
purchased on 12/02/2021
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