4.2/5
★★★★☆
based on 39268 reviews published

Latest customer reviews

5 /5
★★★★★

I made out express delivery for my son's birthday. Unfortunately so far I have not received anything.

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Verified Buyer
purchased on 13/05/2020
1 /5
★☆☆☆☆

Still not had the order 2 weeks later. And paid a premium on delivery.�6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer

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Verified Buyer
purchased on 13/05/2020
3 /5
★★★☆☆

Excellent communication and easy to order/ship overseas. Very pleased even during this pandemic w/all the restrictions in place my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!

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Verified Buyer
purchased on 13/05/2020
2 /5
★★☆☆☆

I made out express delivery for my... I made out express delivery for my son's birthday. Unfortunately, so far I have not received anything.

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Acheteur Vérifié
purchased on 13/05/2020
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5 /5
★★★★★

Great product/Company, recommended! Excellent communication and easy to order/ship overseas. Very pleased, even during this pandemic w/all the restrictions in place, my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!

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Acheteur Vérifié
purchased on 13/05/2020
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1 /5
★☆☆☆☆

The reviews are for 1001 Maquettes, not 1001 Puzzles. Available when ordered, payment taken and still not delivered after almost a month (15042020). I'm not even talking about the 20 euros for Exapac delivery. Taken in charge according to 1001 Puzzles on 7052020 but still not delivered. Packages received in 3 days with Exapac on other products.

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Acheteur Vérifié
purchased on 13/05/2020
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4 /5
★★★★☆

Good follow-up

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Acheteur Vérifié
purchased on 13/05/2020
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5 /5
★★★★★

Very good never a worry

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Acheteur Vérifié
purchased on 13/05/2020
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1 /5
★☆☆☆☆

Very long delivery. Paid same day but item shipped only 6 days later. Poor packaging, damaged box. And above all, no refund as stated in the return conditions. You only offer a credit note or an exchange. I do not recommend

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Acheteur Vérifié
purchased on 13/05/2020
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2 /5
★★☆☆☆

I am very disappointed. I called several times and sent an email with no response. I wanted to contact them for my parcel which was sent back to the store to ask them for an additional address but it was impossible to get them on the phone.

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Acheteur Vérifié
purchased on 13/05/2020
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5 /5
★★★★★

Order as expected. very good

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Acheteur Vérifié
purchased on 13/05/2020
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5 /5
★★★★★

Quality paint. Quick delivery considering the current situation. I recommend

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Acheteur Vérifié
purchased on 13/05/2020
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4 /5
★★★★☆

Model as presented, delivered on time in good condition packaging. The price was a little high (I preferred to pay for peace of mind rather than look for it in the shops).

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Acheteur Vérifié
purchased on 13/05/2020
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5 /5
★★★★★

You have insured during the confinement? good continuation and good luck Very satisfied Olivier

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Acheteur Vérifié
purchased on 13/05/2020
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4 /5
★★★★☆

Perfect beautiful model for me who am only layman impeccable result for the assembly of a corsair in 132 merc

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Acheteur Vérifié
purchased on 13/05/2020
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5 /5
★★★★★

Great product/Company, recommended! Excellent communication and easy to order/ship overseas. Very pleased, even during this pandemic w/all the restrictions in place, my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!

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Verified Buyer
purchased on 13/05/2020
1 /5
★☆☆☆☆

Still not had the order 2 weeks later Still not had the order 2 weeks later. And paid a premium on delivery.£6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer

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Verified Buyer
purchased on 13/05/2020
2 /5
★★☆☆☆

I made out express delivery for my… I made out express delivery for my son's birthday. Unfortunately, so far I have not received anything.

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Verified Buyer
purchased on 13/05/2020
1 /5
★☆☆☆☆

I join the complaint about the delivery times. They do not answer and the customer service phone jumps you a speech in English and cuts off. Since day 6 they tell me in an email that the order has been shipped.

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Comprador Verificado
purchased on 13/05/2020
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5 /5
★★★★★

You can find almost anything

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Comprador Verificado
purchased on 13/05/2020
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4 /5
★★★★☆

In these troubled times, despite a few minor inconveniences, the service was assured and the parcel arrived on time.

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Acheteur Vérifié
purchased on 12/05/2020
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5 /5
★★★★★

Delivery conforms to the order arrived quickly the top during a confinemen

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Acheteur Vérifié
purchased on 12/05/2020
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3 /5
★★★☆☆

Sending the M706 commando model in a simple bubble envelope meant that the box was crushed and therefore damaged. Fortunately, the model was not damaged.

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Acheteur Vérifié
purchased on 12/05/2020
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5 /5
★★★★★

Many thanks

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Acheteur Vérifié
purchased on 12/05/2020
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5 /5
★★★★★

Responsive parcel well dispatched despite period of confinem

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Acheteur Vérifié
purchased on 12/05/2020
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1 /5
★☆☆☆☆

Claim to be an English company!!! Claim to be an English company but in fact its based abroad.. I cant stress enough how dodgy that is.. Also you can try ring the uk number but it never gets answer. Pitiful really. I can understand how they are only 3 star.. Stick to proper uk based hobby sellers, you wont go far wrong there.

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Acheteur Vérifié
purchased on 12/05/2020
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4 /5
★★★★☆

My delivery was long but cov

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Acheteur Vérifié
purchased on 12/05/2020
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1 /5
★☆☆☆☆

I sent you a letter on April 20 without any response from you. Which is very annoying, and I bet I'm talking to a robot. You should be convincing your shareholders that it's the buyers who provide their dividends, and that they should be respected... I've asked you a number of questions that are crucial to shipping and receiving the parcel-(so you've got the money)... Cheers

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Acheteur Vérifié
purchased on 12/05/2020
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5 /5
★★★★★

I have finally received my parcel. Just as I expected. Too bad it took so long because of that damn virus! Super

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Acheteur Vérifié
purchased on 12/05/2020
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5 /5
★★★★★

Very good delivery

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Acheteur Vérifié
purchased on 12/05/2020
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5 /5
★★★★★

Very good and very fast despite the current circumstances

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Acheteur Vérifié
purchased on 12/05/2020
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4 /5
★★★★☆

Slightly chaotic Colissimo deliveries

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Acheteur Vérifié
purchased on 12/05/2020
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1 /5
★☆☆☆☆

There's so much to say that I don't even want to fight with this lack of consideration for customers (despite form messages and emails, no call back from them ...). There are other sites that are much better in terms of price, competence (there was no Revell 48 email paint, so I ended up with a 48 acrylic) and delivery times (an order dated April 24 was shipped on the 6th (12 days later!!) and arrived on the 11th. Nothing's good here

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Acheteur Vérifié
purchased on 12/05/2020
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5 /5
★★★★★

Despite the special circumstances, product quality monitoring services excel

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Acheteur Vérifié
purchased on 12/05/2020
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1 /5
★☆☆☆☆

After your answer.... if I could put less than a star I would because who are we kidding ???? Small example since everything comes supposedly from your suppliers: on the Tamiya-shop the F4U Corsair Bird cage at 132 is sold 11999 euros and on your site it is at 22499........ almost twice the price and I would add that Tamiya I think does not sell at a loss!!! Which is why I firmly maintain that this is theft, pure and simple.

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Acheteur Vérifié
purchased on 12/05/2020
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5 /5
★★★★★

Excellent service and fast, accurate shipping

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Acheteur Vérifié
purchased on 12/05/2020
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5 /5
★★★★★

I am satisfied with my purchases

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Acheteur Vérifié
purchased on 12/05/2020
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4 /5
★★★★☆

My son had a lot of fun. Suitable for a 10 year old, but the paint pots were missing.

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Acheteur Vérifié
purchased on 12/05/2020
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5 /5
★★★★★

Everything arrived perfectly in order, despite the exceptional circumstances we are currently experiencing.

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Acheteur Vérifié
purchased on 12/05/2020
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1 /5
★☆☆☆☆

Delivery??? understand it is tough at the moment but my order was placed on the 30/04, money debited and i have no idea what is happening. no tracking no., no update from yourselves. I am getting concerned. Order no. 206775 regards

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Acheteur Vérifié
purchased on 12/05/2020
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