★★★★☆
based on 39268 reviews published
Latest customer reviews
Delivery a little long in these times of confinement... I'll get to it next time! Excellent service. Highly recommend
Perfect delivery on time during containment problems
But who delivered it orderedou Not to the addressee Strange?
They said they had my item in stock i paid them nearly �100.00 when it did`nt arrive i checked tracking only to see ""not available"" i e mailed them and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want i said i wanted my money back . they have not answered me . i have tried time and time again to contact them but no reply. dont make the same mistake as me-dont trust them to refund .
Relevant information required for customs clearance in Switzerland was forgotten. This extended the delivery time by weeks.
Everything is fine, very nice model, great price and excellent communication.
They said they had my item in stock i… they said they had my item in stock i paid them nearly £100.00, when it did`nt arrive, i checked tracking, only to see ""not available"" i e mailed them, and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want, i said i wanted my money back . they have not answered me . i have tried time and time again to contact them ,but no reply. dont make the same mistake as me-dont trust them to refund .
Model ""fanatic"" if I can call it that ... I'm talking about an Audi R8 ... Challenging assembly ... So it takes passion and dedication ... What to say really nice!
Although the situation is understandable, it has been a bit slow.
Bonjour votre site est très bien pour le choix des marques mais lorsque l'on tape sur la description d'une maquette il serait très judicieux d'avoir les références des peintures pour celle-ci je prépare actuellement une commande de plusieurs modèles et je suis dans le doute pour mon stock de peint
EVERYTHING IS IN ORDER BRAVO AND THANK YOU
Very good. Fast delivery
Everything is perfect from order to delivery. Thank you very much
Perfect, everything's ok!
Everything was perfect thank you very much
Delivered on time and in perfect condition
Products ok delivery a little long but any reopening is complicated
Very good, nothing to complain about! I recommend it and will order again.
As ordered
Quality products. Delivery and order tracking
Very nice model and assembly course Delivery time respected despite the health crisis I will come back to you for another order.
Terrible service. Bought my items for this store believing it to be UK based. Paid for expedited shipping as well. On the same day I ordered from 1001 I also ordered from an actual UK based company, Kentmodels.co.uk and recieved my order in two days! I even ordered decals off a Japanese based company on ebay and even these have arrived before my order from 1001! This will be my first and last purchase from 1001.
Nothing to add
Model corresponding to my order.the only drawback is that the assembly instructions are not always easy to understand.but with a little patience I'm getting the hang of it.
RAS Fast and efficient service.
Order received I am satisfied. I recommend
Hello. Even if it's not your fault, the delivery time was really short.
Hi, I have a problem with my model that I paid for but never received. I have the tracking of my order but when I go to Laposte to pick up my package they tell me that it has been lost.
Delivery on time and quality packaging. Sea
Very good teamfast delivery
Many references A pleasant site to discover Weak point: the search for paint references
Bought my items for this store believing it to be UK based. Paid for expedited shipping as well. On the same day I ordered from 1001 I also ordered from an actual UK based company Kentmodels.co.uk and recieved my order in two days! I even ordered decals off a Japanese based company on ebay and even these have arrived before my order from 1001! This will be my first and last purchase from 1001.
Item never received. Unable to contact seller to let them know that the item has been returned to them by their courier. Would not use again.
Terrible service. Bought my items for this store believing it to be UK based. Paid for expedited shipping as well. On the same day I ordered from 1001 I also ordered from an actual UK based company, Kentmodels.co.uk and recieved my order in two days! I even ordered decals off a Japanese based company on ebay and even these have arrived before my order from 1001! This will be my first and last purchase from 1001.
Quality material enhanced by informative documentation.
Lousy service. I bought an order two weeks ago and it was supposed to arrive in 8 days. I sent them 2 emails asking why it did not arrive and why on the tracking page it said it was on hold and the address was incomplete and I have not received any response from them yet.
There is no way to get our order this is not normal if we had known that in a month we would not have it in any way we would have trusted them for our part we are not happy at all.
I do not recommend it. My first order was dated April 24. It has not arrived. Unjustifiable. Several emails and the answers were the same. Unjustifiable. I do not understand the support or the shipping method.
Quick to process refund got a refund from this company (based in France, not the UK) due to delays on delivering a birthday present which was ordered 2 weeks in advance of the birthday. To be fair to them they were quick with refund when I complained (hence the three stars). I marked them down a couple of stars as it's still a bit misleading on their website as to where the company is based.
I'm still waiting for my order after... I'm still waiting for my order after two weeks what's the delay