Reviews 1001hobbies

Missing a Viet Cong soldier's box

Very well done and complete site. 2 models bought for the Christmas of a little boy who loves manga. Should be fun!

Very satisfied, fast delivery, careful packaging

Very serious site. Order shipped quickly and received in 3 days. Thank you for your professionalism.

Not very fast, too bad

24/48h delivery arrives after 2 weeks. Product supposedly in stock, but out of stock just after ordering. Impossible to contact the soap by phone, email or chat.

Totally satisfied with correct follow-up times

Always perfect...

Very nice figure unfortunately box arrive damaged

Products arrived quickly

Perfect goods even though delivered after several weeks

All ok

Very satisfied top thanks

Very fast and excellent site

Fast shipping. Item well packaged. I recommend

Neat delivery.

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Very good service + large selection of items.

Nice easy to navigate website. Shipping was very fast and easy to track. Thanks!

Beautiful models, and perfect shipping.

Fast delivery, product conforms Thank you 🤩

Fully satisfied

I am missing a car my tamiya porshe GT3 you should have sent as agreed all 3 at the same time I will think before ordering from you . thank you

Everything was perfect, from the choice on the site to the delivery.

In terms of the site, the information and the order, it's good. However, I wouldn't say the same for the delivery: the parcel arrived at the relay point open, and the packaging for the battery ordered as an extra was also open. You send items of a certain value that travel hundreds of kilometers and pass through several hands and depots during their transport, and despite this, the packaging is treated very lightly. Packages aren't sufficiently secure, and that's a real shame......I really think this is a serious area for improvement if you want to build customer loyalty! It's a pity because your site is particularly pleasant and complete. Best regards.

The item I ordered (Gundam L'Frith) is very hard to get elsewhere, 1001Hobbies had plenty in stock, delivered very quickly (earlier than advertised) and the goods are in pristine condition. Great service, will order again!

Good service, inefficient in issuing credit notes

My package took quite a while to arrive. I contacted customer service and was helped in a very pleasant way. A few days later I received my package.

2 weeks to receive 6 cans of paint the excuse of the seller when it is in stock is that of the supplier never seen that in my life in short 1 stars can not put less and this is the 1st and last time I order from them

Everything is fine. Fast shipping and very well protected packaging.

No worries from order to delivery. everything is in order.

More than a month after 'order and payment I received a partial shipment. My request for explanation was answered by the auto responder with the usual ridiculous phrases. Even today I have not heard from the 4 missing pieces. Bad mo service and bad customer care., the money, however they took it right away,!!!

All okay

Fast and efficient delivery.

.....riguardo to shipping times, sometimes you have to be......encouraged.... when asked when you would ship the Nakajima Kate in 1/48 from Hasegawa, I was told that the kit was very difficult to find and that it would take time and patience....Then after 36 h scarce, it turned out..... 2 explanations: either it was a lie and you had forgotten about the Kate and there and then no other valid excuse was found or given the Christmas holiday period, a.......miracle had happened....????..... To me the doubt remained..... Always my respects.....

Order received on time and as requested

Pop up berserk statue L Max Factory, the statue arrived in very good condition, also the box perfect, once assembled it is very beautiful and I am happy with the purchase, recommended product

Very satisfied with the products.

It has been satisfactory, although it took a while to receive some of the units requested from the origin.

Very good