/5
★★★★☆
based on 37056 reviews published
★★★★☆
based on 37056 reviews published
Latest customer reviews
3
/5
★★★☆☆
It took a while but overall the book arrived damaged on the covers in many places.
Alejandro M.
purchased on 07/11/2024
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Answer from 1001hobbies
We are very sorry to hear that the book arrived damaged, especially on the covers. This is not what we expect for our products and we are taking note of your experience to improve our packaging. We thank you for bringing this to our attention and we will work to prevent this from happening again. If you need a solution, please let us know.
4
/5
★★★★☆
Good product and fast. Thank you
Pr J.
purchased on 25/11/2024
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Answer from 1001hobbies
Thanks to you for your feedback! We are glad to hear that you are satisfied with the product and the speed of delivery, we hope to see you again soon!
5
/5
★★★★★
Correctly packed parcel, received in excellent condition. The order corresponds very well to my expectations. Totally satisfied.
Denis B.
purchased on 11/11/2024
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Answer from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that everything arrived in perfect condition and that the order met your expectations. It's a pleasure to know that you are completely satisfied. See you soon for new orders!
5
/5
★★★★★
Fast and well packaged - gladly again
Thomas J.
purchased on 14/11/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
3
/5
★★★☆☆
High shipping costs and several weeks to delivery
Arnold D.
purchased on 21/10/2024
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Answer from 1001hobbies
Thank you for your feedback. We understand that shipping costs and delivery times can be disappointing and we are constantly working to improve these aspects to better meet your expectations.
5
/5
★★★★★
Although not available for some time I was immediately notified that one was still available for me. Further handling was perfect, clear and fast.
Stephan R.
purchased on 02/11/2024
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5
/5
★★★★★
Had problems with DPD on delivery, no box free, they wanted to send the parcel back. But 1001Hobbies stepped in and the parcel was delivered. Compliments to the customer service. The helicopter doesn't fly properly in the living room. Will have to trim it outside when the temperatures rise again.
Werner S.
purchased on 18/11/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
3
/5
★★★☆☆
Delivery takes way too long
Fred B.
purchased on 21/11/2024
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Answer from 1001hobbies
We are sorry that the delivery took longer than expected. We understand that this is annoying and would like to help you resolve the issue.
5
/5
★★★★★
Everything is great - gladly again
Thomas L.
purchased on 13/11/2024
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Answer from 1001hobbies
Thank you very much for your great feedback! We are delighted that everything went so well. We are already looking forward to your next visit!
2
/5
★★☆☆☆
Delivery first order was bad, were just at home and delivery guy just did not visit, pick up point in Wassenaar while in katwijk aan zee there is also 1.
Pieter K.
purchased on 04/11/2024
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Answer from 1001hobbies
We are sorry to hear that you had a bad experience with the delivery of your order. This is obviously not the service we want to provide. We understand your frustration, especially since there was a pickup point closer to you. We will review this issue internally to ensure this does not happen in the future. Thank you for your patience and we hope to serve you better in the future.
5
/5
★★★★★
Excellent
Cyrille G.
purchased on 20/11/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied. See you soon for new purchases!
5
/5
★★★★★
Nice site with lots of choice, and fast delivery.
Ronald V.
purchased on 03/11/2024
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Answer from 1001hobbies
Thank you so much for your positive feedback! We're glad you like the site and are satisfied with the selection and fast delivery. We hope to serve you again soon!
2
/5
★★☆☆☆
Three-month wait for delivery
Eric D.
purchased on 09/10/2024
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Answer from 1001hobbies
We apologize for the three-month delivery delay. This is not normal and we fully understand your frustration. Thank you for your patience and sorry again for the inconvenience.
5
/5
★★★★★
Thanks to 1001hobbies I was finally able to buy the hg kit I always wanted.
Sorena H.
purchased on 20/11/2024
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Answer from 1001hobbies
We're delighted that you've finally found the HG kit you've always wanted! Thank you for your positive feedback. We hope you have a lot of fun building it!
3
/5
★★★☆☆
Moderate
Leo R.
purchased on 29/10/2024
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4
/5
★★★★☆
For multiple orders, I would like to be able to combine orders to reduce shipping costs.
Alex A.
purchased on 23/11/2024
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Answer from 1001hobbies
We understand the importance of being able to combine orders in order to reduce delivery costs, especially for multiple orders. Please do not hesitate to contact our customer service team, who may be able to offer you a solution for your orders.
1
/5
★☆☆☆☆
Never received the parcel it is the amentable and paid and not refunded it is a scandal I will speak about it on Internet of this very bad experiance
Emanuel B.
purchased on 07/11/2024
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Answer from 1001hobbies
We are very sorry to hear that you have not received your package and that this has caused you a bad experience. We understand your frustration and thank you for your patience in resolving this incident.
3
/5
★★★☆☆
Shipped very quickly, but received a cardboard box damaged on one side, without damaging the merchandise. The model is made entirely of plastic, which doesn't seem to be very high quality - to be seen once assembled!
Marie T.
purchased on 25/11/2024
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Answer from 1001hobbies
Thank you for your return! We're delighted that the goods were undamaged, despite the damaged cardboard box. As for the quality of the model, we hope that once assembled, it will better meet your expectations. Please do not hesitate to let us know your impressions after assembly. We'll be happy to answer any questions you may have.
4
/5
★★★★☆
No problems except this harassment after the purchase by messages that were on a first-name basis (origin???)
Dominique P.
purchased on 29/10/2024
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Answer from 1001hobbies
Thank you for your feedback! We apologize for the intrusion of the messages that bothered you after your purchase. We fully understand that this can be unpleasant. We will take steps to avoid this in the future and ensure that our communications are more appropriate. Thank you again for your patience and feedback.
3
/5
★★★☆☆
Not always clear on website.
Shipping took a long time. Could be due to crowds. But a work remains kang
Elzo S.
purchased on 21/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We understand that the website can sometimes not be completely clear and we take your comment to heart to improve this. Regarding the long shipping, we do our best to minimize delays due to crowds, but we understand that it can be annoying. We hope you will have a faster experience next time. Thank you for your patience!
5
/5
★★★★★
Hello, there are articles falsely described... Two motorcycles are not at the right scale... Yamaha 250 "enduro" and BMW R75...ech.1/10th instead of 1/12th! Otherwise, it's fine! Thanks for your time.
Jean-marc D.
purchased on 20/11/2024
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Answer from 1001hobbies
Hello and thank you for your feedback! We apologize for the confusion regarding the motorcycle scales. We are taking note of your comment in order to rectify the descriptions and avoid any misunderstanding for our future customers. We thank you for your understanding and remain at your disposal for any further questions.
5
/5
★★★★★
Meets my expectations
Vivien A.
purchased on 24/11/2024
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Answer from 1001hobbies
Thank you for your feedback! We are pleased that the product meets your expectations. Don't hesitate to come back to us for future purchases!
5
/5
★★★★★
Very satisfied
Jacques O.
purchased on 10/11/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you are very satisfied. See you soon for new orders!
5
/5
★★★★★
Congratulations, they have several quality products
Roberto S.
purchased on 29/10/2024
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Answer from 1001hobbies
Thank you very much for your compliment! We are happy that you found quality products in our assortment. We will continue to offer you the best. See you soon!
5
/5
★★★★★
Fast delivery, everything well intact. Great price for a local company
Luc D.
purchased on 13/11/2024
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Answer from 1001hobbies
Thank you so much for your feedback! We are glad that the delivery was prompt and that everything arrived in good condition. It's nice to hear that you are happy with the price and service. We hope to serve you again soon!
5
/5
★★★★★
Serious site. Quick response to messages.
Jean R.
purchased on 08/11/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you have appreciated the responsiveness of our service. Your satisfaction is our priority, and we will always be there to meet your needs. We hope to see you soon!
4
/5
★★★★☆
Delay and misunderstanding at the time of purchase (presentation of a box of additional details of a Honda as a "complete car"...WARNING therefore
Henri R.
purchased on 05/11/2024
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Answer from 1001hobbies
Thank you for your feedback and comments! We apologize for the confusion at the time of purchase. We have taken note of your comment in order to improve the presentation of our products and avoid such misunderstandings in the future. We appreciate your vigilance and hope that you will give us the opportunity to fully satisfy you with your next purchases.
5
/5
★★★★★
Very top good
Milan C.
purchased on 16/11/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We're glad you're satisfied. Until next time!
4
/5
★★★★☆
A good choice of models and accessories
Eric C.
purchased on 04/11/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We're glad you found our selection of models and accessories interesting. Don't hesitate to come back and discover our new arrivals!
5
/5
★★★★★
Very good but too much useless advertising I only buy what I want Too much advertising kills advertising
Jean-pierre M.
purchased on 21/11/2024
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Answer from 1001hobbies
Thank you for your constructive feedback! We understand that too much advertising can be distracting. We appreciate your feedback and will work to make the experience more pleasant for you in the future. Please let us know if you have any other suggestions!