4.2/5
★★★★☆
based on 36985 reviews published

Latest customer reviews

5 /5
★★★★★
Fast and well protected. Very satisfied
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Comprador Verificado
purchased on 11/01/2021
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1 /5
★☆☆☆☆
I ordered 2 models on 040121. I was told that the paints were out of stock (I tried to change the product to no avail). Since then I have tried to contact them by e-mail but they always send me the same e-mail with no solution! No way to contact them except by email! Very annoying
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Acheteur Vérifié
purchased on 11/01/2021
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5 /5
★★★★★
Everything is fine. The shipment arrived just in time
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Comprador Verificado
purchased on 11/01/2021
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2 /5
★★☆☆☆
Delivery times not met
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Acheteur Vérifié
purchased on 11/01/2021
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1 /5
★☆☆☆☆
HAHAHA. The joke. Seriously. Item noted in stock and finally after two weeks yes but in fact no. Restocking. And finally a week later, well, the item is definitely out of stock. Pitiful organization. I struggled to get a refund. I got a notification after battling. I'm still waiting for the money to reach my account. I'm going to have to think about doing something other than trading.
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Acheteur Vérifié
purchased on 11/01/2021
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5 /5
★★★★★
Excellent delivery time and service. The warehouse is very well stocked with lots of items and the prices are good:
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Acquirente Verificato
purchased on 11/01/2021
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4 /5
★★★★☆
Very well stocked site for modeling and accessories. Reasonable prices. I recommend.
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Acquirente Verificato
purchased on 11/01/2021
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1 /5
★☆☆☆☆
I placed the order on Dec. 12 it was supposed to arrive on the 18th so that I could ship the gifts to the appropriate people. As of Dec. 18 it shows delivered from the site - but no package to me. I ask for clarification from the courier who confirms that the package was returned to sender and that I should have heard from them. We are now a month after the order and I still do not receive a response as to where the ordered goods are. Nearly 100 € worth that no one knows where it went - and from the company no response to emails I send. Even on the phone they don't answer. I am sincerely concerned.
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Acquirente Verificato
purchased on 11/01/2021
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1 /5
★☆☆☆☆
Ordered paint on the 31st with colissimo at 980€ for delivery in 1 to 2 working days On the 11th no new order in preparation! Sent an email with no reply, impossible to reach by phone.
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Acheteur Vérifié
purchased on 11/01/2021
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5 /5
★★★★★
Everything is perfect: orderpayment-delivery. Third order on this site
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Acheteur Vérifié
purchased on 11/01/2021
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5 /5
★★★★★
Very fast delivery, well packaged, nothing to complain about.
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Acheteur Vérifié
purchased on 11/01/2021
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1 /5
★☆☆☆☆
Returned item over a month ago for a refund. Still no refund. Chased up twice and told when they receive it I will get a refund. Royal Mail confirm they have my return. Would never use this company again.
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Acheteur Vérifié
purchased on 11/01/2021
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2 /5
★★☆☆☆
The reference does not match the photos
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Acheteur Vérifié
purchased on 11/01/2021
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4 /5
★★★★☆
No problem with partial delivery but initial order released following my call
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Acheteur Vérifié
purchased on 11/01/2021
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4 /5
★★★★☆
Fast deliveries, compliant products. Always good advice
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Acheteur Vérifié
purchased on 11/01/2021
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5 /5
★★★★★
Package arrived quickly well packed I recommend
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Acheteur Vérifié
purchased on 11/01/2021
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5 /5
★★★★★
Fast, Perfect Transaction
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Acheteur Vérifié
purchased on 11/01/2021
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2 /5
★★☆☆☆
While the company boasts of its French headquarters in Isère, my order took over 2 weeks to process and my purchase took almost a month to arrive. They either need to hire more people or make their practices more efficient (or both). On the other hand, my package arrived in perfect condition.
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Acheteur Vérifié
purchased on 11/01/2021
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5 /5
★★★★★
Perfect!. nothing to say
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Acheteur Vérifié
purchased on 11/01/2021
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5 /5
★★★★★
Good site, on time delivery, nothing to complain about.
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Acheteur Vérifié
purchased on 11/01/2021
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5 /5
★★★★★
Follow-upprecision speed nothing to say except that this site is perfect I will recommend it is
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Acheteur Vérifié
purchased on 11/01/2021
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4 /5
★★★★☆
I think the painting should always be included and the manual should be a little more complete.
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Comprador Verificado
purchased on 11/01/2021
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1 /5
★☆☆☆☆
Bonjourtoujour pas ma commande du 26 novembreje vous ai envoyé 2 email pour un remboursement pas de reponsepeutre en passant par truspilot j'aurais une réponse autrement je serai obligé de saisir la just
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Acheteur Vérifié
purchased on 11/01/2021
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1 /5
★☆☆☆☆
Order placed on 2412 is supposed to have been sent on 2812 in the post office say they have not received anything We are at day 1101 ie I've been waiting 18 days for my order. You call on the phone and they tell you that the post office has the order but it is not so. Fatal service. I do not recommend co
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Comprador Verificado
purchased on 11/01/2021
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5 /5
★★★★★
Fast and efficient thank you
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Acheteur Vérifié
purchased on 11/01/2021
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1 /5
★☆☆☆☆
Fatal very angry the car I bought for a gift of kings does not have all the parts and also the paint cans that came are dry. I do not recommend it to anyone. Disappointing
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Comprador Verificado
purchased on 11/01/2021
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5 /5
★★★★★
Worry-free delivery. Serious
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Acheteur Vérifié
purchased on 11/01/2021
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5 /5
★★★★★
I am very pleased with the whole… I am very pleased with the whole transaction. Despite the delay n delivery, due to the pandemic, you had outstanding communication, and delivered an excellent product in the end.
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Verified Buyer
purchased on 10/01/2021
Answer from 1001hobbies
Dear Mr Smith, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
3 /5
★★★☆☆
Good service but expensive
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Geverifieerde Koper
purchased on 10/01/2021
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5 /5
★★★★★
Very nice items fast delivery
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Geverifieerde Koper
purchased on 10/01/2021
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