★★★★☆
based on 39268 reviews published
Latest customer reviews
I made out express delivery for my son's birthday. Unfortunately so far I have not received anything.
Still not had the order 2 weeks later. And paid a premium on delivery.�6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
Excellent communication and easy to order/ship overseas. Very pleased even during this pandemic w/all the restrictions in place my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!
I made out express delivery for my... I made out express delivery for my son's birthday. Unfortunately, so far I have not received anything.
Great product/Company, recommended! Excellent communication and easy to order/ship overseas. Very pleased, even during this pandemic w/all the restrictions in place, my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!
The reviews are for 1001 Maquettes, not 1001 Puzzles. Available when ordered, payment taken and still not delivered after almost a month (15042020). I'm not even talking about the 20 euros for Exapac delivery. Taken in charge according to 1001 Puzzles on 7052020 but still not delivered. Packages received in 3 days with Exapac on other products.
Good follow-up
Very good never a worry
Very long delivery. Paid same day but item shipped only 6 days later. Poor packaging, damaged box. And above all, no refund as stated in the return conditions. You only offer a credit note or an exchange. I do not recommend
I am very disappointed. I called several times and sent an email with no response. I wanted to contact them for my parcel which was sent back to the store to ask them for an additional address but it was impossible to get them on the phone.
Order as expected. very good
Quality paint. Quick delivery considering the current situation. I recommend
Model as presented, delivered on time in good condition packaging. The price was a little high (I preferred to pay for peace of mind rather than look for it in the shops).
You have insured during the confinement? good continuation and good luck Very satisfied Olivier
Perfect beautiful model for me who am only layman impeccable result for the assembly of a corsair in 132 merc
Great product/Company, recommended! Excellent communication and easy to order/ship overseas. Very pleased, even during this pandemic w/all the restrictions in place, my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!
Still not had the order 2 weeks later Still not had the order 2 weeks later. And paid a premium on delivery.£6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
I made out express delivery for my… I made out express delivery for my son's birthday. Unfortunately, so far I have not received anything.
I join the complaint about the delivery times. They do not answer and the customer service phone jumps you a speech in English and cuts off. Since day 6 they tell me in an email that the order has been shipped.
You can find almost anything
In these troubled times, despite a few minor inconveniences, the service was assured and the parcel arrived on time.
Delivery conforms to the order arrived quickly the top during a confinemen
Sending the M706 commando model in a simple bubble envelope meant that the box was crushed and therefore damaged. Fortunately, the model was not damaged.
Many thanks
Responsive parcel well dispatched despite period of confinem
Claim to be an English company!!! Claim to be an English company but in fact its based abroad.. I cant stress enough how dodgy that is.. Also you can try ring the uk number but it never gets answer. Pitiful really. I can understand how they are only 3 star.. Stick to proper uk based hobby sellers, you wont go far wrong there.
My delivery was long but cov
I sent you a letter on April 20 without any response from you. Which is very annoying, and I bet I'm talking to a robot. You should be convincing your shareholders that it's the buyers who provide their dividends, and that they should be respected... I've asked you a number of questions that are crucial to shipping and receiving the parcel-(so you've got the money)... Cheers
I have finally received my parcel. Just as I expected. Too bad it took so long because of that damn virus! Super
Very good delivery
Very good and very fast despite the current circumstances
Slightly chaotic Colissimo deliveries
There's so much to say that I don't even want to fight with this lack of consideration for customers (despite form messages and emails, no call back from them ...). There are other sites that are much better in terms of price, competence (there was no Revell 48 email paint, so I ended up with a 48 acrylic) and delivery times (an order dated April 24 was shipped on the 6th (12 days later!!) and arrived on the 11th. Nothing's good here
Despite the special circumstances, product quality monitoring services excel
After your answer.... if I could put less than a star I would because who are we kidding ???? Small example since everything comes supposedly from your suppliers: on the Tamiya-shop the F4U Corsair Bird cage at 132 is sold 11999 euros and on your site it is at 22499........ almost twice the price and I would add that Tamiya I think does not sell at a loss!!! Which is why I firmly maintain that this is theft, pure and simple.
Excellent service and fast, accurate shipping
I am satisfied with my purchases
My son had a lot of fun. Suitable for a 10 year old, but the paint pots were missing.
Everything arrived perfectly in order, despite the exceptional circumstances we are currently experiencing.
Delivery??? understand it is tough at the moment but my order was placed on the 30/04, money debited and i have no idea what is happening. no tracking no., no update from yourselves. I am getting concerned. Order no. 206775 regards