★★★★☆
based on 39268 reviews published
Latest customer reviews
The package took a little longer to arrive than expected, but everything was fine.
The material was no problem but the shipment was delayed for more than two weeks with no information about it.
After a month of waiting, the order has still not arrived, I understand that due to the exceptional situation that the country is going through, it is taking longer than expected, but the order tracking button does not work and I do not know where exactly my order is. The order was charged after 5 days.
I have had to buy from another store and I still have not received the products I bought since April 29th when they were sent to me.
Great variety of model ships and airplanes of diverse brands and with agile service orders. Highly recommended
Ordered model paint on March 17 order got confirmed a day later and email 2 days later that was processed on March 18. By May 5th still nothing reply on an email they told that the order was shipped on March 26 and I should ask in 15 days again. By May 20 still nothing and now they went silent on my emails. Asked for refund now through my credit card company. Would not use it again.
Given the criticality of the moment that the whole world is experiencing I would say to disregard these evaluations waiting to make a judgment when things have settled down and everyone can work at their best Greetings Visconti
Good prices and fast delivery
Net of emergency covid..... Bad service sloppy and unclear bordering on ridiculous.... Models arrived almost a month after order.... Only positive note undamaged and correct merchandise.... I will not repeat the experience
Order took a long time to arrive tel tracking very poor
Considering the awkward times we are going through my parcel arrived sooner than I expected
Take extra money for fast delivery then it does not come in time said. Still not got yet. Check their community section on FB page lots of people with same complaint. I will not order from here again and suggest no one does. Appear a cowboy operation. I am.appealing through PayPal for a refund.
Very unhappy customer. Take extra money for fast delivery then it does not come in time said. Still not got yet. Check their community section on FB page, lots of people with same complaint. I will not order from here again and suggest no one does. Appear a cowboy operation. I am.appealing through PayPal for a refund.
Very satisfied. Despite the covid 19 problem and its effect on shipping I received everything (glazes and modeling colors) in a timely manner. Positive experience for me.
Very unhappy customer. Take extra money for fast delivery then it does not come in time said. Still not got yet. Check their community section on FB page, lots of people with same complaint. I will not order from here again and suggest no one does. Appear a cowboy operation. I am.appealing through PayPal for a refund.
Good product but chronopost delivery 20 euros received 10 days after ordering
Very good 1st order on this site
A real scam I placed 2 orders 09.03.2020 ref. NHJGNA48Q tracking TYPFQP200006007 in the amount of 5898 euros and another 08.03.2020 ref 46L166XBH tracking TYPFQP2200006065 FOR AN AMOUNT OF 6198 € NO ONE KNOWS ANYTHING NOR THE PACKAGE ARRIVES NOR THE REFUND OF THE AMOUNT IT IS A SCAM AND WE SHOULD ALL UNITE TO CLAIM AND AVOID THAT THEY DO NOT SCAM ANYONE M
More than a month ago I placed an order and I still haven't received it. They have written me after a month and tell me that it will take another 34 weeks. Impressive
My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I�m just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
I am writing this to say that I am rating 1001 model kits as excellent, for the sheer variety of products and the range of scales available. The quality of your products are great and I will be ordering more kits very soon. I will not hesitate to recommend you to any of my friends. A good service such as yours is a godsend to us modelers and kit builders, in these difficult times. Your website and your services are greatly appreciated, so please keep up the great work. Yours sincerely, William.
This website helped me out alot when I was finding paint for my model lorrie. And the post was good aswell regarding the problem we are in.
My item was shipped 8 days ago and I… My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I’m just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
Deadline met. Huge choice.
Parcel arrived with delay but I think that the post office is responsible for this delay. cordialemen
Product conforms delay a little long but this is not your fault voucher problem solved very quickly by your team
Fast delivery and compliant products.
My item was shipped 8 days ago and I... My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I'm just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
Everything arrived as expected
Very poor service, practically a scam. I placed an order last April 24 and today 27 days later I am still waiting for them to send it to me despite my constant complaints. They claim to be out of stock of two items but despite having accepted their offer of a credit note (they do not refund the money) I still have not received the rest of the products I bought and paid for.
Long lead times and incomplete deliveries lack of reliable information from the customer
They said they had my item in stock i... they said they had my item in stock i paid them nearly £100.00, when it didn`nt arrive, i checked tracking, only to see ""not available"" i e mailed them, and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want, i said i wanted my money back . they have not answered me . i have tried time and time again to contact them ,but no reply. dont make the same mistake as me-dont trust them to refund .
Efficiency correct material trouble-free shipping
Despite the confinement, many quality products available and a concern for customer satisfaction
Very good site with lots of choice and fast shipping
Received as ordered
Fast delivery
Package conforms, efficient follow-up. Given the situation ""Covid 19"" delay a little long. I will recommend
Very good Zvezda model. Just beware of the transmission: don't hesitate to go as far as the fifth burst to stick all the little ones for good.
Product conforms.