/5
★★★★☆
based on 36985 reviews published
★★★★☆
based on 36985 reviews published
Latest customer reviews
5
/5
★★★★★
Thanks for the speed of sending all very well.
Acquirente Verificato
purchased on 06/01/2021
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5
/5
★★★★★
Quick in response and delivery ahead of schedule.
Acquirente Verificato
purchased on 06/01/2021
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5
/5
★★★★★
Shipping on time and perfect packaging.
Acquirente Verificato
purchased on 06/01/2021
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1
/5
★☆☆☆☆
Ordered the Escalation Box Ordered the Escalation Box, Black Fortress. Weeks had passed and I'm still waiting despite it was mention on the web-site there are 4 items in stock. Now, as I see that I've ordered the wrong version of the box I can't find a way to cancel the order and get the refund. Highly dissappointing.
Acheteur Vérifié
purchased on 06/01/2021
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Answer from 1001hobbies
Mr Batiukov, We regret this incident and your comment. We have not received any cancellation requests, neither by email, phone nor chat. We therefore could not know that you wanted your order cancelled and refunded. Please note that we have just cancelled your order. Happy New Year 2021. Customer service 1001hobbies.
5
/5
★★★★★
Thank you for your excellent service.
Acheteur Vérifié
purchased on 06/01/2021
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5
/5
★★★★★
Top top top top top top
Acheteur Vérifié
purchased on 06/01/2021
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4
/5
★★★★☆
Items are always delivered on time and well protected too
Acheteur Vérifié
purchased on 06/01/2021
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5
/5
★★★★★
Order arrived quickly
Acheteur Vérifié
purchased on 06/01/2021
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1
/5
★☆☆☆☆
Order placed on 19122020 for delivery on the 30th. Cancellation requested on the 28th, even though the article had still not been dispatched and I had found a cheaper and faster alternative from a competitor. E-mail from 28122020 accepting the cancellation and refunding my first monthly payment. On 05012021 I receive an e-mail informing me that my item (supposed to be delivered on 30122020) has been shipped, but should never have been shipped. So I have to go to my local parcel shop to refuse the parcel and wait for it to be returned, just to get my refund for my first payment. This is unacceptable. It's the first and last time I'll be committing a fraud.
Acheteur Vérifié
purchased on 06/01/2021
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5
/5
★★★★★
FAST AND COMPLIANT
Acheteur Vérifié
purchased on 06/01/2021
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1
/5
★☆☆☆☆
Ordered the Escalation Box Ordered the Escalation Box, Black Fortress. Weeks had passed and I'm still waiting despite it was mention on the web-site there are 4 items in stock. Now, as I see that I've ordered the wrong version of the box I can't find a way to cancel the order and get the refund. Highly dissappointing.
Verified Buyer
purchased on 06/01/2021
Answer from 1001hobbies
Mr Batiukov, We regret this incident and your comment. We have not received any cancellation requests, neither by email, phone nor chat. We therefore could not know that you wanted your order cancelled and refunded. Please note that we have just cancelled your order. Happy New Year 2021. Customer service 1001hobbies.
5
/5
★★★★★
Very fast shipping! TOP! Gladly again!
Verifizierter Käufer
purchased on 06/01/2021
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5
/5
★★★★★
Ordered the Escalation Box Black Fortress. Weeks had passed and I'm still waiting despite it was mention on the web-site there are 4 items in stock. Now as I see that I've ordered the wrong version of the box I can't find a way to cancel the order and get the refund. Highly dissappointing.
Verified Buyer
purchased on 06/01/2021
2
/5
★★☆☆☆
Still awaiting parcel for item ordered on 21st December 2020. Difficult to contact the vendor to discuss or resolve this issue.
Verified Buyer
purchased on 06/01/2021
5
/5
★★★★★
Now the product has arrived I am happy with it and the service offered by the company. Thank you
Verified Buyer
purchased on 06/01/2021
1
/5
★☆☆☆☆
6th of January, and still Wait for delivery since order was placed on 6th December.
Verified Buyer
purchased on 06/01/2021
1
/5
★☆☆☆☆
This company is rubbish I had an order supposed to be delivered 23rd December !! They taken my money unfortunately on a debit card so cannot get it back. We are now at 6th Jan no order, have tried to phone just answer machine , have tried to email but cannot get email address, and now you send an email asking how did we do well the answer is RUBBISH DO NOT USE THIS COMPANY Nadine Morey
Verified Buyer
purchased on 06/01/2021
4
/5
★★★★☆
Might be good if you explain which... Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.
Acheteur Vérifié
purchased on 05/01/2021
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Answer from 1001hobbies
Dear Mr Pollard, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
1
/5
★☆☆☆☆
Very disappointed in product Very disappointed in product. Thought I was getting a larger airplane. The airplane I got was about 1 1/2 Inches big. Shipping was very long. Did not know this company was in Europe or I would not have bought it.
Acheteur Vérifié
purchased on 05/01/2021
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Answer from 1001hobbies
Madam, Sir, Thank you for your feedback. We would like to point out that due to the Covid-19, Brexit, and the increases in parcels, this carrier has a lot of trouble keeping reasonable deadlines. We make a point of sending an email to accelerate the taking in charge of the parcel. We ask for a little patience. Moreover, if you do not like the model you received, you can return it to us. We apologize for the delay. Happy new year 2021. Customer Care 1001hobbies
1
/5
★☆☆☆☆
Since you ask for a review: very bad experience! Order placed on December 16 for what was supposed to be a Christmas gift. First of all I was told that an item had to be retrieved from the supplier. The item according to your emails was not shipped until 3112. To date no package received the SDA tracking number appears to be non-existent. I sincerely hope it will arrive but reading the other comments I am very afraid!!! And then they wonder why one buys on Amazon.
Acquirente Verificato
purchased on 05/01/2021
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5
/5
★★★★★
The kit arrived safe and intact The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.
Acheteur Vérifié
purchased on 05/01/2021
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Answer from 1001hobbies
Dear Mr weiler, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
5
/5
★★★★★
Good price fast shipping good price fast shipping
Acheteur Vérifié
purchased on 05/01/2021
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Answer from 1001hobbies
Dear Mr Mouton , Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
1
/5
★☆☆☆☆
Still waiting for a delivery promised 23 Dec Still waiting for a delivery promised for 23rd Dec. All paid for! Now cant get in touch with anyone. Phone doesn't answer, cant get an email to send. Didn't realize that I was dealing with a company in France!
Acheteur Vérifié
purchased on 05/01/2021
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Answer from 1001hobbies
Madam Morey Thank you for your feedback. We would like to inform you that your parcel was flashed by our depot and delivered to Hermès on 23/12/2020 16:33:52. Unfortunately, due to the Covid-19, the Brexit, and the increases in parcels, this carrier has a lot of trouble keeping reasonable delays. We make a point of sending an email to accelerate the taking in charge of the parcel. We apologize for this delay. Happy new year 2021. Customer care 1001hobbies.
5
/5
★★★★★
I am delighted with the good execution of the parcels I thank you
Acheteur Vérifié
purchased on 05/01/2021
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4
/5
★★★★☆
No particular comments.
Acheteur Vérifié
purchased on 05/01/2021
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5
/5
★★★★★
Everything was fine! Perfect
Acheteur Vérifié
purchased on 05/01/2021
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3
/5
★★★☆☆
Price a bit high but wide selection
Acheteur Vérifié
purchased on 05/01/2021
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3
/5
★★★☆☆
Well-priced TAMIYA acrylic paints. Satisfactory delivery time despite the constraints of the pandemic. Products received in suitable packaging and fully compliant with my order&""" bémo"" : all paint bottles are covered with an adhesive warning against the harmfulness of the adhesive product affixed to the original TAMIYA label ... and masking the reference of the shade ... which can be removed provided you tear it off with the original label! MORE THAN ANNOYING!!! Fortunately, I'd kept my own order list (with reference no. and name).
Acheteur Vérifié
purchased on 05/01/2021
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5
/5
★★★★★
No problem very bi
Acheteur Vérifié
purchased on 05/01/2021
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4
/5
★★★★☆
The delivery time is a bit long For the rest very satisfied Just to mention that I ordered around the end of the year which may explain the waiting time
Geverifieerde Koper
purchased on 05/01/2021
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